QUESTION 1 Ms. Apple Ang‚ who comes late for work is showing high consistency. This attributes to high internal and low external factors. Internal factors might be due to her attitude or habit while external factors might be due to traffic‚ sick or emergency. Madam May May should find out that is really Miss Apple Ang‘s lateness is due to external cause. This is because‚ sometimes‚ Madam May May may engage in Fundamentals Attribution Error which means underestimate the external factors and overestimate
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Until the late 1980s‚ business school curricula emphasized the technical aspects of management‚ focusing on economics‚ accounting‚ finance‚ and quantitative techniques. Course work in human behavior and people skills received relatively less attention. Over the past three decades‚ however‚ business faculty have come to realize the role that understanding human behavior plays in determining it manager’s effectiveness‚ ana required courses on people skills have been added to many curricula. As
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Spring 2014 Organizational Behavior MG6013 The exploration of the theories‚ research and practices that allow a better understanding of human behavior in organizations. Topics include motivation and job satisfaction; decision making; group dynamics; work teams; leadership; communication; power‚ politics and conflict; organization culture‚ structure and design; impact of technology; management of work
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Telephone Customer Service Representatives 1. How do you interpret the reliability results for the clerical test and work sample? Are they favorable enough for the company to consider using them “for keeps” in selecting job applicants? A. Clerical Test Coefficient alpha is high (.85‚ .86). This is a positive sign. Test-retest reliability is also high (.92). B. Work Sample (T) Inter-rater agreement is relatively high (88%‚ 79%) C. Work Sample (C) Inter-rater agreement
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Globalization “The Cemex Way” Case Analysis The cement industry and its players made first steps in the direction to Global integration only in the 1970s. It could be seen as somewhat paradoxical‚ because if we apply the matrix of Global Integration and Local Responsiveness pressures to the cement industry‚ we can clearly identify that the industry scores high on most of the factors that should have pushed it to globalization much earlier Factors These factors include large investment
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Course: Marketing Management SEM - II CASE STUDY: ORGANISATIONAL BUYING PROCESS M/s Professionals is a private limited company which conducts training across Mumbai for various corporate top and middle level management executives. The company has tie up with foreign dignitaries‚ known personalities‚ Trainers‚ Experts to conduct the training for the Professional Pvt Ltd. There have been many problems in the past of pick up and drop for these dignitaries from Airport to hotel to corporate
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1. In this dispute‚ which country’s law would apply‚ that of the United States or of Germany? When international commercial disputes must be settled under the laws of one of the countries concerned‚ jurisdiction is generally determined in one of three ways: (1) On the basis of jurisdictional clauses included in contracts (2) On the basis of where a contract was entered into (3) On the basis of where the provisions of the contract were performed. 2. If the case were tried in U.S.
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COURSE: BUSINESS INFORMATION TECHNOLOGY. LEVEL: DEGREE. CARD NO: 1001-12 TITLE: FILLING STATION SOFTWARE SYSTEM PROPASAL. PROPOSAL SUPEVISER:MR SABUNI PRESENTED BY: Roselyne Mungai. Development of a filling station software. BACKGROUND The world is changing rapidly and with the emergence of technology The gas stations system is software that illustrates the kinds of changes that we need to embrace to work on efficiency‚ conveniences and fast
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Consumer Behaviour Notes Lecture 1 – Overview of Consumer Behaviour Getting to Know Consumer Behaviour (CB) Marketing Decisions * Market segmentation is the basis of most marketing strategies‚ it involve identifying consumer groups with unique needs and/or purchasing processes‚ and developing specific marketing programs targeted at individual groups. * Target segment(s) * Single or multiple-target segments * Product positioning is the way a product or brand compares to its
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Chapter 1 Read pages 4 – 6 and 22 for digital revolution Consumer behaviour is defined as the behaviour that consumers undertake in seeking‚ purchasing‚ using‚ evaluating and disposing of products and services that they expect will satisfy their personal needs. Personal and organisational consumers (page 9) The personal consumer buys good and services for his or her own use‚ for use by the whole household‚ for another member of the household or as a gift for a friend. In all these contexts‚ the
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