Transforming the Bank to place customers at the centre of everything we do Jason Millett General Manager‚ P&O Strategy & Execution Westpac Banking Corporation May 2010 24 May 2010 Addressing customer needs is about ‘getting the basics right’ Typical Customer Service Needs • Reliable delivery of products and services • Consistent experience across channels and platforms • Easy and simple to do business with • Single and insightful view of information • Flexible and responsive to requests
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fast and slow reserve margin at each hour of the planning period is analysed. Thermal plant is the dominator of power generation thus‚ a large-scale hydro system is supplemented‚ also wind power is introduced into the system where possible forced outage will then take into account. Methods concerning wind power impact is being taken note and it successfully estimating
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A PROJECT REPORT ON | CHALLENGES‚ SURVIVING STRENGTH AND RECOMMENDATION ON THE WAY FORWARD A Case Study Of JUBAILI BROS. ENGINEERING LIMITED AND HER SISTER COMPANIES By OYEWOLE‚ EZEKIEL OLUWASOGO IN PARTIAL FULFILLMENT OF ASSOCIATE MEMBERSHIP IN BUSINESS ADVISORY INSTITUTE OF BUSINESS ADVISER IBA
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Term Paper: Website Migration Project Strayer University CIS 210 (Systems Analysis Development) 16 June 2014 Discuss what it will take to build a web architecture‚ move an existing website with minimal downtime‚ and provide a disaster recovery solution to ensure the site is always available. A new independent company has recently purchased Tony’s Chips and the new leadership has decided to move the website to an internally hosted site instead of the current external hosted site. The new
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QSK60 engines‚ one 2 MW DQKC generator set‚ powered by a QSK60 engine and PowerCommand® Digital Master Control MC200 from Cummins Power Generation Purpose: To provide backup for the grid power supply to the food-processing plant in the event of power outages‚ especially during the rainy season and also during maintenance operations Primary choice factors: Product quality and reliability‚ air quality in compliance with emission standards‚ with good after-sale service Philippines’ largest fast-food chain
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JetBlue and WestJet: A Tale of Two IS Projects How important is the reservation system at airlines such as West Jet and JetBlue. How does it impact operational activities and decision making? Over the past years‚ it seems customers have heavily relied on airline reservation systems to book their tickets‚ reserve seats‚ pay for the tickets‚ and check-in-online. This has been very convenient for customers to plan their trips. These systems have also allowed the airlines to manage their whole flight
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Lab 7 1- The overall objective of the BIA is to identify the impact of outages. More specifically‚ the goal is to identify the critical functions that can affect the organization. After these you can identify the critical resources that support these functions. Each resource has a MAO and impact if it fails. The ultimate goal is to identify the recovery requirements. An indirect objective of the BIA is to justify funding. 2- The first step towards creating a serious BCP is to identify the potential
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McGraw-Hill Higher Education and Blackboard Strategic Plan Partnership TM 583 – Section C Professor Edmead 11/20/11 Section 1 – Strategy TCO F – Given an organizational and industry context‚ identify and suggest a deployment strategy that will facilitate the success of a technologically-driven organization. The McGraw-Hill Companies deployment strategy is providing individuals vital knowledge to enable them to reach their full potential throughout their lives. Also
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Global Team: Greg James at Sun Microsystems‚ Inc. When one of Sun Microsystems (a multinational technology company) accounts HS Holdings‚ had a system outage‚ HS Holdings did not get Greg James’s team’s (the team was charge of HS holding’s technology support) response in two hours. Since HS Holdings is a banking company‚ two hours of system outage meant significant damage to the company‚ not mentioning the large amount of furious customers. So HS Holdings brought the case to Sun Microsystems higher
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In the story “The Machine Stops” there were many fantastic happenings that in the time it was written in 1906 people never gave it any merit of it possibly happening. Although‚ it is a story of fiction written in the past it seems to foreshadow what is very possibly an outcome for the United States of today. For example‚ in the story everyone has become distant and although they have the means to travel and have a face to face encounter with other people they would rather sit in the rooms with little
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