7/17/2013 Learning outcomes Lesson 2 Consumer Buying Behavior At the end of the session you should be able to: • Distinguish between customer and consumer • Understand how buyers make purchasing decisions • Identify buying decision behaviors. Amali Wijekoon Department of MOT Amali Wijekoon 2 Introduction • Customer – A person who pays a value to company offerings Consumer markets • Consumer markets are the markets for products and services bought by individuals for their own
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Macdonald’s Industry: McDonalds is the leader of the industry with more than 33 500 restaurants serving nearly 68 million people in 119 countries each day. McDonalds‚ with headquarters in the United States‚ opened First store in 1940 by the McDonald brothers. The Industry is the Global Food Service. The Industry is at mature stage of its cycle in US. This is demonstrated by the low average growth rate about 4%-6%. * Combined annual revenue of about $120 billion * Industry is highly fragmented:
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Porter’s 5 Forces Analysis- Need to include one consistant example-The conclusions/improvements that can be drawn from Porter’s 5 Forces-Every force should have a fancy quote and reference Introduction Developed by Michael E. Porter‚ “Porters 5 Forces” have shaped a generation of academic research and business practice. Intense forces lead to less attractive returns on investment as can be seen in the airline textile and hotel industries. Benign forces exist in industries such as software‚ soft
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Why I think renting is the better option than buying a house. I. Introduction A. There are a lot of factors that go into buying a house which most people do not account for which could cause financial distress later on down the road. B. This is the reason why renting an apartment is better than buying a house. Even though buying a house gives you more freedom to do what you want without any restrictions‚ it costs less to rent an apartment as you do not have all the financial
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1 McDonalds Franchise 2 Table of Contents Cover Page………………………………………………………………………………………. 1 Table of Contents…………………………………………………………………………….2 & 3 Management Team………………………………………………………………………………………4 & 5 Abstract……………………………………………………………………………………………………………..6 1.1 Industry………………………………………………………………………………………………...……7 1.2 Target Customer…………………………………………………………………………………………7 & 8 1.3 Competitor Analysis…………………………………………………………………………………….8 1.4 Company Description…………………………………
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marketing strategies. Through advertising they also stress the quality of their services. Companies like United Sates Cellular and American Airlines have to be thinking ahead of the curve in today’s market. Competitors are competing and like Michael Porter said “you have to be one step ahead of your
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Truman MGMT 1451 Capstone: Business Management March 22‚ 2011 Introduction In 1955‚ Ray Kroc founded the McDonald’s Corporation after partnering with Richard and Maurice McDonald to franchise a small restaurant that sells burgers‚ french fries‚ and beverages (Dess-Lumpkin-Eisner‚ 2009). Kroc bought out the McDonald brothers in 1961 for 2.7 million dollars and began a campaign to open McDonald’s restaurants around the nation and ultimately around the world (Dess‚ et al.‚ 2009). McDonald’s
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Lostad and K. Wathne‚ Rapport fra kvalitativt forstudie: Utvikling av nasjonale mall for maling av tilfredshet og lojalitet i relasjoner pa bedriftsvaremarkedet‚ NiM-rapport 22-96‚ Sandvika‚ 1996. Bonoma‚ T. V.‚ "Major Sales: Who really does the buying?"‚ Harvard Business review‚ may-June‚ 1982‚ pp. 111-119. Boughton‚ P. D.‚ "The Competitive Bidding Process: Beyond Probability Models"‚ Industrial Marketing Management 16‚ 1987‚ pp Brögger‚ J.‚ Kulturforstalelse: En nøkkel til var internasjonale samtid
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201KM GROUP PROJECT CASE STUDY 4 McDonalds and Hong Kong McDonalds celebrated its 50th anniversary in April 15‚ 2005 and remained true to the statement "As far as I can tell‚ the only place you can’t get a Big Mac is in outer space." (1990) The company operates as a global business through franchising. In 2004‚ the company reported to have established 30‚000 local restaurants located in 115 countries across five continents. It is the biggest fast food retailer conquering markets
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----------------------------------- Feb 6‚ 2006 Ethical Criticism of McDonalds http://www.echeat.com/essay.php?t=28470 Arguably the most important aspect of an organization is its emphasis on ethical behavior. The key premise was that by ‘doing the right thing’ internally and externally‚ businesses created a good working atmosphere‚ while also benefiting society and the environment. The problem is that many ethical issues are subjective and based on one’s values and beliefs. As a result
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