Certified Sixsigma Greenbelt Handbook Practice Questions (Selected from the past ASQ Exam questions and Study guide to match the BOK and Cognitive levels) 1. The following is a sample data set. 10 8 8 6 5 What is the variance of this data set? a. 3.0 b. 3.8 c. 7.3 d. 7.4 Ref: CCT Study Guide Q7 2. An auditor should use a histogram in a quality audit to do which of the following? a) b) c) d) Provide objective evidence that the auditee uses statistical process control (SPC) Expose patterns that
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Table of Contents Introduction 6 Discussion on The Concept of Quality Cost in Adidas 6 Prevention Cost 6 Six Sigma 6 Deming’s 14 Points 6 Conclusion 6 References 6 Introduction In the following essay‚ I will write about Adidas Company and will describe the relationship among its various quality costs which are failure costs‚ internal failure costs‚ external failure costs‚ appraisal costs and prevention costs. In addition‚ I will analyze the efforts the company should focus on to further
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finding a speaker. Four hotels rejected our request and the day that was assigned to us to have our seminar was fast approaching. We quite felt hopeless‚ but our dedication makes us more determined to find a guest speaker. After lots of unwelcoming approach to the past hotels‚ God is so good because he took us to Crown Hotel and has Mr. Thom Richard Dy as our guest speaker. I thought it will run smoothly since we have already our speaker‚ but it wasn’t stop there‚ because we find it hard in terms of
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Executive Summary Deutsche Allgegeinversicherung (DAV)‚ the second largest insurance firm in Germany‚ had decided to adopt a new quality improvement initiative: The Process Measurement and Improvement (PMV) in order to maintain its prominent position due to the looming competition and increasingly customer demands. Kluck‚ the architect behind Prozessmessung und Verbesserung‚ was head of Operation Development at Deutsche Allgemeinversicherung (DAV). The PMV project was a revolutionary effort to
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All Rights Reserved August 5‚ 2015 Improving Your Business Results What is Process Capability? The Manufacturing Perspective Example Output from Manufacturing Capability Study Process Capability Analysis for Volume LSL Proc es s Data USL USL 336.000 Target Within * LSL 330.000 Mean 331.774 Sample N Overall 120 StDev (Within) 1.05335 StDev (Ov erall) 1.23585 Potential (Within) Capability Cp 0.95 CPU 1.34 CPL 0.56 Cpk
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LEAN SIX SIGMA METHODOLOGY Research Project TEAM 14 DUE DATE: April 23th‚ 2013 About the Company An Indian automotive company produces some of the engines it integrates inside its cars. However‚ some of the engines present overheating problems due to jammings
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Cpk • Cp - see Natural Tolerance decreases with spec width - see Natural Tolerance • • decreases with spec width Cp = 1 for centered process - natural tolerance =spec width Cause and Effect Diagram - Fishbone Diagrams - Ishikawa Diagrams • • • • • • • • used to identify and organize potential root causes problem solving analysis done by brainstorming common categories - Measurement‚ Materials‚ People‚ Process‚ Equipment‚ Environment ask “Why?” 3 times to get to root
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Chapter 1-17 Operations Management Roberta Russell & Bernard W. Taylor‚ III Organization of This Text: Part I – Operations Management Intro. to Operations and Supply Chain Management: Quality Management: Statistical Quality Control: Product Design: Service Design: Processes and Technology: Facilities: Human Resources: Project Management: Chapter 1 (Slide 5) Chapter 2 (Slide 67) Chapter 3 (Slide 120) Chapter 4 (Slide 186) Chapter 5 (Slide 231) Chapter 6 (Slide 276) Chapter 7 (Slide 321) Chapter
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Sigma approach: methodology‚ implementation and future research. International Journal of Science and Research‚ 3(6)‚ pp. 2129-2132. 3. Antony‚ J. (2006) Six Sigma for service processes. Business process Management Journal‚ 12(2)‚ pp. 234-248. 4. Dogu‚ E. and Firuzan‚ A. A. (2008) Statistical approach to quality improvement and 5 7. Montgomery‚ D.C. and Woodall‚ W.H. (2008) An overview of Six Sigma. International Statistical Review‚ 76(3)‚ pp. 329-346. 8. Nguenang‚ L.B. (2010) An approach to Six
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to Detect Special Causes of Variation Lecture Outline • • • • • • • Basics of Statistical Process Control Control Charts Control Charts for Attributes Control Charts for Variables Control Chart Patterns SPC with Excel Process Capability Statistical QA Approaches Statistical process control (SPC) • Monitors production process to prevent poor quality Acceptance sampling • Inspects random sample of product to determine if a lot is acceptable Design of Experiments Statistical
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