gather like; How satisfied was the customer on his recent car rental from Enterprise? What‚ if anything‚ could Enterprise have done better? Did the customer experience any problems during the rental process? How was the telephone reservation process? How would you rate the car • Handling of paper work • Mechanical condition of the car • Cleanliness of the car interior/exterior? If next time you needed to pick up a rental car‚ how likely are you to call Enterprise?
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Enterprise Rent-A-Car For a business it is very important to find the best location. Making that decision can help you to get more customers and operate efficiently and gaining profit. The largest car rental company in UK and they tried to keep their personal feel of a small business. Managers of branches are given the control and freedom to do what they want to their branches and see to the need for their local area and operate upon it. In that perspective the company set its own values and
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Case Study - Enterprise Rent-A-Car 1. How has Enterprise Rent-A-Car (ERAC) defined its service differently than that of the typical national car rental company? Basically‚ ERAC focuses on customers’ convenience. In order to support their convenience‚ ERAC has established a lot of its branches over the regions‚ which makes the company offer rental service within 15 minutes. In addition‚ it provides customers shuttle service to bring them at their homes‚ offices‚ or repair shops without fee. So‚
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GITAM UNIVERSITY (Estd. U/S 3 of the UGC Act‚ 1956) Accredited by NAAC with ‘A’ Grade Centre for Distance Learning (Approved by Joint Committee of UGC – AICTE- DEC) 3rd Floor‚ Balaji Metro Plaza‚ Dondaparthi Main Road‚ Visakhapatnam-530016 Ph. : 0891-2796499‚2797499‚7799668883‚ E-mail: cdl@gitam.edu ASSIGNMENT BOOKLET Identity No. : __c13mb0480001______________________________ Learner Name : _P.SANTOSH REDDY Programme : ___MBA Group : ___GENERAL Paper
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Q1. a. What Maintenance policies to be pursued by the operations manager to reduce failures and improve productivity? Answer:- Manufacturing & Operations Manager with extensive lean manufacturing implementation experience. Accomplished leader of operational excellence and continuous improvement programs. Long history of orchestrating substantial performance leaps and cost reductions in numerous manufacturing facilities across North America. Business minded decision maker relentlessly focused
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Kids’ Car Seat Inspection Rosendin Electric and Safe Kids Collaborate on San Jose Event to Promote Car Seat Safety for Silicon Valley Children. San Jose‚ CA‚ USA (July 18‚ 2014) -- Rosendin Electric‚ the nation’s largest private electrical contractor and an employee-owned company‚ is sponsoring a free child car seat safety fitting and inspection with Safe Kids (http://www.safekids.org/coalition/safe-kids-california)‚ the global organization dedicated to promoting children’s safety. The car seat
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the large scale adoption of electric cars? With the recent introduction of the electric car into Ireland‚ I am going to outline some of the sustainability issues that will arise from their large scale adoption. The car has already received backing by the government who have recently announced their plans for the induction and eventual change over to electrically powered vehicles. What is an Electric Car? An electric car‚ is a vehicle which like the typical cars seen throughout the world‚ has four
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The Times 100: Business case studies Recruitment and selection at Enterprise Rent-A-Car Teacher: Timmy Norris Author: Johnny Gat Date of submission: 4th of May Introduction Enterprise Rent-A-Car is a car rental company established in St. Louis‚ Missouri in 1957 by Jack C. Taylor. Its original name‚ “Executive Leasing Company”‚ was renamed to “Enterprise” in honor of the U.S.S. Enterprise aircraft carrier‚ which Taylor served on during World War II. In 2009‚ Enterprise
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Enterprise Rent-A-Car‚ referred to as Enterprise‚ is a rental car company established in 1957. They provide car rental services as well as oversees commercial fleet management‚ used car sales‚ and commercial truck rental operations. There will be emphases on the history of the company‚ the mission and values‚ corporate responsibility‚ and the particular position of Sales Management Trainee. Enterprise was established by Jack Taylor‚ who renamed the company to Enterprise from Executive Leasing Company
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Uses of Smart Services Minimize maintenance and repair cost Cost effectiveness User Friendly Time effectiveness Customer and user satisfaction Importance of Building smart products and services It’s not enough for companies to offer valuable services for their products but to provide “smart service” For smart services‚ usage of IT to build “smart products” Smart products can detect approaching failure and alert users Gives the company opportunity to provide maintenance services and enjoy the resulting
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