ORGANISATIONAL BEHAVIOUR UNIT- 5 1.Meaning of Organisational culture? The individual personality and its impact on behaviour. Just as individual have personalities. So too do organizations. The organizational personalities are called organizational culture. 2.Define organizational culture? Turnstall defines organizational culture as‚ “A general constellation of beliefs‚ morals‚ value systems‚ behaviour norms‚ and ways of doing business that are unique to each
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Consumer behavior 1. You are the brand manager of a new line of light weight autofocus‚ economically priced digital cameras. Describe how an understanding of consumer behaviour will help you in your segmentation strategy and promotion strategy. What are the consumer behaviour variables that are crucial to your understanding of this market ? The specification of five elements creates a promotional mix or promotional plan. These elements are personal selling‚ advertising‚ sales promotion
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Consumer Behaviour : Module 1 Introduction: • Needs are the essence of Marketing Concept. • The key to a company’s survival ‚profitability & Growth in a highly competitive market place is its ability to identify and satisfy unfulfilled consumer needs better & sooner than their competitors. • Effective Marketing firm requires insights into consumer’s mind in order to succeed sustainably in today’s cut- throat competitive world. • CB is rapidly growing discipline of study and research by the
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Low Involvement VS High Involvement Buying Decisions ——The Consumer’s Decision-Making Process Why do you buy the things you do? How did you decide to go to the college you’re attending? Where do like to shop and when? Do your friends shop at the same places or different places? Marketing professionals want to know the answers to these questions. They know that once they do have those answers‚ they will have a much better chance of creating and communicating about products that you and people
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Perceived severity is the belief about the seriousness of the condition or behaviors‚ including social and physical consequences. Perceived severity of aggressive driving behaviors is the perception about how serious of the problem that car crashes or accidents could cause. If the drivers believe that the condition due to aggressive driving could only cause minor problems‚ such as a fine for running red lights‚ they are less likely to restrain their behaviors. If they believe that aggressive driving
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to shop online is still a challenging task for web retailers in Malaysia. The growth of Internet technology in Malaysia has enormous potential as it reduces the costs of product and service delivery and extends geographical boundaries in bringing buyers and sellers together. This study is conducted to identify factors influencing consumers towards online shopping in Malaysia. The study focused on nine independent variables namely appearance‚ quick loading‚ security‚ sitemap‚ validity‚ promotion‚
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INTRODUCTION TO CONSUMER BEHAVIOUR Consumer behavior is affected by a host of variables ranging from personal‚ professional needs‚ attitudes and values‚ personality characteristics‚ social economic and cultural background‚ age‚ gender‚ professional status to social influences of various kinds exerted a family‚ friends‚ colleagues‚ and society as a whole. The combination of these factors help the consumer in decision making further Psychological factors that as individual consumer needs
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INDUSTRIAL‚ INSTITUTIONAL‚ AND CONSUMER BUYING BEHAVIOUR BUSINESS BUYING BEHAVIOR AND BUYING PROCESS Buying behavior can be defined as the activities and decision process that involves in choosing between alternatives‚ procuring and using products and services The behavior of buyers is broadly categories into two types 1) Endogenous factor (These influence are need and motives‚ learning‚ attitude‚ personality and self-concept). 2) Exogenous factors (These factors are culture‚ reference
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1. Explain a person’s attitude towards visiting Disneyland in Hong Kong in terms of the tri-component model. The Tri-Component Model is made up of three potential parts including cognitive‚ affective and conative.Disneyland in Hong Konghas a uniqueattract customers.The first part of this model refers to cognition that is a consumer’s knowledge perceptions acquired via direct experience with attitude with the attitude object plus information from various source. Disneylandisan interesting placewhereyou
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ORGANISATION BEHAVIOUR Assignment 1 (task 1&2) Contents: . Introduction...................................................................................................Page 3 Tack 1...........................................................................................................Page 3 1.1. Organisational culture and structure......................................................Page 3 Flat Structure..............................................
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