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    third‚ try to segment customers according to different types. And last‚ building lifetime value customers. Q5 How can Grey WW-HK/ China integrate its back-end and front-end processes to enable a customer-oriented CRM process based on its existing business strengths? Grey should use the un-integrated service channel. They can collect data from each different channel in CRM to analyse the difference of data. Also‚ they can purchase some missing data from the third provider if they need. Finally

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    Interval – ranking scale of profitability among various divisions Ratio – ratio of profitability each year 2. Ch. 12 - 2 -- Assume you are Menu Foods and you planned a major research study just prior to the largest pet food recall in our history. You plan to proceed with the study and feel you must add one or more questions to measure the consumer’s confidence that your firm will be able to recover. Draft a scale for each of the following types that will measure that confidence. a. Constant-sum

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    to Business Research Byend of this topic‚ you should be able to: " I‚ Define research; 2. Describe the difference between basic and applied research; 3. Discuss the importance of business research; 4. Describe the needs to have ethics in conducting research; 5. Discuss when business research is needed and when it should not be conducted; and 6. Identify various areas in business research. ~’ INTRODUCTION Before we really understand what business research

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    average credit card debt of $4‚100. A random sample of 50 graduating seniors was selected‚ and their average credit card debt was found to be $4‚360. Assume the standard deviation for student credit card debt is $1‚200. Using ‚ answer the following questions. a) Does this sample provide enough evidence to challenge the findings by Sallie Mae? N= 50 α=0‚05 σ=1 200 x ̅=4 360 This is a two-tails test: 〖 H〗_0: μ=4100 df = n – 1 = 49 〖

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    applied or basic research. Scenario 1 This is a general issue that relates to all or most companies contemplating acquisitions. Of course‚ the results of the study are likely to be useful to‚ and applied by all the concerned companies. This could fall into the realm of basic or applied research‚ depending on who sponsors the study. If one company or a consortium of companies investigates the issue to find an answer for immediate application‚ then it will be applied research On the other hand

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    Homeland Security: Response and Recovery By: Brian Borenstein Introduction of the study Terrorism refers to an organized and systematic use of terror aiming to produce coercion or terror that is influenced by organized groups against civilians‚ and institutions. In connection with the background statements of this paper‚ the study shows that terrorism is an extreme undesirable event for the reason that the main objective of the activity will be to produce injury and damage

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    NV4602 Research Methods for Postgraduate Study Qualitative Research Objectives for today When you have satisfactorily completed this topic you will be able to:  Classify research interviews and understand their purpose       Understand when to undertake interviews Understand the advantages and disadvantages of interviews Case Studies Action Research Observation Ethnography lbic.navitas.com navitas.com Qualitative Methods When should I use qualitative methods? When variables cannot

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    What is the significance of the research question? Doctoral Seminar: Research Methodology I November 3rd‚ 2011 Stefan Bischoff‚ HSG (11-618-303) Tanja Rädler‚ ETH (04-1820-02) 1. Introduction In a research project the researcher is either provided with a research idea by an organization/university or he/she has to generate it by himself/herself. In both cases defining the research question is of major importance for the success of the research project. In this short overview we focus

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    Management Research Methods

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    ABSTRACT This assignment emphasizes on Research Methods used in Management industry as mentioned in the title of this module. Research has become a very integral part of today’s industry‚ no matter in which area one wants to start the business or service‚ research has to be involved. So‚ the purpose of this module is to identify the research methods and techniques‚ and other related issues. The assignment is divided in three parts which illustrates the three learning outcomes of the module. The

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    PROJECT QUALITATIVE RESEARCH METHODS FROM AN ORGANIZATION MANAGEMENT PERSPECTIVE Ýhsan Ulaþ Kocaoðlu JANUARY 2006 CONTENTS Definition of Qualitative Research in Social Sciences Approaches to Management Research Positivism versus Phenomenology Deductive and Inductive Schools of Thought in Management Research Major Qualitaitve Research Approaches Ethnographic Approach Phenomenology Field Research Grounded Theory Case study Action Research Narrative research Qualitative Data

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