CHAPTER 1 Business Process Outsourcings Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Originally‚ this was associated with manufacturing firms‚ such as Coca Cola that outsourced large segments of its supply chain. In the contemporary context‚ it is primarily used to refer to the outsourcing of services. BPO is typically categorized
Premium Electronic commerce Business process outsourcing Outsourcing
Business Process Reengineering dr Jerzy Surma Kolegium Nauk o Przedsiębiorstwie Szkoła Główna Handlowa w Warszawie e-mail: jerzy.surma@gmai.com MBA 731: Business Systems Analysis and Design Minder Chen‚ Ph.D. School of Management George Mason University (O) 703-993-1788 (F) 703-993-1809 E-Mail: mchen@gmu.edu Web Site: http://gunston.doit.gmu.edu/ecommerce/MIS731/ Process BPR Introduction‚ Examples‚ & Principles Introduction to BPR – Problems – BPR Definition – Process Definition‚ Dimensions
Premium Business process reengineering Business process
Planning 43 (2010) 291e307 http://www.elsevier.com/locate/lrp Business Models: Creating New Markets and Societal Wealth James D. Thompson and Ian C. MacMillan This thought piece proposes a framework for addressing the challenges of poverty and human suffering so widespread around the world. Based on the WSWP action research program‚ we suggest that visionary businesses can play a role in creating new business models that open up new markets‚ and simultaneously attend to societal wealth
Premium Business model Strategic management
BUSINESS PROCESS RE-ENGINEERING. APRIL 2010. BUSINESS PROCESS RE-ENGINEERING. APRIL 2010. Tutor: - Dr. Basil Dudin MIDDLESEX UNIVERSITY‚ DUBAI Tutor: - Dr. Basil Dudin MIDDLESEX UNIVERSITY‚ DUBAI BIS 3324 STRATEGIC MANAGEMENT AND INFORMATION SYSTEMS INDIVIDUAL ESSAY By Iroegbu Osinachi Bertrand M00272549 Bi059@live.mdx.ac.uk BIS 3324 STRATEGIC MANAGEMENT AND INFORMATION SYSTEMS INDIVIDUAL ESSAY
Premium Business process reengineering Process management Business process
Starbucks Coffee Company’s success in the coffee business echoed resoundingly across the globe. The company was able to attract many customers despite its overpriced coffee. The coffee-chain managed to draw the attention of investors as well‚ as they saw in the Starbucks a profitable investment. Starbucks is best known for its overpriced coffee and its excellent stores adorned with comfortable couches and wonderful music. Starbucks marketed itself as the “Third Place” – a place where
Premium Starbucks Howard Schultz Strategic management
Idea Cellular INCLUSIVE BUSINESS CASE STUDY IDEA CELLULAR’S INCLUSIVE BUSINESS MODEL When Aditya Birla Group took over‚ Idea’s new management reoriented the company’s strategy to focus network expansion mostly in India’s remote areas where demand is both high and underserved. The company also built a distribution network of 1‚520 branded service centers and more than 700‚000 multi-brand retail outlets around the country as of March‚ 2009. These investments have enabled Idea to serve customers
Premium Aditya Birla Group Idea Cellular Kumar Mangalam Birla
Chapter 1 Review Questions 1. Define what is encompassed in the term information technology. Information technology includes both the computer technology that enables the processing and storing of information as well as the communication technology that enables the transmission of this information. 2. What are some of the ways that IT has become “pervasive”? In the workplace‚ IT has become commonplace. It is becoming rare for an employee in most industries to
Premium Management Enterprise resource planning Internet
BUSINESS PROCESS REENGINEERING A CASE STUDY ON ICICI BANK Before delivering into the topic I would like to explain what is BPR. BPR (Business Process Reengineering) is all about reinventing‚ rethinking‚ redesigning‚ redirecting and rebuilding. It touches five segments strategy‚ processes‚ organization‚ technology and culture. In other words “Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical‚ contemporary
Premium Bank Business process reengineering Companies based in Mumbai
Innovative Business Model Inditex‚ the company that owns Zara has an innovative business model that serves as the foundation of its strategic capability. The business model of Zara gives utmost importance to customer and continuous innovation. The organization considers the customer as the beginning and end of its business. However‚ Zara has pushed forward by giving the customer an active role from the start of the chain and turned it into the principal drive for its entire business model. The requests
Premium Design
Assessment activity 1 1. What are your organisations core business activities and its core processes? Businesses core business activity is something it does especially well in comparison to its competitors. It has an advantage because the Company acquires expertise that competitors do not have. The processes may be such things as better research‚ better manufacturing processes‚ technology etc. 2. What environmental management issues must be taken into consideration when planning and managing
Premium Management Sustainability