BUSINESS ADMINISTRATION LEVEL 2 - TECHNICAL CERTIFICATE Unit 2 – assignment 2 1. Understand how to make and receive calls 2.1 Describe the different features of telephone systems and how to use them.• Call holding- places a caller on hold so you can undergo another duty. This could be to find paperwork‚ find client/customer details‚ retrieve information from another member of staff or contact another colleague to divert the call along to. • Call waiting- lets you know when
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Construction‚ smartphones helped them track employee breaks and find fuel-efficient routes to work sites. I would say that with a construction company higher revenues would allow them to buy better equipment possibly making each employee more productive. 2. The companies described in the case encountered a fair amount of resistance from employees when introducing smartphone technologies. Why do you think this happened? What could companies do to improve the reception of these initiatives? Develop two alternative
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Competency Goal Six To maintain a commitment to professionalism I will introduce daily opportunities for the children within the classroom to explore their surrounding world through play‚ examination‚ art and science activities and much more. The children will be encouraged to explore each center within the classroom; these centers will be set up based upon the theme of the week. There will be an art‚ library‚ block area‚ home living‚ manipulative and science/sensory center within the classroom
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Karen Resotko September 10‚ 2013 History & Physical Cardiology He is a 47-year-old male who states that he has had a 7-year history of palpitations‚ which he describes as skipped‚ or fast beats. He states that the trigger is unclear. They can either last a few seconds‚ or several days‚ but he states also that he has had no rapid beating for sustained durations. He states that he also can get several episodes per month. He states also that he had an echo done seven years ago‚ when these symptoms
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Title: Physical and Chemical Properties Purpose: The purpose of this experiment is to investigate the physical and chemical properties of pure chemical substances by subjecting them to various environmental extremes. Procedure: Filled each test tube with substances provided and subjected them to various conditions. These conditions included‚ heat‚ cold water‚ hot water‚ acid and basic additions and tested on litmus paper. The reactions were observed and documented at each step. Data tables:
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Attitude: How one feels about something in general (I have a positive attitude towards basketball). Balance theory: the theory that people try to maintain balance among their beliefs‚ cognitions‚ and sentiments. Cognitive dissonance theory: the theory that inconsistencies between a person’s thoughts‚ sentiments‚ and actions create an aversive emotional state (dissonance) that leads to efforts to restore consistency. Effort justification: the tendency to reduce dissonance by finding reasons for
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Rache’ Hunter English 101-0201 December 10th‚ 2007 Argumentative Essay If you observe the difference between grammar school students and secondary school students‚ what do you see? In grammar school about eighty-five percent of the students are wearing uniforms where it’s required which is pretty good but in a uniform required secondary school at the maximum there’s probably one out of every fifty students complying with this particular rule. For some years now parents‚ local politicians‚ the
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Hiro Hamada is a 14-year-old robotics genius who lives in the futuristic city of San Fransokyo‚ and spends his time participating in back-alley robot fights. His older brother‚ Tadashi‚ worried that Hiro is wasting his potential‚ takes him to the robotics lab at his university‚ where Hiro meets Tadashi’s friends‚ GoGo Tomago‚ Wasabi‚ Honey Lemon‚ and Fred‚ as well as Baymax‚ a personal healthcare companion Tadashi created. Amazed‚ Hiro decides to apply to the school. He presents his project—microbots
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what exchange ratio would keep the earnings attributed to each legacy share in Q4 2007 equal before and after the merger? When synergies don’t exist‚ the following would be the effect‚ Before the deal:- Bank EPS (1) No. of outstanding shares (2) Earnings (=1*2) Bank
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Liberal Studies Department presents news analysis Form 5A Joyce Kwok Recently‚ scandals on Chang Guann oil company using gutter oil in the production of its cooking oil have disgusted and enraged both Hong Kong and Taiwanese people. The Taiwanese company used illicit cooking oil that had already been used and then underwent process by cleaning and filtering to resell it as a cheaper alternative to normal cooking oil. Laboratory results show that it is harmful to health if consumed. The fear of consuming
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