Nature of Business Letters A letter is a written message sent to an individual or a group of people (Green and Ripley‚ 1998). It may either be a business letter or a social letter. business letter Is used to transact business. Its tone and style should be formal and business like. SOCIAL LETTER Is a friendly letter intended to convey personal messages to the people close to the writer. AIMS OF BUSINESS LETTERS Essentially speaking‚ all business letters are classified as sales letters because
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STRUCTURE OF A BUSINESS LETTER The arrangement of a business letter. To make your letter effective remember that your presentation of the letter should also be effective. Usually‚ the letter is drafted in two styles – Blocked and Semi Blocked. Blocked – Every line in this style begins flush with the left hand margin. Paragraphs are differentiated by leaving a blank space in between them. Semi Blocked – The first line of each paragraph is indented in this style of writing letters. The structure
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Writing a business letter can be extremely useful and are needed in any business. Knowing the proper way to write a business brings good business. Proper business letters often give a positive reflection on the business and an individual. Every business requires communication. Letters extend the exchange of information to clarify‚ discuss‚ announce or confirm. Communications include seeking employment‚ reporting a complaint‚ promoting‚ or any other correspondences in business. Business letters are an
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8 C’s of a Business Letter Clarity The first element of all business letters is that they should be clear. This includes the purpose of the letter and words used within the text. Clearly state your point near the beginning to allow the reader a clear understanding of the letter’s purpose. Conciseness Avoid using extra words in a business letter. The element of conciseness refers to stating an idea in the fewest words possible. Don’t add superfluous information or extra words to fill space.
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UNIVERSITY OF EDUCATION LOWER MALL CAMPUS‚ LAHORE Business Communication Business Letter Contributors: 13-BBA.H-FM-70 13-BBA.H-FM-71 13-BBA.H-FM-72 13-BBA.H-FM-73 13-BBA.H-FM-74 13-BBA.H-FM-75 Resource Person: Miss. Syeda Mariam Naqvi Table of Contents Definition 3 Parts of Business Letter 3 Heading 3 Inside Address 3 Date 3 Salutation 3 body 4 Complementary close 4 Signature 4 Types of Business Letters 4 Full Block Style 5 Modified Block Style 5 5 Semi Block Style 5 Indented Style 6 Simplified
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Parts of a Business Letter 1. Heading The heading is the return address of the sender. Many companies use letterhead paper which displays their address and the logo; if you do not use letterhead paper‚ write the sender’s address just below the date. 2. Date Include the date that you have written or sent the letter just below the letterhead‚ or above the sender’s address if you do not have letterhead paper. 3. Inside Address This is the address that you are sending your letter to; make
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Questions 1. As my begins her business career she will probably find herself writing more ____ than anything else? a. Letter‚ memo‚ email‚ reports. 2. First thing you ask when begin analyzing task 3. Best comm. Channel when discussing disagreement with someone in your office 4. Email messages and memos 5. Feedback 6. Subject lines 7. Standard Guide words (to‚ from) 8. Formatting hard copy memos 9. Indirect patterns and when to use each of them 10. All
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Essential Qualities of a Good Business Letter A letter should serve the purpose for which it is written. If a businessman writes a letter to the supplier for purchase of goods‚ the letter should contain all the relevant information relating to the product‚ mode of payment‚ packaging‚ transportation of goods‚ etc. clearly and specifically. Otherwise‚ there will be confusion that may cause delay in getting the goods. Again the quality of paper used in the letter‚ its size‚ colour etc. also need special
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When writing a complaint letter‚ you want to keep it short and to the point to help ensure that your letter will be read in its entirety. If you write a seven page complaint letter‚ it’s highly unlikely that someone will sit down and read all seven pages. The complaint letter should be addressed to the customer service/consumer affairs department or the head office if there is no customer service department. The address and contact information of the customer service department should be available
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How to Write Complaint Letters Introduction Letters of complaint usually include the following stages: 1. Background 2. Problem - cause and effect 3. Solution 4. Warning (optional) 5. Closing 1. Background This section describes the situation; e.g. I am writing to inform you that the goods we ordered from your company have not been supplied correctly. I attended your exhibition Sound Systems 2014 at the Fortune Hotel (22-25 January) and found it informative and interesting. Unfortunately
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