Having read the chapters from Lovelock‚ Wirtz‚ Key & Lu (2005) and Masterson & Pickton (2010)‚ what did you find most interesting about services marketing and why? Answer：In this chapter‚ the most interesting about services marketing is the growth of the service economy. In numerous countries‚ increased productivity and automation in agriculture and industry‚ combined with growing demand for both new and traditional services‚ have jointly resulted in a continuing increase over time in the percentage
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Results Reporter | | Out of 10 questions‚ you answered 5 correctly with a final grade of 50% | | | | | | 5 correct (50%) | | | | 5 incorrect (50%) | | | | 0 unanswered (0%) | | | Your Results: | The correct answer for each question is indicated by a . | ------------------------------------------------- Top of Form | 1 CORRECT | | Value is the customer’s perception of all of the benefits of a product or service weighed against all the costs of acquiring
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Marketing Research tut questions (answers) Chapter 1 RQ3 Explain the specific differences that exist between data‚ data structures and information. Discuss how marketing research practices are used to transform data into meaningful bits of information. Data represents the actual first-hand responses that are obtained about an object or a subject of investigation by asking questions or observing actions (e.g. words numbers). Data structures represent the results of combining individual responses
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Question 1 a) Examine and review critically the four areas of marketing communication. Provide examples where necessary. (10 marks) b) Explain in detail the basic pricing strategies. Give examples to support your answers. (10 marks) Question 2 Identify and describe the most often used sources of differentiation. Give examples to support your answers. (20 marks) Question 3 Ursula is a marketing manager for a bathroom tile company. She is trying to figure out if her firm needs
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Netflix‚ Inc. Case October 2‚ 2011 1. Netflix‚ Inc. has several competitive advantages in the movie rental business. * The strongest advantage they have would be the comprehensive library of titles that they are able to offer to their customers. They have developed a strong relationship with top studios and distributors to enable them to offer a broad selection. Netflix’s is constantly adding new releases and carrying numerous copies of the popular titles. * High levels of customer
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Grafica Inc.: Winning the New Jersey Lottery Designing and Managing Integrated Marketing Communications 14/12/2011 Marketing Submitted By Group-4‚ EXECUTIVE SUMMARY Grafica Inc. was an advertising firm started my Ms Debra Taeschler in 1986 with her colleague‚ working in Landmark Associates and her husband John Taeschler. By 1998 Grafica had grown in full-service advertising agency. It was located in Chester New Jersey and it was particularly well-known for its expertise in integrated
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chose Apple as our product because it is one of the most well-known companies in the world. Apple is considered the top-selling brand of electronic gadgets and is well-known for their excellent customer service. Apple makes use of different types of marketing strategies‚ such as television commercials‚ newspaper‚ magazines and official online website to promote their products. Apple is a multinational corporation that designs and sells electronic gadgets and software. Apple electronic gadgets include
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BUSINESS CASE Module 1: Final assignment ICS‚ Inc. Ivana is the owner of ICS‚ Inc.‚ an information systems consulting firm of 20 employees. The company mostly designs and implements information technology projects for small and medium-size businesses in the metropolitan area. Although ICS has a sufficient level of business‚ the environment is becoming more competitive as more entrepreneurs are starting their own information technology consulting businesses. Ivana does all the marketing for
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Motorola Inc. case précis Restatement of the case Motorola was one of the few American companies that marketed a wide range of electronic products‚ form highly sophisticated integrated circuits to consumer electronic products. The company was organized along product and technology lines. To exploit fully the growing demand for semicustom integrated circuits‚ Motorola organized the Application Specific Integrated Circuit (ASIC) Division in 1984. The division was organized along functional lines
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RSSWORKS INC Case Memo What business model would be appropriate for the RSS Works? The Business model for RSS Works would be advertising supported content by inserting adds on the feeds posted by RSS and while users are surfing the information they add window will automatically open up and thus revenue can be maximised. And they should combine with Freemium and Enterprise model with this combination the content can be developed more. Rather than going for the option of investing in physical
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