CHAPTER 14 INTEGRATED MARKETING COMMUNICATIONS: PERSONAL SELLING AND DIRECT MARKETING MULTIPLE CHOICE QUESTIONS 1. __________________ is quoted as saying that “everyone lives by selling something.” a. Bill Gates b. Robert Louis Stevenson c. Arthur Miller d. Henry Ford Answer: (b) Difficulty: (2) Page: 513 2. All of the following were characterizations of salespeople brought about by Arthur Miller’s Death of Salesman and Meredith Wilson’s
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Contents Executive Summary 3 Brief discussion of product/service 3 Mission Statement 4 Marketing Objectives 4 Industry Analysis: 4 Industry Sales Trends: 4 Competition: 6 SWOT 6 Competitive Analysis 7 Customer Analysis 8 Four quadrants 8 Target customer: 8 Roles and job titles in buying center 8 Marketing Research 8 Survey Questions 8 Positioning: 9 Develop elements of marketing mix 10 Product Strategy 10 Pricing Strategy 11 Place Strategy 11 Promotion Strategy
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The Selling Process Objectives Objections Why objections Types of objections Handling objections Closing the Sale When to close the sale How to close the sale Problems with closing the sale The Eight Steps of the Selling Process. Pre-Approach. Looking for customers and getting ready for the sale. Approaching the Customer. Greeting the customer face-to-face‚ or in the case of electronic sales‚ through a Live Discussion Thread or Live Chat.
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SALES MANUAL FOR STRATEGICALLY PLANNING A SALES PRESENTATION This project focuses on developing a sales manual for selling a specific product. The effective sales presentation is built with a strategic plan. Every step of the sale‚ from the approach to servicing the sale‚ is carefully planned in advance. A well-planned sales presentation is not memorized. It is a logically planned outline that carries the salesperson’s own thoughts from one step to the next. This project will be your outline
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Content:- I. Introduction to Nokia Corporation Ltd II. Swat Analysis of Nokia Telecommunication Ltd Strengths Weakness Opportunism Threats INTRODUCTION Nokia Corporation is one of the world’s largest telecommunications equipment manufacturers. It has since established a leading brand presence in many local markets‚ and business has expanded considerably in all areas to support customer needs and the growth of the telecommunications
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Differentiate between the marketing concept and the selling concept. The concepts of marketing and selling are derived from 2 simple activities: marketing and selling. These two activities are very similar to a large extent similar though there are a few elements about each of them that differentiate them. Selling can be defined as a process of transferring a product or service to a buyer at a price regardless of his or her need whereas marketing is defined as a process of transferring a product
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Case Analysis of Sears Changes Again and Again Synopsis The case ‘Sears Changes Again and Again’‚ highlights the changes Sears‚ the well known departmental store had undertaken to solve problems and to reinvent itself in order to survive and prosper in the 21st century. The case also highlights how leadership facilitates to bring about changes in the organization to improve from the current state of being. At Sears under different leadership‚ various changes were made in the organizational structure
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The marketing management philosophy that holds that achieving organizational goals depends on determining the needs and wants of target markets and delivering the desired satisfactions more effectively and efficiently than competitors do. The Selling Concept. This is another common business orientation. It holds that consumers and businesses‚ if left alone‚ will ordinarily not buy enough of the selling company’s products. The organization must‚ therefore‚ undertake an aggressive selling
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Ed World column on gadgets -- free online tools that make teaching easier‚ better‚ or just more fun. But new gadgets pop up online every day‚ and we like to keep up with the best of them. So‚ this year‚ we asked members of the Education World Tech Team to share their favorites. This is what they said. Your Favorite Gadgets Do you have a favorite gadget -- -- a free online tool that makes teaching or living -- easier‚ better‚ or just more fun? Share it with your colleagues on our Facebook page
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Evolution of selling The essay titled “Evolution of Selling “is based upon how selling has developed with the various key changes back into the industrial revolution era that has had an huge impact upon and led to the ways and approaches of selling today and looks into the ancient and modern methods‚ techniques and attitudes of selling which altogether has contributed to its modernization. The age of selling has brought about many advancements and developments in the world of Marketing through the
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