It was March 1999. John McGregor‚ general manager of the Kowloon Shangri-La‚ had just finished the roll-out of the “Shangri-La 2000” strategic plan at the hotel.1 Kowloon Shangri-La was one of the 36 deluxe hotels owned by the Hong Kong-based Shangri-La Hotels and Resorts‚ which owned and managed the largest deluxe hotel chain in Asia. The Shangri-La Hotels‚ while each maintaining a high standard of service‚ had traditionally been managed as if they were independent hotels. In the early 1990s‚ in
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History and evolution of HR policies The earliest formulation of HR policies can be traced back to Frederick Taylor. Taylor introduced his theory of ‘scientific management’ through which he claimed that the humans can be utilized as resources and there is a most effective way to manage these resources by making use of scientific methods. Taylor talked about the division of labour scientifically which would result in work force productivity. In short‚ it was about utilizing the human resources in
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In 1960 Douglas McGregor‚ a professor of Industrial Management at Massachusetts Institute of Technology‚ presented his view about the nature of people in his book “The human side of Enterprise [1]”. In order to explain the nature of people McGregor identified two set of assumption known as theory X and Theory Y. With the help of these theories the importance of motivation is discussed in this chapter. Theory X assumptions * Individuals inherently dislike the work and will avoid work if they
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While Classical philosophies rarely took upon a task of developing a specific theory of organizations‚ some had used implicit conceptions of general organization in construct views on politics and virtue; the Greek philosopher Plato‚ for example‚ wrote about the essence of leadership‚ emphasized the importance of specialization and discussed a primordial form of incentive structures in speculating how to get people to embody the goal of the just city in The Republic. Aristotle also addressed such
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managers need to be ale able to motivate employees towards the organizational goals. Early theories of motivation include MCGREGOR’S THEORY X AND Y. It represents the foundation of which contemporary theories were developed. Facts: Douglas McGregor (1906 - 1964) is one of the forefathers of management theory and one of the top business thinkers of all time. In the year 1960‚ he developed a philosophical view of humankind with his Theory X and Theory Y. This theory can be used in human resource
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Improving Organization Retention Paper PSY/435 Organization Retention Paper Organizations often experiences staffing issues; therefore‚ one department will be asked to cover for another. However‚ these issues can be generated from several aspects within an organization such as staffing issues‚ financial issues‚ and organization retention. Subsequently‚ the organization administration must endeavor to sort out the best strategy to resolve these issues. In this particular paper the underlying
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Introduction What is motivation? Motivation is difficult to explain and even harder to "turn on" in people. Webster defines motivation as "an act or process of motivating; the condition of being motivated; a force‚ stimulus‚ or influence: incentive or drive" ("Motivation"). It is most often the job of the manager to use motivation to drive its employees to accomplish acts which they normally would not have done. The study of motivation helps managers understand what prompts people to initiate
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Since the beginning of business and organisations‚ there has been massive controversy over which method is more effective in motivating employees‚ making them more productive‚ and in turn making the organisation as a whole more productive and profitable. The early days of organisations brought about the Classical Theorists‚ who believed that management was a rational activity that could be studied‚ also known as scientific management. Along with Fayol‚ the other most well known Classical Theorists
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Cited: "6 Reasons Why You Should Stop Dining Out." / Nutrition / Healthy Eating. Fit Day‚ Sept. 2012. Web. 05 Nov. 2012. . Dave. "Ten Reasons Why You Should Learn To Cook." Uncheffed. N.p.‚ 15 Apr. 2012. Web. 05 Nov. 2012. . Hann‚ Callum. The Starter Kitchen: Learn How to Love to Cook. Sydney‚ N.S.W.: Murdoch‚ 2012. Print. "Home Cooking Increases Longevity‚ Cambridge Study Shows." The Nutrition Post. Huff Post‚ 18 May 2012. Web. 01 Nov. 2012. . Ruhlman‚ Michael. The Elements of
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Motivation is the process of stimulating people to act in ways which serve the needs of the organization providing the stimulus. Simply put‚ motivation is discovering and applying whatever is needed to get the employee to carry out designated activities in specified ways. However‚ a clear distinction is made between attitude‚ which is a state of mind‚ and behavior‚ which is a state of action. A milestone in the relationship between the behavioral scientist and the manager was the "Hawthorne Experiments"
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