Consulting and Enterprise Solutions Case Study Enterprise-wide BPR for a leading Indian auto manufacturer Business Challenge The client‚ a leading Indian automobile manufacturer of multi-utility vehicles and light commercial vehicles (LCVs)‚ had plants in four locations‚ an extensive supplier base and a distribution and service network across India. For decades‚ the client dominated its market. Of late‚ however‚ it has battled substantial competition in several product categories. The client
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Chapter 1 Lecture Notes i. Strategy 2. Definition ii. A strategy is a “game plan” that enables a company to attract customers by distinguishing itself from competitors. 1. Customer value propositions iii. Companies that adopt a customer intimacy strategy strive to understand and respond to individual customer needs better than competitors. Examples of companies that pursue this strategy include: Ritz-Carlton‚ Nordstrom‚ and Starbucks. iv. Companies that adopt an operational excellence strategy
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/ contracting process for Travel Magazine. This process will ultimately be used to determine which business processes at Travel Magazine will be outsourced and which will remain in-house. In addition‚ this summary will include various vendor selection considerations‚ such as evaluation criteria and performance measurements‚ for those processes that will be outsourced. GENERAL OUTSOURCING INFORMATION: The following is some general information regarding the outsourcing of business processes:
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Systems Development Life Cycle (SDLC) – sometimes referred to as Systems Life Cycle is a methodology used to describe the process for building information systems. It provides a consistent framework of tasks and deliverables needed to develop systems. Believed to have "originated in the 1960s‚ to develop large scale functional business systems in an age of large scale business conglomerates. Information systems activities revolved around heavy data processing and number crunching routines".
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Discussion Document No. 2: Business Process Reengineering A Formula For Success In Pursuing Continuous Improvement Prepared by: Jay J. Bitsack ACORE II July 2013 Any use or reproduction of this document or any of its content is strictly prohibited without the written consent of the author. Continuously Improved X - A Formula For Success top/start CIX = 4dx C dt I(P ) k 4 bottom/finish Example: Continuously Improved Manufacturing would be referred to as CIM.
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executive managers of the divisions‚ it is pretty clear that Bandon Group has encountered big challenges with the current IT situation. Many of the issues discussed possibly will be solved by restructuring and re-engineering the organization‚ the business process and by placing the legacy systems with an ERP system. ERP provides the backbone for an enterprise wide information system. A primary benefit of ERP is easier access to reliable‚ integrated information. A related benefit is the elimination of
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Summary Business - General Business Employee Data Collection Training Presentation Inventory Management Challenge Presentation Business Process Improvement Paper Operational Components Presentation Final Exam Participation Discussion Questions Learning Team Peer Review Learning Team (30%) Points Due PEMC Consulting: Customer Needs 5 W2 D6 PEMC Consulting: Operational Performance 5 W3 D6 PEMC Consulting: Business Process Recommendations
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source of revenue came from which include residential and commercial mortgages‚ and consumer and corporate loans. Michael LeBlanc‚ the Senior Vice President of Trust‚ Investment and Treasury‚ led the project aimed at reengineering Providian Trust’s business processes by implementing a major software system called Access plus- an asset management system developed by Select One. . LeBlanc believed that the implementation of access plus would give management the power to control client’s accounts and improve
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Meaning of Service Process Mapping:- A service process mapping is a visual aid for picturing the inputs‚ activities‚ outputs‚ people and resources involved in satisfying a customer’s need for your product or service. It acts as a tangible blueprint to assess exactly how efficient or inefficient the customer is being served. Relative to strategy‚ a service process map gives you a quantifiable way to determine where and in what amount current resources are being allocated. Once you know exactly how
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2 Internal Business Partner Business Sponsorship Business Department Staffing Business Processes Corporate department with the business problem to be solved or business function to be supported. Business case‚ support from business department‚ executive involvement‚ degree of active involvement by business sponsor. Business analysts reporting within business department‚ how dedicated or fragmented business department reps are‚ availability of business department reps‚ business rep authority to
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