Indian Institute of Hotel Management & Culinary Arts (Affiliated to Osmania University) Creating Culinary Competence FRONT OFFICE - I BHMCT I YEAR BCT CA I YEAR S. No CONTENT PAGE NO. 1. 2 3 4 5 Unit – I 1.1 Introduction‚ History & Evaluation 1.2 Classifications of Hotels 1.3 Duties & Responsibilities & Job Description-Principles Staff
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Boston Tea Party - by m.ems The Boston Tea Party is considered to be the boiling point in a series of events leading up to the revolutionary war against the British. When a group of devout colonists‚ boarded British tea ships and unloaded their cargo into the Boston harbor‚ America would be changed forever. What was‚ at first‚ seen as an act of mischievous rebellion‚ turned out to be one of the most influential events in America’s revolutionary history. It not only crippled the already
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Office Politics MBA 525DL 09/05/2007 Office Politics Page 1 Who Is Effected by Office Politics Any person who works in an office is affected by office politics whether they chose to participate of stand by and watch. Sarmiento (2003) has developed several rules that can be applied when engaging in office politics. These include not whining‚ make friends not enemies‚ selectively disclose information and do not assume anything will remain a secret‚ the challenge here is not in how
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Case Studies Kao Corporation1 Background The Kao Corporation is Japan’s largest soap and cosmetic company. They have developed from being a minor player to being number two in the Japanese market in less than ten years and are the sixth largest soap and cosmetic company in the world. Innovation Claim to Fame Kao was founded in 1890 as the Kao Soap Company with the motto‚ ‘Cleanliness is the foundation of a prosperous society’. In the 1940s Kao launched the first Japanese laundry detergent
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Situation Analysis Paper Office Depot Inc. Office Depot is one of the most recognizable suppliers. They distribute and sell office supplies. The products they offer are paper‚ computers‚ printers‚ desks and other office tools. Office Depot accommodates the needs of student or workers with their everyday office supplies. Also they sell merchandise to other suppliers. Office Depot‚ through its international segment‚ operates in several countries across the world. Dadamonitor claims the company
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A VISIT TO THE POST OFFICE Points: Introduction – A very well-organized institution – Different staff – Enquiry office – The stamp vendor – The scribe – The sorting room – Conclusion. The Post Office is one of the most important‚ and useful institutions maintained by the Government. It carries on many useful activities for the public such as the dispatch and delivery of letters‚ parcels‚ money-orders registered and insured letters‚ etc. It is a very well-organized institution. If we enter
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OFFICE LAYOUTS OPEN PLAN OFFICE • The open plan office is a large open room which is no dividing or partitions. • Road Transport Department also found an open work area. • Employees gathered in a large area to facilitate the monitoring carried out. • This section will accommodate Executive Officer‚ Chief Clerk‚ Clerk and Office Assistant. Staff will be monitored by the Executive Officer and Chief Clerk. ADVANTAGE OF OPEN-PLAN OFFICE • Most appreciate the sense of community that
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Introduction Office hysteroscopy is the golden standard for detection of intrauterine abnormalities. Office hysteroscopy is a simple‚ safe‚ effective procedure that can be performed in outpatient setting without the need for operating theatre facilities or general or regional anesthesia [1-3]. Although office hysteroscopy is well tolerated by the majority of patient‚ some patients may experience severe or intolerable pain[4-5]. Several studies revealed that parity‚ menopausal state‚ history
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Marketing Case: Office depot The case that we are going to talk about today is about how office depot manages customer care & services. In the article we had to read they took an example of a couple‚ Steve and Dana. Dana experienced a dreadful delivery and therefore Steve‚ a marketing professor who heard the story from Dana and had just done a presentation about how important customer service is‚ decided to phone office depots customer service to see how they would handle his complaint. Steve had
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| [Comprehensive business Analysis: Office Depot] | Background Office Depot was founded in 1986 by F. Patrick Sher‚ Stephen Dougherty and Jack Kopkin in Boca Raton‚ Florida. The three envisioned a warehouse style store that could offer office supplies at discounted prices. The first store was opened in October in Fort Lauderdale. It was immediately successful and before the year was over‚ two more stores were opened in Florida. While Office Depot was one of the first companies to tap into
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