Unit 211 – Provide Reception Services 211.1 Understand the purpose of reception services in a business environment Assessment Criteria 1.1. Explain the purpose of the receptionist role as the first point of contact between the public / client and an organisation A. The receptionist is who the customer meets/speaks to first therefor needs to give a good impression of the company‚ they need to appear very professional. This can be portrayed in many different ways including personal appearance and
Premium UCI race classifications Tour de Georgia Receptionist
Ellison’s Personality and Leadership Traits Even though Ellison is not well liked amongst the technology programming industry‚ it is hard to deny his effectiveness in success. Ellison is narcissistic and is as egotistical as they come‚ however every person that has worked for him at one time or another under Oracle have gone on to have extremely wealthy‚ successful careers. Ellison is what we would call a manager not a leader. But if you had to classify him as a leader of some sort‚ it would
Premium Management Leadership Steve Jobs
The Front desk Aretha Dumuje Professor Faith Bradley Lodging Operations Management HTM 280 June 2‚ 2013 The front office department is the most visible department in a hotel. The focal point of activity within the front office is the reception desk. The reception desk is usually the place at which the guests form their first impressions of the hotel. It is also the communication center for the hotel’s operation (Baker‚ S‚ Huyton‚ J and Bradley‚ P‚ 2000‚ p. 22).
Premium Hotel Receptionist Hotels
Write a memo to the head of an organization you know well (please identify the organization!) suggesting how that organization could integrate some of Doug Hall’s ideas about creativity into his or her organization (assume that this person has read the Inc. article). Of course‚ you should consider and address the major barriers this person may have with these ideas. As always‚ but especially now‚ be creative! Dear Meg Whitman‚ are you ready to recycle the clunky‚ outdated HP laptop that awaited
Premium Hewlett-Packard Creativity Inkjet printer
Chapter One Introduction To provide the reader with useful background information‚ I start this report with geographical location‚ some information on the region where Sophia Country Club is situated. After that‚ an introduction of the hotel includes its brief history‚ owners‚ number of staff members‚ room facilities and restaurant environment. Furthermore‚ I make a brief statement of the job roles that I have when doing this internship. Moreover‚ I will elaborate on what I have learnt
Premium Receptionist Hotel Hotels
RECEPTIONIST ROLE/POSITIVE IMAGE What Emergency procedures are carried at the reception? A building’s reception desk is the information hub to all of its operations. It is not only a place to check in for your appointment‚ but can become vital in an emergency. During an emergency‚ the receptionist receives pertinent information about the situation‚ and then disseminates that information to its proper recipient‚ bringing about a swift and proper conclusion to the incident. Immediately open
Premium Receptionist
Reception Manual Contents Introduction 3 Best Practice 4 Physical Environment 7 Functions of receptionist 9 Safety and Health 11 Conclusion 13 Appendices 14 Introduction This assignment is intended to look at the role of a receptionist and the reception area in Waterford College of Further education. I will be reviewing the general practice of a receptionist‚ the physical environment of the reception area‚ the role a receptionist plays within the college and health and safety
Premium Vermiform appendix Receptionist Occupational safety and health
Going Home Again Driving past the large rectangular sign proclaiming Welcome to Shea Town‚ Home of the Wolverines‚ Population 9‚325‚ my heart-inured to most everything-bumped in my chest. I began to sweat‚ despite the early-November chill that penetrated my shirt and sweater I was wearing. I could not believe how many different emotions where going through me. Going home again after 15 years was not going to be as easy as I had thought. In just one glimpse‚ all my emotions where pulsing through
Premium Receptionist
The word is feared‚ but alway inevitable. Death touches each and everyone of us in some way‚ everyday. Maybe you hear something on the Chicago news‚ or even reading in the newspaper. Death is always present. Death touched my family about eight years ago. I still look back and try to remember. Even though my thoughts on the time are blurry on that day; I learned morals that shaped me to be the person that I am today. I wake up to the nagging and shrieking voice of my mother’s morning wake up call
Premium English-language films Family Room
CU698 Provide Reception Services 1.1 There are many purposes to a receptionist role especially being the first point of call between the company and the client/supplier. Being the first point of call is an important role because it helps the whole company. When a customer/supplier comes in a receptionist can get the correct member of staff for the person. Also it ensures that somebody knows who is in the building and has got them to sign in so the company had a record and it’s easier for people
Premium Office Security Receptionist