MANAGE FRONT OFFICE/GUEST SERVICE OPERATIONS 1) Identify at least FOUR areas requiring Standard Operation Procedures. a. Specific Operations : i. Process check-in‚ reservation‚ post charges‚ process check-outs b. Staff conduct and Appearance: i. Procedure for handling misconduct and/or inappropriate appearance c. Safety and Security: i. Fire safety procedures‚ procedures for issuing room keys and handling emergencies d. Service Standards: i. Answering phone calls‚ speed‚ accuracy‚ completeness
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Apa sih opportunity cost? Untuk yang pernah belajar ekonomi pasti kenal baik dengan istilah ini‚ tapi buat yang lain‚ opportunity cost is : "...the cost of something in terms of an opportunity foregone (and the benefits that could be received from that opportunity)‚ or the most valuable foregone alternative." (Dictionary.LaborLawTalk.com) Kalau diterjemahkan adalah suatu biaya dari hilangnya suatu kesempatan dalam menggunakan sumber daya tertentu. Kalau kita melihat waktu sebagai sumber daya
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Opportunity cost Have you ever been in the situation deciding which cloth to buy? Have you ever facing the dilemma of to study or to play? Have you ever consider as a seller and choose to lower the price or raise it? In the field of economics‚ here’s a solution for you. The magic word is “opportunity cost”. Opportunity cost in terms of economy is the highest-value alternative one has to give up to engage in an activity. In other words‚ using the same resources such as money and time‚ the best
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healing‚ serving and education - a substantial contribution to the community of which the Pharmacist is an integral part. The Pharmacy degree provides training in a wide range of interrelated disciplines and therefore offers a variety of career opportunities to graduates. Community Pharmacy involves you in the dispensing of medicines‚ provision of essential clinical services including screening for cholesterol and glucose levels. In hospital pharmacy you are not only involved in dispensing of medicines
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Image Ten [Opportunity Statue] In chapter ten of Habitudes‚ Dr. Tim Elmore talks about how we have to manage our time and manage the opportunities that come our way. We only have “86‚400 seconds each day to use or abuse.” Elmore talked about the statue called Opportunity. He has hair on the front of his face‚ but he is bald in the back. This illustrates how we have to grab the opportunities when they are coming at us because once they pass there is nothing left to grab on to. Elmore mentioned
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MySpace Opportunities Founders’ experience Chris DeWolfe and Tom Anderson were able to recognize the opportunity for MySpace due to their previous experience in the expanding Internet market. They both grasped a firm understanding of the Internet advertising market while working together for almost three years on projects that both failed and succeeded. After working at first for Xdrive‚ an Internet data-storage company that fell victim to the dot-com bubble burst‚ DeWolfe and Anderson learned a
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ASSESSMENT COVER PAGE Name: Student Number: Subject: Introduction to Hospitality‚ Tourism and Events. Code: MGT102 Lecturer: Trish Powers Assignment Name: Research Report Due Date: 2012 Table of Contents 1. 1. Executive Summary The purpose of this report is to identify the fundamental characteristics of the Hospitality‚ Tourism and Event industries‚ their focus on customer service and satisfaction‚ how they converge and how they have relied
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America is one of greatest country in the world because of the endless opportunities that Americans have. The America that I believe in is a country that gives its people the rights of freedom along with other rights. Other rights could be the freedom of speech or the right to bear arms. America also gives people opportunities like jobs and education. America gives endless amounts of rights that make the country so great. For example‚ liberty is one of the greatest rights that America has. This gives
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of Opportunity” written by James Loewen the author argues that most students leave school (preferably high school) with no understanding of social inequality‚ mainly due to their assigned textbooks. When they are told by their teachers that America has a great deal of social inequality that continues to this day‚ the student’s reactions are never positive and almost always defensive. “The students blame the poor for not being successful. They have no understanding of the ways that opportunity is
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Equal Opportunities Policy I will make sure that I actively promote equality of opportunity and anti-discriminatory practices for all children. I will make sure that I treat all children with equal concern and respect. Procedure I recognise and welcome all legislation and existing codes of practice produced by appropriate commissions‚ for example the Equality and Human Rights Commission. I value and respect the different racial origins‚ religions‚ cultures and languages in a multi-ethnic
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