Hilton Hotels is one of the market leaders in the hotel and gaming industry in the United States. Hilton is a well-known and distinguished name in fine hotels across the United States and worldwide. In 1999‚ Hilton expanded aggressively by acquiring the Promus Hotel Corporation‚ Hampton Inn and Suites‚ Doubletree Hotels‚ Embassy Suites Hotels‚ and Homewood Suites. Hilton Hotels Corporation has grown to become the world ’s most recognized and most successful hotel company (Hilton Innovation‚ 2007)
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The main sources of revenue in a hotel are through sales in rooms‚ restaurants and bars. Identify and evaluate other possible sources of revenue. ‘One of the fundamental business concepts is that a company is in business to make money’ (Hales‚ 15:2005). Revenue is the monetary amount that customers pay to receive a product or service and is the first aspect considered when conducting financial analysis as it starts the cash flow process of a company (Hales and Van Hoof‚ 2010). Moyer et al (1995)
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what if they couldn’t see that stranger? Say this stranger was behind a computer screen? Your child would not be able to run away from them‚ especially if that stranger said that they too were a child. This is the threat that all children face the second they access the internet‚ a threat that has been made far too real by the discovery of British 40 year old Geoffrey Portway’s house of horrors. Police in Massachusetts ordered a raid on Portway’s house and what they discovered was something I believed
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It’s a normal Friday night and Alicia is getting ready to leave to go get ice cream with a normal sixteen year old boy. Her father‚ Dr. Arturo Betancourt and his wife Lulu‚ confirm it is all right for her to go out‚ but first they had to meet the boy and told her she had to be home by curfew. "I want to speak to him‚" Dr. Betancourt told Alicia. He even reminded her to avoid distracting him when he’s driving (Stafford‚ 3). Sometimes Alicia would complain about her early curfew‚ but she always obeyed
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International Journal of Business and Manegement; Vol. 7‚ No. 14; 2012 ISSN 1833-3850 E-ISSN 1833-8119 Published by Canadian Center of Science and Education Service Quality Management in Hotel Industry: A Conceptual Framework for Food and Beverage Departments Ala`a Nimer AbuKhalifeh1 & Ahmad Puad Mat Som1 1 School of Housing‚ Building and Planning‚ Universiti Sains Malaysia‚ Penang‚ Malaysia Correspondence: Ala`a Nimer AbuKhalifeh‚ School of Housing‚ Building and Planning‚ Universiti
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an elusive concept. What is the essence of The Ritz-Carlton experience? What is The Ritz-Carlton selling? “We are not in the hotel business. The hotel business is about selling rooms‚ selling food‚ selling the bar. We do those things incidentally‚ but our business is service… Service is our profession.”‚ so Horst Schulze‚ founding president and COO of Ritz-Carlton Hotel‚ about the exceptional customer service philosophy of the company. The Ritz-Carlton focuses on taking care of their customers and
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THE HOTEL AND RESORT INDUSTRY HOTEL - “A building‚ edifice‚ or premises or a completely independent part thereof‚ which is used for the regular reception‚ accommodation‚ or lodging of travelers and tourists and the provision of services incidental thereof for a fee” (Department of Tourism) CLASSIFICATION OF HOTELS (by size‚ location‚ rate) Airport Hotels • Named for its proximity to major travel centers like the airport • Business travelers who prefer
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THE BENEFITS OF HOTEL GOING GREEN Ong Siang Chong Temasek Polytechnic Abstract This study seeks to find out the some of the benefits of hotels going green. Global warming is an uprising worldwide issue that can cause immeasurable destruction to mankind and the Earth. Environmentalists are encouraging corporations and companies to go green and this does not exclude the hotel industry. There is a rising trend of hotels going environmental friendly through the use of several green technologies
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The Threats of Cyber Crime How Cyber Crime is the Most Dangerous Crime and how it Affects our Society Today The Threats of Cyber Crime In today’s society‚ where everything is done online‚ around the world governments and businesses are losing billions upon billions of dollars every day. People ranging anywhere from teenagers to adults make cyber-crime the most threatening crime‚ just googling the term “hacking” can create an instant hacker. In the past‚ the worst thing that could happen
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details as an orderly layout of the whole workplace‚ the marking of aisles‚ adequate storage arrangements‚ and suitable provision for cleaning and maintenance. This booklet explains what’s involved in good housekeeping and how you can apply it in your business. 5
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