exports‚ revenue and employment. India’s IT software and services exports have been rising rapidly. The annual growth rates range between 20-20-22% in IT services and near about 55% in IT‚ IT enabled services (ITES) such as call centers‚ Business Process Outsourcing (BPO) and other. IT industry is spreading its services in various sectors as airline information‚ insurance‚ banking sector and mortgage companies. This sector has also led to employment generation. Direct employment in the IT services
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BPO and Cloud Computing Case Study 1 PROJ 410 Contracts and Procurement Purpose Smith’s Information Services is in the process of implementing a corporate overhead reduction program. This is due in part to the increasing costs of operating and maintaining an in-house data center‚ as well as flattened sales and reduced profits. For these reasons Smith’s Information Services is looking to outsource the company’s data center to an outside vendor. The increasing overhead costs include personnel costs
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Information Technology (IT) services‚ business solutions and outsourcing services company headquartered in Mumbai‚ Maharashtra. TCS is a subsidiary of the Tata Group and is listed on the Bombay Stock Exchange and the National Stock Exchange of India. It is one of India ’s most valuable companies and is one of the five largest India-based IT services firms. The Company’s full services portfolio consists of Application Development and Maintenance‚ Business Intelligence‚ Enterprise Solutions
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Page | 1 Project Report On ATTRITION RATE IN IT BPO INDUSTRY Masters in Information Management / Masters in Human Resource Development Management. Submitted in partial fulfillment of the requirements for the project On the subject Research Methodology Submitted by Name of the student Stanley Soloman Vivek Chavan Rahul Dalvi Pravin Vinay Halde Course MIM MIM MIM MHRDM MHRDM Roll No. 39 38 06 04 10 Kandivli‚ Mumbai Page | 2 Acknowledgement First and foremost I praise and thank almighty
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2014 Business Process Reengineering in Organizational Performance in Nigerian Banking Sector Eke‚ Gift Juliet Adaku Ngozi Achilike Niger Delta University‚ Wilberforce Island‚ Bayelsa State‚ Nigeria Doi:10.5901/ajis.2014.v3n5p113 Abstract In this study‚ discussion which is an offshoot of the statement of the objectives‚ review of empirical studies and the theoretical framework will essentially focus on the strategies to achieve the stated objectives. According to the advocates of Business Process
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including $18.0 billion in exports. 1 With sustained growth above 30% per annum since the early 1990s‚ the industry had spurred a global offshore services boom reaching far beyond IT itself. India had become a global center for offshore execution of business processes ranging from call center operations to advanced data analytics and engineering. Including these IT-Enabled Services and products‚ India’s technology sector earned $39.6 billion‚ contributing 5.2% to India’s GDP‚ and was projected to
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India. It is a global service provider delivering technology-driven business solutions that meet the strategic objectives of their clients. Wipro has delivers unmatched business value to customers through a combination of process excellence‚ quality frameworks and service delivery innovation. It is the World’s first CMMi Level 5 certified software services company and the first outside USA to receive the IEEE Software Process Award. According to the 2008–09 revenue‚ Wipro employs more than 98‚391
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Globalization has been an indispensable part of the recent economic progress made by India. Globalization has played an integral role in the growth of outsourcing IT and business process outsourcing (BPO) services. Over the past decade‚ both foreign and local companies‚ have employed India’s highly skilled professionals to service clients in the US and Europe. By capitalizing on India’s lower cost but educated and English-speaking workforce‚ and utilizing global communications technologies‚ international
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BPO (Business Process Outsourcing) was being catered by business firms from other countries. And here in the Philippines‚ we usually encounter business men from the west countries due to the differences in “Labor Cost” compared to their country. That is why people from SPI Global would have a sense of opportunity since they are working locally but for a company that is outside of the country. Business trips are sometimes given by clients to the managerial team of the LOB or Line of Business. In
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CABAÑAS‚ PHIL SHELLHAMMER‚ DAVID L. AGER Procter & Gamble: Global Business Services Dave Walker‚ vice president of Business Service Opportunities and chairman of the Governance Team at Procter & Gamble‚ sat and stared at the reports and presentations that were piled on his desk. As head of the Governance Team‚ Walker was responsible for leading a lengthy review aimed at answering one question: “What should P&G do with its Global Business Services (GBS) unit?” GBS brought together internal services such
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