+65 6278 3181 Website: www.spring.gov.sg CONTENTS 1 Foreword 2 The Business Excellence Journey in Singapore 7 Management of the Business Excellence Awards 9 About the Business Excellence Framework 21 Criteria for Business Excellence 39 Scoring System 43 Criteria Response Guidelines 45 Glossary of Key Terms 49 Business Excellence Milestones 51 SQA Governing Council 52 SQA Management Committee FOREWORD THE BUSINESS EXCELLENCE JOURNEY IN SINGAPORE Whether an organisation is from the public
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The natural hazards caused by plate tectonics are more a result of human factors than physical ones. Discuss to what extent do you agree with this statement? [40 marks] A natural hazard is a threat of a naturally occurring event that will have a negative effect on people or the environment. The Earth’s lithosphere (crust) is divided into tectonic plates which are constantly in motion due to the convection currents caused by heat cycles in the mantle‚ driven by radioactive decay in the Earth’s core
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’Antigone is a thoroughly admirable character.’ How far do you agree with this statement? Throughout the play‚ Antigone is presented as an audacious and unorthodox female character‚ whose actions depict her independence and confidence. She dismisses the rules which she believes are false‚ and honourably battles against her uncle’s rule to bring justice to her slaughtered brother; her original intentions suggest how important family relationships are to her. However‚ Antigone’s reckless behaviour
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“Volcanic and seismic events are major pieces of evidence towards proving that the plate tectonic theory is valid” Discuss the extent to which you agree with this statement (40). The theory of plate tectonics explains the structure and motion of the Earth’s lithosphere. The theory states that the Earth’s crust is split into large sections called tectonic plates‚ and these move relative to one another creating boundaries at which the plates converge‚ diverge or move past each other. These plates
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Explain what is meant by “The Population Bomb” and to what extent do you agree that this bomb has been diffused. “Population will inevitably and completely outstrip whatever small increases in food supplies we make. The death rate will increase until at least 100-200 million people per year will be starving to death during the next ten years.”- Paul Ehrlich‚ Stanford University biologist The population bomb theory was made popular by Paul Ehrlich’s 1968 book “The Population Bomb”‚ Ehrlich posited
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Luck has always been a word that can stir up a debate on whether or not it exists. Some people believe luck exists and there’s nothing you can do to change your failure or success. Yet there are others that believe the actions you partake in to reach many opportunities will determine success or failure. Personally I agree with the following notion by Oprah Winfrey that says “luck is a matter of preparation meeting opportunity.” My reasons for agreeing are because the actions you take will always
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years‚ among which telecommuting‚ or working from home‚ stands out as the most remarkable brainchild of this technological age. An increasing number of people choose to complete their work from home and communicate with their offices using computers or telephones. While this may seem like a better option for workers and their employers‚ there are a number of drawbacks lurking behind the benefits of this development. A major disadvantage is that telecommuting blurs the line between your leisure time and
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1. Define the major points of each of the major theoretical frameworks in sociology. Choose a social issue (other than divorce) and apply the three sociological perspectives to the chosen issue. The three major theoretical frameworks are symbolic interactionism‚ functional analysis‚ and conflict theory. Symbolic interactionism is a microsociological analysis‚ meaning that it focuses on face-to-face interactions between people‚ and uses symbols to understand the surrounding world. These symbols
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Luck is a matter of preparation meeting opportunity I agree with the speaker. I consider luck to be the result of my own decisions and actions. The only forces at work are the decisions and actions taken by me or others around me. A lot of people make important decisions or attend important events according to lucky stars or lucky hour. I’ve heard a lot of people say that they have lucky shoes‚ lucky charms‚ lucky suits and even lucky hair styles. So‚ apparently these things have brought positive
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helping society in any way they can. To what extent do you agree with this comment? Write an essay discussing your views and substantiating your arguments with reference to examples in different contexts. | | The incident of blood therapy death due to improper blood transfusion in a beauty centre‚ has stirred up lots of discussion on social responsibility. I agree that businesses are under obligation to help society to a large extent. This is because businesses are the one to
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