BUSINESS PROCESS REENGINEERING A CASE STUDY ON ICICI BANK Before delivering into the topic I would like to explain what is BPR. BPR (Business Process Reengineering) is all about reinventing‚ rethinking‚ redesigning‚ redirecting and rebuilding. It touches five segments strategy‚ processes‚ organization‚ technology and culture. In other words “Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical‚ contemporary
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The trend in the world of business grows rapidly. Historically‚ it is difficult to find the best solutions for the common issues in business such as quality‚ cost and innovation. Nevertheless‚ business experts have reacted by implementing strategies. One of these strategies is "the farming out of services to a third party" (Overby 2007)‚ which is called outsourcing .According to The Daily Telegraph (2007)‚ worldwide outsourcing is now valued at approximately $US4 trillion. Originally‚ it was thought
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All organisations are involved in some form of transformation process. They take inputs such as land‚ labour‚ capital and entrepreneurship and turn them into outputs such as physical goods and intangible services. In many cases the output of a business is a combination of goods and services; for example in a restaurant you are buying a meal but also the environment and the service. The aim of all organisations is to add value i.e. to create outputs that are worth more than the inputs. In many cases
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There are various number of problems that exsist in the chip’s current business process.they are‚ Heavily depend on paper based manual methods for the most essential departments Ex:- purchasing material‚ controlling production‚ satisfying customer orders etc.. Less contribution and effort by top level management in to developing a better organized business process. Chip’s business strategy is centred on differentiating based on quality and customer responsiveness. But this strategy has
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BUSINESS PROCESS OUTSOURCING ----------------------------------- WHAT IS OUTSOURCING? The idea of outsourcing has its roots in the ’competitive advantage’ theory propagated by Adam Smith in his book ’The Wealth of Nations’ which was published in 1776. Over the years‚ the meaning of the term ’outsourcing’ has undergone a sea change. What started off as the shifting of manufacturing to countries providing cheap labour during the Industrial Revolution‚ has taken on a new connotation in today’s
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Case 1 Vicro Communications (a pseudonym is used in order to mask the identity of the organization) sought to reengineer its basic business processes with the aid of data-centric enterprise software. Vicro management wanted to rely on the software to improve the performance of its business processes. It was hoped that the software would increase information sharing‚ process efficiency‚ standardization of IT platforms‚ and data mining/warehousing capabilities. Unfortunately for Vicro‚ the reengineering
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Business Research Process Business research is a systematic process that provides businesses with the information to guide and help make better decisions. A business will plan‚ acquire‚ and analyze data and provide that information to management so that they can make decisions and changes to maximize performance (Cooper & Schindler‚ 2011). I personally have worked in several positions that have required me to perform quite a bit of research. I worked in the marketing department of my old company
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goals of the business As discussed in class the guy who "invented" sliced bread invented... Neither bread‚ nor slicing Which feasibility study ("if we build it‚ will they come?") involves usisng stakeholder analysis of project champion(s)‚ organizational mgmt‚ & system users? Operational/ Organizational In html‚ the basic
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Operations OPIM 201 Arielle Elise CHUA Stefanie Kaye SU WANG Run Yu Kimberly Klaire WONG EBAY’S SERVICES What services does eBay provide? 1.1- THE ONLINE AUCTION MARKETPLACE Hailed as “The Customer Marketplace” by the Harvard Business Review authors‚ eBay provides an online auction platform for individual buyers and sellers‚ small businesses and larger corporations to get connected‚ trade and interact with each other. When Pierre Omidyar originally founded eBay in 1995‚ he was
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The Business Research Process Amy Portugue RES/351 October 15‚ 2012 Steve German The Business Research Process I am the current employee of a world renowned company in the agricultural industry. John Deere has been a long standing name for over 175 years. The combine plant located in East Moline‚ Illinois just celebrated its 100th anniversary. I have worked at the combine plant for almost 5 years now and have experienced several dilemmas within the company. Many of our dilemmas come from
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