INSTITUTE OF ACCOUNTANCY ARUSHA IN COLLABORATION WITH COVENTRY UNIVERSITY (UK) ASSIGNMENT 2: KENYA AIRWAYS CASE STUDY MODULE NAME: ORGANIZATION BEHOVIOUR AND HUMAN RESOURCE MANAGEMENT MODULE CODE: LECTURERS: DUE DATE: ARUM62EKM DR ANTHONY OLOMOLAIYE & MS HELLEN MESHACK 8th JANUARY 2011 1 Coursework cover sheet – be sure to keep a copy of all work submitted Submit via the coursework at Room No. 20 Administration Building Section A - To be completed by the student – PLEASE PRINT CLEARLY
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to the Reputation of Malaysia Airlines (MAS)” Student Name: Widi Prayudi Student ID: UP2005 Assessment Due Date: Tuesday‚ 8 April 2014 Lecturer: Mr. Sandhy Patrick The Implication of Accident to the Reputation of Malaysia Airlines (MAS) Research Proposal Proposed Research Topic: “What is the implication of accident to the reputation of Malaysia Airlines (MAS)?” Purposes: In general
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Proposal to avoid managerial derailment and failure Southwest Airlines strict adherence to its mission to provide the highest quality of customer service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company spirit is a key factor to the company’s success (About Southwest Airlines Co‚ 2013). The airlines ability to commit to employees to provide them with a stable work environment that ensures equal opportunity for learning and personal growth. Southwest prides itself on
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Scandinavian Airlines: The Green Engine Decision Scandinavian Airlines serves 32 million people and is the largest airline in Scandinavia. It has been a first-mover in many areas and has built a positive reputation for corporate responsibility. Having decided to update its fleet with 55 Boeing 737s‚ SAS now has to decide whether to purchase DAC green engines. Arguments for and against purchasing the green engine – Director of Aircraft & Engine analysis Having spent almost five years on
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The company I chose to research is Southwest airlines. It has been one of the most successful airlines in the US‚ and with very high customer service ratings. This is very impressive to attain by such a small company in a very tough industry. Southwest is able to achieve such levels by having a clear mission of providing low-fare travel using a point-to-point system and not having a hub-based system. The company operates in relatively shorter routes and only maintains one plane type‚ its famous Boing
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Case 3-1: Southwest Airlines Corporation What is Southwest’s strategy? What is the bases on which Southwest builds its competitive advantage? Cost cutting SWAC uses a low-cost strategy. They had the lowest operating-cost structure in the domestic airline industry. Employee satisfaction Together with this strategy‚ they want to achieve customer satisfaction by employee satisfaction. They are famous for their customer and employee relationship. SWAC has been recognized by multiple organizations
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Crisis of Kingfisher Airlines (Competitive SWOT Analysis‚ PEST and Porter Modle application) [pic] Table of Contents I. Crisis of Kingfisher Airlines – Abstract . . . . . . . . . . . . . . Page 3 II. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 5 III. Competitive Advantage for Apple Inc. . . . . . . . . . . . . . . Page 5 IV. PC industry over view . . . . . . . . . . . . . . . . . . . . . . . . . Page 7
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Southwest Airlines Resources Tangible Resources Financial Resources - Southwest has always managed its cash well . In the financial year 2001 ‚ the airline had generated 64 ‚446 ‚773with an operating income of 821 ‚659 and a credit value very good Physical Resources - In all the cities it operates instead of having agents or computerized booking system Southwest has its reservation centre and vending machines at the airports . Previously Southwest only operated in cities near Texas ‚ but started
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The Airline Industry: Facing The Challenges Of The 21st Century Peter W Jones Volume 1 ECONOMIC DEVELOPMENT INSTITUTE Information Booklet Series III October 2004 GLOBAL THINKING RESEARCH & DEVELOPMENT 2 TABLE OF CONTENTS INTRODUCTION.....................................................................................................................3 AIR JAMAICA AND GOVERNMENT SPENDING..............................................................4 SOCIAL AND LABOUR CONSEQUENCES
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examines the Human Resource Management system at American Airlines and its role in the airline’s past and continued success. The case takes us through a time line from 1980 to 1992 of the company; of how the growth of the company was followed by changes in the strategy‚ changes in the HR policies at different time and finally their effect and impact on the employees and the company as whole. Events 1. 1978: Deregulations of the airline industry. 2. 1980: AA’s growth plans called for ore planes
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