1. Which characteristics of McDonald’s production system have been most important in building its record of success and growth? McDonald’s operating system is built on the characteristics of guaranteeing uniform quality and service and maintaining it remarkably consistent across all units. It mainly focused on factors such as providing customers with pleasant experience‚ fast service and tasty and inexpensive food. McDonald’s took several measures to ascertain consistency across units. In their
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being applied at McDonald’s? The 4 process strategies are: Process focus Repetitive focus Product focus Mass customization The process strategy being applied at McDonalds is a REPETITIVE FOCUS‚ although some argue that they also implement mass customization too. With over 95 billion customers served‚ McDonalds was focused in repetition with its facilities often organized by assembly or production lines; characterized by modules for many output options and fast service. It is more structured
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Strategy of McDonald’s Global Strategy + Local Strategy “To provide unmatched consistency in operations in support of high product quality. This must be accomplished with adequate speed‚ low cost‚ and process innovation to accommodate changes in consumer tastes.” McDonald’s is well known for Big Macs‚ Cheeseburgers and Quarter Pounders. McDonald’s strategy‚ to develop snack-able items‚ fits with today’s busy consumers who don’t adhere to traditional meal patterns and are increasingly looking
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years the company has faced quite a few changes with changing CEO’s three times in one year. As of September 30‚ 2012‚ McDonald’s has 34‚010 restaurants in 119 countries. Due to increased competition‚ a failing economy‚ and a changing environment McDonalds reported a loss in sales. How can McDonald’s adapt to changing market conditions to sustain the growth it once experienced? Michael Porter developed the five forces model for formulating organizational strategy that is applicable across a wide
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Innovations at McDonald’s Indoor seating (1950s) Drive-through window (1970s) Adding breakfast to the menu (1980s) Adding play areas (late 1980s) Redesign of the kitchens (1990s) Self-service kiosk (2004) Now three separate dining sections Innovations at McDonald’s Indoor seating (1950s) Drive-through window (1970s) Adding breakfast to the menu (1980s) Adding play areas (late 1980s) Redesign of the
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organizations Egelhoff‚ W.G. (1984). Patterns of control in U.S.‚ U.K. and European multinational corporations. Journal of International Business Studies‚ Fall‚ 73-83 Fatehi‚ K. (1996). International Management‚ New Jersey: Prentice Hall. Geringer‚ J.M. & Hebert‚ L. (1989). Control and performance of international joint ventures. Journal of International Business Studies‚ Summer‚ 235-253 Hodgetts‚ R.M.‚ Luthans‚ F. (1994). International Management‚ New York: McGraw-Hi Richard L.Daft‚(2005).Organization Theory
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CLCIK TO DOWNLOAD BUSN 258 Midterm Exam Multiple Choice 1. (TCO 1) The letter L in the acronym LIFE stands for ________. 2. (TCO 2) The Gallup organization studied the impact of customer ________ on long-term customer loyalty and profitability. 3. (TCO 9) Despite many similarities between them‚ Wal-Mart and K-Mart have very different results‚ largely because of "little things" that seem to result in better customer service. How do the sales of these two companies compare? 4. (TCO
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statutes‚ common or “case” law‚ a body of administrative regulations‚ and court rules. The most important among these various sources of law‚ other than Constitutional provisions‚ is common law. The common law process allows judges to hear cases and make decisions‚ effectively becoming law‚ based upon these cases. These case decisions become the common law and others must adhere to this “judge-made” law. In the common law process‚ the judge’s decision or the “holding” of the case binds future courts
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BUSN278 Final Exam Study Guide The final exam consists of 18 multiple choice questions valued at five points each‚ two essay questions valued at 20 points each‚ and four computational problems valued at 30 points each. The questions found on your exam are selected randomly from a pool of questions and represent topics from all TCOs. Multiple choice questions are in pools that represent each of the TCOs covered in the course. The computational problems are pooled as well. The computational problems
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ASSESSING THE QUALITY OF E-COURSES Jeanne Schreurs ‚Universiteit Hasselt‚ Belgium ‚Rachel Moreau‚ Universiteit Hasselt‚ Belgium Abstract The EFQM model of quality management is a universal model and is applied in this paper in the school context for the organisation of e-courses. We identified some quality criteria in this EFQM school quality model. We defined a simplified e-learning EFQM model supporting the evaluation by the learner. Based on it a questionnaire has been structured that can
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