complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer service means providing services that customers did not even know they wanted‚ but are delighted to find are provided. Identifying Customer Needs Effective customer service involves satisfying customer needs‚ so the first step is to find out what these are. All customers contact a business because they want something. Businesses use several
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THE CONTRACT ACT‚ 1872 CONTENTS SECTIONS PRELIMINARY 1. Short title Extent Commencement Enactments repealed 2. Interpretation-clause CHAPTER I OF THE COMMUNICATION‚ ACCEPTANCE AND REVOCATION OF PROPOSALS 3. Communication‚ acceptance and revocation of proposals 4. Communication when complete 5. Revocation of proposals and acceptances 6. Revocation how made 7. Acceptance must be absolute 8. Acceptance by performing‚ conditions‚ or receiving consideration 9. Promises‚ express and implied CHAPTER II
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eople or so they can contact you Fax Machine - To send faxes Printer - To print documents Scanner - To scan Documents onto the Computer Photocopier - To make copies File Cabinet - To store files File trays - To keep useful information‚ forms Chargers - To charge radios Computer - To produce work Laminator 1.2 Describe the different features of different types of office equipment Roller chair - To make it easier to roll round‚ move round a desk. It also can be adjusted for my
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Unit 122 Outcome 2 1. The principles of each model are reflected in service delivery by meeting the additional needs of all children in your setting. E.G. A child who is deaf needs a support worker for the medical model and specialised equipment for the social model. A child who is blind needs a support worker for the medical model and specialised equipment for the social model. A child who is wheelchair bound needs a support worker for the medical model and involvement in all activities for
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American InterContinental University Unit 2 Individual Project Circular Flow In the textbook‚ there are two circular flow diagrams. One represents the flows in the macro-economy as a closed system and the other represents the flows as an open system. The circular flow diagrams show how money travels through the economic systems including businesses‚ households‚ foreign agents and governments (Editorial Board‚ 2013). Within the closed and open systems there are two consumers. The first consumers
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Unit 1 - Understand how to respect other people at work: 1.1: Describe what is meant by diversity and why should it be valued: Diversity means valuing different individuals regardless of race‚ heritage‚ customs‚ beliefs‚ physical appearance‚ mental capabilities and etc. Diversity should be respected and valued because not everybody is completely the same as everyone else. Everyone in the workplace has to be treated equally because everyone has something to offer and everyone has a strong factor/skill
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Business Studies – Business Communication Unit 4 – Task 1 Business communication can promote a product‚ service‚ or organization: it relays information within a business. Business communication is essential for a business as it is a good way of building the businesses success. The communication is most important if the members of the business are to work as a team to the same goal. The types of communication are: * Verbal * Written * Onscreen * Multimedia * Web based
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LI Hongzhi Wang 1. What is the nature of the international business environments Harley faces? What types of risks does the firm face? • The nature of the international business environments is competitive for diverse preferences of customers with brands‚ prices and types of bikes. Types of risks Harley faces 1) Trade barriers – some countries apply high import tariffs for motorcycles and strict greenhouse gas emissions standards 2) Competitive environment – most of its competitors are from Europe
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document‚ either onto your computer or a disk Then work through your Assessment‚ remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area –
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LEVEL OF OCCURANCE 10= CERTAINLY 1=UNLIKELY PROBABILITY OF OCCURANCE 10=CERTAINLY 1=UNLIKELY ACCEPTANCE YES/NO JUSTIFY 9IN DETAIL) WHY THIS HAZARD CARRIES ACCEPTABLE RISK (M2) AND PROVIDE RECOMMENDATIONS FOR REDUCING RISK EVEN IT WAS ACCEPTABLE RISK (D1) May fall into pond Drowning 7 The reason why I give this occurrence a 7 is because it is not major but it is not unlikely for a child to fall into the pond. 4 The reason why I have chosen this number for the occurrence is because it is unlikely for
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