Café Coffee Day (CCD) is a subsidiary of India’s largest coffee conglomerate‚ Amalgamated Bean Coffee Trading Company Ltd. (ABCTCL). ABCTCL grows coffee in its own estates of 10‚500 acres. It is the largest producer of Arabica beans in Asia. ABCTCL is one of India’s leading coffee exporters. Mr. V.G. Siddhartha founded CCD in 1996. The first CCD outlet was setup on July 11‚ 1996 at Brigade Road‚ Bangalore. As of today they have 1481 outlets across the nation. They acquired Café Emporia‚
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A Project on service time variation in Café coffee day Structure • Service time • Project methodology • Analysis • Observation and recommendation What do we sell? • Experience • Physical product • Ambience • Service Quality of service depends on following aspects: • Quality of customer and staff interaction • Quality of complaint handling • Optimum service time Optimum service time What is it? For this project‚ we have taken it as the time interval
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though there is still room for improvement in economical growth‚ building a coffee shop would be a great addition to the local area. The area has continued construction of businesses such as Wal-Mart and other high revenue generating businesses. Many coffee consumers find the need to have a coffee shop that would help get their day started before starting work that would be competitive to other major coffee shops. Coffee café delight would make a great addition to the local businesses in the area.
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to Café Coffee Day‚ we appoints the franchise as a franchise on the T/C(Terms and Conditions) put forward in this agreement. 3. There is no product and/or service and/or territorial exclusiveness granted to the “Franchise” as part of this Agreement by Café Coffee Day may give such right to persons other than “Franchise” to sell Café Coffee Day’s products and services anywhere including terrestrial area surrounding the premises. Section 3: Services‚ Terms & conditions 1. Café Coffee Day would
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A) Company Goals: As of May 2014‚ Café Coffee Day has over 1600 stores across many cities and towns in India. CCD has been consistently offering a rich and world class coffee experience to Indian consumers at affordable prices. However‚ CCD needs to continuously upgrade its service and offerings of coffee and delectable food items. Simultaneously‚ it needs to be better than the emerging competition including that from the foreign brands‚ by catering to the changing consumer tastes in this growth
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COFFE CAFE INDUSTRY- BARISTA Vs CAFE COFFEE DAY OBJECTIVE The objective of this project has been to understand the marketing mix of Barista and Café Coffee Day and compare the two firms in terms of their operations and other aspects. We took up organized coffee retailing as we wanted to understand what it takes to sell not only a coffee but a whole experience in a country where coffee is not as preferred & popular as tea. The firms that have ventured into coffee retailing business in the country
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THE INDIAN INSTITUTE OF PLANNING AND MANAGEMENT Barista v/s Cafe Coffee Day {Comparative study} Submitted To: Submitted By: Ankeeta Pawa Daksh Gupta Digibh Guliani Poorva V.P. Saxena Salik E. Khan Index Synopsis The aim of this study is to successfully compare two prominent service sector companies on a common platform‚ analyze their working and performance‚ and highlight
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Issues with respect to Branding Café Coffee Day (CCD) enjoyed the first mover advantage in the Indian markets for nearly a decade and thus didn’t pay much attention towards its brand elements. Once‚ the competition started to pour in the country that is when they took their branding exercises seriously. Café culture which primarily originated on the basis of experience (taste of coffee‚ service‚ and ambience) focused only on the people of age 15-25(in case of CCD). Half of this age
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Making Business Decisions I Business Dilemma The Broadway Cafe has been in business since 1952 and has never had a single competitor in the neighborhood. One of your employees has heard a rumor that Starbucks might be opening a store a few blocks away. Your staff is worried and is looking to you to provide reassurance that the competition will not affect your business. PROJECT FOCUS: * Determine a strategy for addressing your employees concerns‚ building loyalty among your customers‚
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Cool Beans Coffee Cafe Kimberly A. McKelvy Dr. Patricia Obiefule BUS 335 – Staffing Organizations February 3‚ 2013 Identify the type of employment relationship you would establish between the coffee shop and employees from a legal perspective. Explain your reasoning. Cool Beans Coffee Cafe is planning on establishing an employer-employee relationship. A written agreement is going to represent our employment contract‚ “the terms and conditions of which represents the promises and expectations
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