Introduction: I have been asked to describe the main employability and personal and communication skills required when applying for a job as customer service assistant at JD sports (P2).After that I will assess the importance of employability ‚ and personal skills in the recruitment and retention of staff in JD’s(M2). The role of customer service assistant: Customer service assistant is working directly with a company’s customers‚ answering questions‚ providing information‚ performing research
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uk/commercial-property-to-let/property-37984746.html’] ‚ that will give us enough space to develop the business. There are currently no other sport facilities like this in this area. The idea came from my background in extreme sports/ sports‚ mostly because I couldn’t find all of them in the same place and I had to travel to be able to do it. In this assignment I will show why I think this business is a good idea and why I think that it could be a very successful one in a very short period of time
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Task 2 Legislation (P2) (M1) The Government produced the legislation ‘Manual Handling regulations 1992’; they produced this legislation to help protect staff and service user from harming themselves. In health and social care settings managers produce a policy to help prevent accidents and harm coming to their staff and the service users who come into the hospital. To help control the legislation certain lifting techniques of patients were banned due to future problems with back problems of staff
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Unit 2 Business Resources M2: Asses the importance of employability and personal skills in recruitment and retention of staff and selected organisations. Interview Preparation Researching what to do in an interview can be one of the main phases of the actual interview. This is because if I am more prepared for the questions that I am going to be asked then I will be more prepared in giving the right answers so I get the job. Also knowing more about the interview will benefit me because I will
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Merit/Distinction Analyse how the management of human‚ physical and technological resources can improve the short and long term performance of an organisation. Human resources An organisation needs human resources (HR) as its essential due to the fact its covers recruitment and retention. The reason why recruitment is so important is that businesses such as Tesco need the people with the right skills to do their jobs. If Tesco let’s say are recruiting a new floor manager they will only employ
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Stakeholders. P2. My two companies are Hackney Community College & Tesco. Stakeholders are a person with an interest or concern in something for example a business. Customers A person or organisation that buys goods or services from a store or business. Hackney Community College example: Students come to the college for a service which is education. Tesco example: Public people‚ bars‚ convenience store and cash & carry these are all customers that sell food. Employees A person who exchanges
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Assessment tool 2 (AT2) :Written/ Oral questions 1. Identify and describe three strategies you can use to manage your time. 1. Write a (to do) list. By writing a daily/weekly/monthly to do list will help organise and remind you of what needs to be done for whom and by when. No one’s memory is perfect and when under stress with competing demands‚ it is conceivable to forget things. The list will help you set out your time in priority order and organise consecutive activities so you are
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income P2 Capital Income Capital income is the money invested by owners or investors that fund the setting up of a business. The source of capital income is influenced by the type of business. Sole trader is a business which is owned individually‚ meaning their capital income comes from their own money (savings) or personal loans. Partnership is when between two and twenty people join to form a business as partners. Each partner should be the source of capital income. Partners of the business share
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both the food and non-food parts of the business. So I will be describing the recruitment documentation used Tesco (P1); describing the main employability‚ personal and communication skills required when applying for a specific job role (P2); describing the main physical and technological resources required in the operation of Tesco (P3) and explaining how the management of human‚ physical and technological resources can improve the performance of the business organisation. 2.0 Procedure: In order
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Task 1 – P1‚ Task 2 – P2‚ Task 3 – P3 Klieven Joern Chua PKS/KT EQUALITY It is the state of being equal‚ especially in status‚ right or opportunities. Treating some with respect and giving someone the things they need and be treated the same way normal people received. Most likely the people with disability. “Equality means "the state of being equal." It’s one of the ideals a democratic society‚ and so the fight to attain different kinds of equality‚ like racial equality‚ gender equality‚ or
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