BUSINESS PROCESS REENGINEERING A CASE STUDY ON ICICI BANK Before delivering into the topic I would like to explain what is BPR. BPR (Business Process Reengineering) is all about reinventing‚ rethinking‚ redesigning‚ redirecting and rebuilding. It touches five segments strategy‚ processes‚ organization‚ technology and culture. In other words “Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical‚ contemporary
Premium Bank Business process reengineering Companies based in Mumbai
Background Issues At every company has its own process for making a product. This process should run smoothly so that the resulting output has a good quality. So for a company that makes a strategy so that the process of making the process more efficient and effective bias. For example‚ manufacturing companies have a strategy in the manufacture of products that make the items work normally aligned in the assembly process. Each post has the task so that each process can be faster. Many companies are successful
Premium Process management Business process reengineering Assembly line
defects. It is defined as a set of practices that improve efficiency of a process. DMAIC generally is used for projects aimed at improving an existing business process. Therefore it can be safely said that when considering continuous improvement programs the DMAIC approach is more applicable to the projects focusing on incremental change than to projects focusing on radical change. A DMAIC methodology is used when a product or process is in existence at a company but it is not meeting customer specification
Premium Six Sigma Business process Process management
(A)DISSERTATION TITLE Business process outsourcing in India: The present and the future of this industry. (B)FOCUS (B.1) Aim The main aim is to conduct a thorough research and develop an understanding on the history‚ growth and latest trends of the business process outsourcing (BPO) industry in India. (B.2)Objectives In order to achieve the full potential of the aim the following are the objectives * To understand the conceptual background of outsourcing and the reasons why companies outsource
Premium Outsourcing Business process outsourcing Scientific method
“Business Process Reengineering is the fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in critical‚ contemporary measures of performance‚ such as cost‚ quality‚ service and speed.” Hammer‚ Champy (1993) As per the basic principle of BPR; a BRP Consultant should have extensive knowledge and experience about the business for which BPR is being performed which is not true in my case as my understandings of an Enrollment and Module Reservation
Premium Business process reengineering
undertaken process redesign and commentary on its effectiveness Submission Date : 15th April 2013 Word Count: 3654 (Excl. Title page‚ contents‚ Exec Summary‚ Figures‚ references‚ bibliography) 1) Executive Summary 2 2) Introduction 3 a) XXXXXXXXXXXXX Ltd 3 b) Scope Of The Review 4 c) Current Cash Collection Process 6 d) Objectives 7 3) Business Process Review 7 1) Step 1 : Schedule planning and programme development 9 2) Step 2 : Review the current process 10 3)
Premium Business process reengineering Business process Management
Assessment of Enterprise Level Business Systems Abstract This paper will discuss which information gathering methods can be used in analyzing requirements‚ identify which business process mapping methods should be used in analysis activities‚ discuss which business process mapping tools should be used in documenting analysis‚ indicate how the analyst would know if these methods and tools were effective in understanding the requirements‚ and explain how prototyping tools could be used to confirm
Premium Management Business process Business process modeling
Business Process Simulation Revisited Wil M.P. van der Aalst Department of Mathematics and Computer Science‚ Eindhoven University of Technology‚ P.O. Box 513‚ NL-5600 MB‚ The Netherlands w.m.p.v.d.aalst@tue.nl Abstract. Computer simulation attempts to “mimic” real-life or hypothetical behavior on a computer to see how processes or systems can be improved and to predict their performance under different circumstances. Simulation has been successfully applied in many disciplines and is considered
Premium Business process modeling Business process Process management
FROM RAVI KUMAR‚HSBC BPO EMPLOYEE‚VISAKHAPATNAM. 4. INFORMATION COLLECTED FROM KRISHA KUMAR‚RURAL SHORES BPO EMPLOYEE‚RURAL BPO. SUBMITTED BY: 1. GEETA SRIRAM SUNKARA‚PH NO:+91 7795609979 2. JAYAT RATHORE‚PH NO:+91 7204329228 DAYANANDA SAGAR BUSINESS SCHOOL‚BANGALORE.
Premium Business process outsourcing Population Rural area
Process management involves the design of processes to develop and deliver products and services that meet the needs of customers‚ daily control so that they perform as required‚ and their continual improvement. Chili‚ Spaghetti‚ and Cheese: It’s the Process That Counts You probably would not expect that a regional chain of small chili restaurants takes a formal view of process management‚ but Gold Star Chili‚ Inc.‚ based in Cincinnati‚ Ohio‚ does just that. Figure 5.3 shows a process-based
Premium Franchising Customer Management