services provided by five Indian banks. The relationship dimensions which lead to customer satisfaction have been identified. This study reports on the different satisfaction levels of customers of private and public sector banks with respect to the services provided by their banks. 1.1 HISTORY OF THE BANKING SECTOR Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started in 1786‚ and the Bank of Hindustan‚ both of which are
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commercial bank (or business bank) is a type of financial institution and intermediary. It is a bank that provides transactional‚ savings‚ and money market accounts and that accepts time deposits. After the implementation of the Glass–Steagall Act‚ the U.S. Congress required that banks engage only in banking activities‚ whereas investment banks were limited to capital market activities. As the two no longer have to be under separate ownership under U.S. law‚ some use the term "commercial bank" to refer
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1. Perform a STEEP analysis to understand the general environment facing Citibank. How will Citibank be affected by external factors? In particular what is the affect of the internet on the banking industry and Citibank? a. Social & Demographic: - Commercial cards enabled customers to receive consolidated spend data for all countries within Asia. - Clients can benefit from in consistency in products‚ delivery‚ and services. - Only balanced card issuers are able to deliver local-currency
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1.1 Introduction Modern commercial banking‚ in its present form‚ is of recent origin. Though bank is considered to be an ancient institution just like money. Its evolution can be traced in the functions of money lender‚ the goldsmiths and the merchants. A bank has been often described as an institution engaged in accepting of deposits and granting loans. It can also be described as an institution which borrows idle resources‚ makes funds available to. It does not refer only to a place of tending
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A PROJECT REPORT ON AXIS BANK PRODUCTS‚ SERVICES AND FUNCTIONING SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF BUSINESS ADMINISTRATION (B&I) GURU GOVIND SINGH INDRAPRASTHA UNIVERSITY‚DELHI SUBMITTED TO: SUBMITTED BY: Batch No:- 2008-2011 MAHARAJA AGRASEN INSTITUTE OF MANAGEMENT STUDIES AFFILIATED TO GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY
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the Internet Ever feel like you are being watched? How about having the feeling like some one is following you home from school? Well that is what it will be like if users do not have the privacy on the Internet they deserve. EPIC (Electronic Privacy Information Center)‚ a advocacy group that has been fighting the Clinton Administration for tougher online consumer protection laws‚ and other privacy protection agencies have formed to protect the rights and privileges of the Internet user
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Yes Bank is a private bank in India. It was founded by Ashok Kapur and Rana Kapoor‚ with the duo holding a collective financial stake of 27.16%.[4] YES BANK has received significant national and international recognitions which include Dr. Rana Kapoor‚ Founder‚ MD & CEO being recognised as the Entrepreneurial Banker of the Decade (2001-2010) by Bombay Management Association; Business Standard Banker of the Year - 2011; India’s No. 1 New Private Sector Bank in the Financial Express-E&Y Best
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television‚ telephone or the internet. Access to vast numbers of media has been made possible by our obsession with new technology. Communication is easier and we can experience outside of our immediate social surroundings. One electronic medium’s use has expanded at a remarkable rate‚ which is the internet. The internet has changed how we think as a society and how we communicate. Thanks to the internet‚ society young and old are consumed by the convenience of the internet. On the “web” there is something
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Internet Risks and Our Response 1)Introduction As our society becomes more urban‚ and life becomes hectic and busy for both parents and youth‚ the youths face more issues of modernity than before. Alienation‚ loneliness‚ depression become more prevalent. Many youths also have access to the internet. With the ready availability of broadband‚ and generally an improvement in the telecommunications industry‚ especially in the urban areas (partly due to the government’s push to attract investments
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CUSTOMER SUCCESS ICICI Bank Limited Boosting Datacenter Availability for Largest Private Bank in India with the Help of Symantec ICICI Bank Limited (ICICI Bank) is a trendsetter in the use of banking technology in India. Since 1999‚ ICICI Bank leverages comprehensive datacenter availability and data protection solutions from Symantec. Using Veritas Storage Foundation and Veritas Cluster Server‚ the bank is achieving 99.9 percent application availability and 99.99 percent uptime for its server infrastructure
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