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    dynamic working environment. There may be some built – in biases in the minds of the rater ‚ based upon his own perception of things‚ people and performances. A person maybe rated higher because he is a “nice” person or because of his seniority. The study limits its scope within the Butuan Branch ULDI and focuses on the ongoing system employed by the real state firm. Introduction One of the essential and crucial HumanResources Management functions is the performance evaluation. Other than hiring

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    “Marketing on Blackberry Services in GCC Countries” Submitted by: MD.MAHMUDUL HASSAN Student No: 200823R6203 The Independent Study report has been submitted to the Skyline University College‚ In partial Fulfillment of the Degree: Bachelor of Business Administration (Marketing) April-2011 Acknowledgement I would like to thank all people who helped me during the course of this dissertation and with the help of whom I was able to reach to valuable

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    Case Study: Evaluate the Work/ Life Climate in Your Company Alyssa Teige Polk State College Case Study: Evaluate the Work/ Life Climate in Your Company After taking the survey regarding the climate of my organization‚ I gained interesting insight into my company’s position in the work/life area. The survey provided by the Work and Family Connection asked twenty questions‚ in which I enjoyed answering. 1. My manager/supervisor treats my work/life needs with sensitivity

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    Read the following two case studies and answer the questions that follow: Case Study 1: 25 Marks Charisma Corporation (CC) has recently embarked on a new kind of training. The corporation is teaching many of its employees—especially those in marketing and sales—to make decisions on the basis of non-verbal communication cues. For Malini Varma‚ Vice President of CC‚ focusing on non-verbal communication has become an important part of her inter-personal dealings. Several years ago‚ Varma

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    CASE STUDY ANSWER: REAL SALES OR WISHFUL THINKING? What Is the Ethical Issue? In response to pressure from headquarters to make the quarterly sales numbers‚ Marty is going to ask Robert to submit fictitious sales orders. Working from a wheelchair‚ Robert takes longer to call on customers and his sales are generally the lowest in the department. Some in the company believe a person in a wheelchair should not be in warehouse sales‚ and they may use Robert’s lower sales numbers to justify

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    CASE STUDY This essay is a case study explores about Mary‚ a 41 year-old female working as an accounts manager‚ lives with her husband and three children. She was diagnosed with clinical depression at the age of 39 and was hospitalized for 5 weeks with no further admissions. No history of smoking‚ drug and alcohol and known family history of depression. Mary self manages her care in collaboration with her General Practitioner and she has a supportive environment. She has moments of despair during

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    Case studies for use in Groups (First in first served! Once a group has chosen a case study‚ it is no longer available for another group. Choose carefully‚ some are more difficult than others‚ offering the chance to shine! Remember: you need to carry out ethical due-diligence. Good recommendations foresee different possible outcomes and challenges.) 1. You are a management team at a bank that is feeling competitive pressures: the financial crisis has made international borrowings more expensive and

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    Case Study: Dubai Sports Complex        Project  Sheikh Hamdan Bin Mohammed bin Rashid Sports Complex (Dubai Sports Complex)    Main Contractor  : Saudi Bin Laden     Client  : Dubai Municipality     Products Supplied  Material:     1. Porcelain tiles (10x10)  2. Unicroma Series (60x60)  3. Technocroma Series (60x120)    Estimated tiles quantity     : 12‚000 sq.m. Estimated project value     : $300 million  Completion date  : 2010    Background   Sheikh  Hamdan  Bin  Mohammed  bin  Rashid 

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    CASE STUDY NO.1 Mary Roberts had been with the company three years when she was promoted to manager of the tax department which was part of the controller’s division.Within four months she became a supervisor of ten staff accountants to fill a vacancy.Her superior believed her to be most qualified individual to fill the position. Many senior employees resent her that she so young to fill the position and what made them more upsets was the fact tax managers did not discuss the promotion. QUESTION:

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    REVIEW OF LITERATURE This chapter attempts to review different literatures on customer satisfaction with reference to hotel industry and presents various studies made regarding the issues related with hotel industry and customer satisfaction. Customer – Definitions Paul S. Goldner (2006) 1 defines‚ “…a customer is any organization or individual with which you have done business over the past twelve months”. Grigoroudis‚ E and Siskos‚ Y (2009) 2 provide definition for ‘customer’ upon two approaches:

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