membership of Congress (both houses) and the "typical" American citizen. For starters‚ the expectations of a member of congress are highly different from that of a typical citizen. The expectation and duties of a Member of Congress are extensive‚ encompassing several roles that could be full time jobs within itself. One Outstanding difference is there income. Most members of Congress are considerably wealthy and earn a pretty high income where as a typical citizen usually doesn’t come close.. In the
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versus a 360 – Degree Feedback‚ you can see below. Basically you can see at the Traditional Feedback‚ there is only one direction Feedback‚ from Supervisor to Employee. On the other hand‚ there are a variety of canals of Feedback to employees. Typical 360-Degree feedback System The 360-Degree feedback system works with the following two ways: • The Questionnaire: This basically shows a series of statements about the “target” manager’s performance and efficiency‚ and frequently is linked
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International Journal of Contemporary Hospitality Management Emerald Article: Customer complaint behaviour towards hotel restaurant services Vincent C.S. Heung‚ Terry Lam Article information: To cite this document: Vincent C.S. Heung‚ Terry Lam‚ (2003)‚"Customer complaint behaviour towards hotel restaurant services"‚ International Journal of Contemporary Hospitality Management‚ Vol. 15 Iss: 5 pp. 283 - 289 Permanent link to this document: http://dx.doi.org/10.1108/09596110310482209 Downloaded
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Journal of Business Management Vol. 5(1)‚ pp. 187-195‚ 4 January‚ 2011 Available online at http://www.academicjournals.org/AJBM DOI: 10.5897/AJBM10.951 ISSN 1993-8233 ©2011 Academic Journals Full Length Research Paper A study of customer satisfaction‚ customer loyalty and quality attributes in Taiwan’s medical service industry Hsiu-Yuan Hu1‚ Ching-Chan Cheng2‚ Shao-I Chiu3* and Fu-Yuan Hong3 1 Department of Food Technology and Marketing Management Taipei College of Maritime Technology
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Lab 1: Decision Trees and Decision Rules Evgueni N. Smirnov smirnov@cs.unimaas.nl August 21‚ 2010 1. Introduction Given a data-mining problem‚ you need to have data that represent the problem‚ models that are suitable for the data‚ and of course a data-mining environment that contains the algorithms capable of learning these models. In this lab you will study two well-known classification problems. You will try to find classification models for these problems using decision
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A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute
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under the Branch Account Manager (BSSM)‚ Mr. Goni. There I was constantly in touch with the bank’s customers where I got a chance to observe the customers’ behaviors and listen to all their complaints. I also got the opportunity to interview them at that point. This point was beneficial for me as I could directly observe the manager-customer dynamics and how the service quality varied with each new customer. Shahjalal Islami Bank Limited was established as a public limited company on 1st day of April
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CREATE Research Archive Published Articles & Papers 1-1-1980 Structuring Decision Problems for Decision Analysis Detlof von Winterfeldt University of Southern California‚ winterfe@usc.edu Follow this and additional works at: http://research.create.usc.edu/published_papers Recommended Citation von Winterfeldt‚ Detlof‚ "Structuring Decision Problems for Decision Analysis" (1980). Published Articles & Papers. Paper 35. http://research.create.usc.edu/published_papers/35 This Article
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of interplay of a number of complex and hidden variables which may have influenced the ultimate purchase activity. The final purchase is just one activity in the entire series of physical and mental activities that may have occurred in this whole process. Because all these activities exert influence on the purchase they are considered a part of consumer behaviour. Today’s world is subject to rapid changes in technology‚ consumer’s tastes are also characterized by fast changes. To survive in the market
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is more than just “telling and selling.” Marketing is managing profitable customer relationships. The twofold goal of marketing is to attract new customers by promising superior value and to keep and grow current customers by delivering satisfaction. Hence‚ marketing is defined as the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return. Today‚ marketing must be understood not in the old sense of making
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