Discussion Notes on the Customer Service Process 1. Customer calls in problem by dialing central information phone number. 2. Phone menu system directs customer to choose from the following choices to get to customer service representative: 1. Level 1: Greeting and identify if you have a tone or pulse phone. Choose 1 if you have a tone phone. Stay on the phone if you don’t have a tone phone (put on hold for at least 5 minutes). Time spent listening to greeting and identifying
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Abstract Neptune Gourmet Seafood is facing a problem with oversupply for existing demand. It can either decrease supply to match demand or increase demand to match supply. I recommend the latter. I further recommend the way to increase demand is for Neptune to increase its marketing efforts in its existing markets and to penetrate other markets it currently is not in. The Competitive Environment Neptune is a 40-year-old‚ $820‚000‚000 company‚ specializing in quality shell and non-shell seafood
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Can Go Analysis Report Prepared by XXXXX BUSN 460 Instructor: XXXXXX Can Go is a company with great ideas and visions for their future. They have identified a trend in the gaming industry that is certain to bring them success; online gaming. While they have a general idea of how this will be done‚ it is mostly in the mind of the boss. Delegating the investigation of how to attain these goals to his subordinates proves challenging as there is a good amount of disorganization within the company
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Oscar Wilde observed in the late 1800’s that progress is made when people are disobedient and rebel against authorities. Think about problems that needed to be challenged‚ things where the rules were too strict to follow and still make the change wanted by many. Some occurrences are when Americans left the control of the British‚ abolishing slavery‚ and historical people like Rosa Parks during the Civil Rights Movement. A world without this history of taking a stand against authorities would be way
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and implement those goals. We have noticed that there have been some deficiencies in the leadership of CanGo Inc. We have also provided some recommendations for the management team to improve their weaknesses so that the company can continue to stay successful in achieving its goals and launching itself to the online gaming industry. (1) There is a lack of mission‚ vision and value in CanGo Inc. Liz‚ the founder and CEO started her company with an emergent strategy process. This strategy would
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as a Christian‚ because it is the result of evil in the world‚ and since God’s allowance of evil is hard to explain‚ it is an atheist’ best argument against Christian faith. My views on why God allows suffering are based on C.S. Lewis’ book “The Problem of Pain”. Lewis’ thoughts basically show that there is sufficient evidence that God is real and that pain exists because the all-powerful God created creatures that aren’t happy. Since the fall of man‚ we are never content with what we have and are
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CanGo week 6 I have observed that CanGo is in the mists of making decisions on how to grow the company. They have found out that they cannot really fund all of the ideas they have for the growth. There was the suggestion to move employees around‚ or an IPO put in place or the company will never grow into anything bigger than what it is. They are focused on their competitions offerings and are worried they will be left behind if they don’t expand their offerings. Liz and Maria make a suggestion of
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CanGo Video Analysis- Week 2 The Innovative A’s Consulting Group is glad to run our analysis on your company’s operational process. Your company has done tremendous progress and indeed it is a recommendable success as it started out small and grew to be one of the leading businesses in the industry. In our analysis over the past two weeks‚ we observed that‚ if planned well‚ CanGo has a promising future ahead. Our team came up with certain issues being faced by your company‚ which we assume‚ if
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expected improvements‚ installation and start up costs). Pull off IT from bandwidth and security projects to work integration of data flow. Long-term strategic impact of process technology can be an advantage Video-Jack Biggest productivity problem (per odometer) is jumbled flow and long search times‚ correct with ASRS because of its flexibility Extra floor space from pickers allows for expansion Front-end Web site needs to tie directly to back-end order filler software to order directly in
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Racism Today Racism has been a major problem in society from the 1950’s until this day. Being racist means believing that there is only one superior race. These beliefs are a main cause in riots‚ boycotts and other such outrages. Even though there have been laws passed in order to help control racist acts; it has not changed the thoughts of many people today who still remain racist. Race plays a very large role when it comes down to the way the public is treated. In some cases
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