Consumer Behaviour Consumer behaviour is the behaviour that consumers display in searching for‚ purchasing‚ using‚ evaluating and disposing of the products and services that they expect will satisfy their needs. * Personal consumer; buys goods and services for his or her own use‚ for use by the whole household‚ for another member of the household or as a gift for a friend * Organizational consumer; includes commercial for-profit organisations and non-profit organisations‚ public sector
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Management information system use by KFC Management Information Systems (MIS) is the term given to the discipline focused on the integration of computer systems with the aims and objectives on an organization. Each KFC outlet use MIS in accounting‚ knowing production‚ and very useful in formulating HR policies which helps them to rate their employees. The development and management of information technology tools assists executives and the general workforce in performing any tasks related
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Unit 3: Organisations and Behaviour Learning outcomes Explore organizational structure and culture Examine different approaches to management and leadership and theories of organization Examine the relationship between motivational theories Demonstrate an understanding of working with others‚ teamwork‚ groups and group dynamics Assessment criteria 1.1 Compare and contrast different organisational structures and culture 1.2 Analyse the relationship between an organisations structure and
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Illinois at Urbana-Champaign Copyright © 2001 by Jeffrey A. Krug. Used with permission. Kentucky Fried Chicken Corporation (KFC) was the world’s largest chicken restaurant chain and third largest fast-food chain in 2000. KFC had a 55 percent share of the U.S. chicken restaurant market in terms of sales and operated more than 10‚800 restaurants in 85 countries. KFC was one of the first fast-food chains to go international in the late 1950s and was one of the world’s most recognizable brands.
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Tourist Behaviour ASPECTS OF TOURISM Series Editors: Professor Chris Cooper‚ University of Queensland‚ Australia Dr C. Michael Hall‚ University of Otago‚ Dunedin‚ New Zealand Dr Dallen Timothy‚ Arizona State University‚ Tempe‚ USA Aspects of Tourism is an innovative‚ multifaceted series which will comprise authoritative reference handbooks on global tourism regions‚ research volumes‚ texts and monographs. It is designed to provide readers with the latest thinking on tourism world-wide and in
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Organisation Behaviour is a study of a people‚ individuals and a group of people’s thinking‚ feeling and behaviour in a organisation. "That is‚ it interprets people-organisation relationships in terms of the whole person‚ whole group‚ whole organisation‚ and while social system" （Nwlink.com‚ 2008). Because most of us work in organisations‚ learning organisational behaviour is able to help us understand‚ predict and influence the behavious of others in organisational setting‚ and trends in organisational
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Uddin V1-December 2012 HND Business Organisations and Behaviour Organisation Behaviour and UNIT MANUAL- HND Business- Organisations and Behaviour TABLE OF CONTENTS Organisational structures and culture..........................................................................................3 Impact of organisation’s structure and culture on the performance of the business ..................7 N E L S O N Factors affecting individual behaviour at work ...........................................
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differing sets of culture. REFERENCES Adair‚ J.‚ (1986) Advisory Booklet.‚ (April 2003). Teamwork : Success Through People. ACAS. Allcorn‚ S.‚ (August 1989). Understanding Groups at Work. Personnel‚ vol. 66‚ no. 8‚ pp. 28-36 Brooks‚ I Chowdhury‚ S.‚ (2000). Management 21C. Financial Times. Prentice Hall. Huczynski‚ A. and Buchanan‚ D. (2001). Organizational Behaviour an Introductory Text. Fourth Edition. Essex: Prentice Hall. Kinsman‚ F.‚ (1994). The Virtual Office and the Flexible Organisation. Administrator
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The product The first market mix element is Product. A product is anything that can be offered to a market for attention‚ acquisition‚ use or consumption that might satisfy a need or want. Product decision normally base on brand name‚ functionality‚ styling‚ quality‚ safety‚ packaging‚ repairs and support‚ warranty‚ accessories and services. These product attributes can be manipulated depending on what the target market wants. Also‚ customers always look for new and improved things‚ which is
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understand by the term market planning and its role in marketing of good and services? (b) Discuss the various elements of marketing mix both in case of product and services and their complementary role in effectively marketing the firms offerings. 2. (a) What is STP strategy? The success of product/service largely depends on the effectiveness of proper segmentation by the marketer. Justify by taking two examples of your choice. (b) What is Marketing Research
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