"Carnival cruise line case crm implementation" Essays and Research Papers

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    need to send them to u Company Background Combining the best of Walt Disney World with brand new cruise ships‚ the Disney cruise line creates a combination of the romance of yesteryear with all the comforts of today. Launched in July 1998‚ the Disney Cruise Line has managed to sustain and create that ’magical experience’ that Walt Disney customers have grown to expect and wish for. The Disney Cruise Line currently consists of two vessels‚ the Disney Magic‚ and the Disney Wonder that sail throughout

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    New York Stock Exchange. COMPANY PROFILE Customer Relationship Management (CRM) software allows companies to manage their contact with their customers. It is critical for every industry to have a wealth of information about each customer’s preferences. CRM allows companies to integrate customer information with marketing promotions that results in higher profitability for the company. For the gaming industry‚ CRM software has allowed them to manage

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    Norwegian Cruise Line Holdings Ltd. Company analysis Exam report in Introduction to Management Studies Bsc SeM Group 3 XB A Rikke Michelle Maibirk – 200792-2070 Josefine Elizabeth Bergenstof Laub – 310893-2200 Supervisor: Kasper Teilmann October 10th‚ 2014 Copenhagen Business School‚ 2014 The report consist of 36.298 characters on 16 pages Index 1. Introduction 3 1.1. Report structure 3 1.2. Delimitations 3 1.3. Empirical sources 3 2. Foundation of NCLH 4

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    The history of the Carnival Corporation begins in 1972‚ when Ted Arison set up Carnival Cruise Lines as a subsidiary of the American International Travel Service. The first ship ran aground‚ but Arison remained steadfast in achieving his vision of a cruise line offering affordable vacation packages to middle-income consumers. By 1977‚ Carnival had three ships‚ and ten years later‚ as the industry leader‚ the company went public. In the early 1990s‚ Carnival began to diversify into land-based entertainment

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    Introduction Carnival Corporation as the largest cruise line in the world is being a leader and innovator in the cruise line industry. Many of the onboard activities and services were introduced to strengthen the competencies between competitors. The challenges of the Carnival were being overcome by the management with creative and innovative strategies. As a corporate entity‚ Carnival did not refuse to withdraw money to settle the ocean pollution charged by public. The expansions of cruise line market

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    Hilton Case Crm

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    HILTON HOTELS CASE Business Context/Key Business Drivers Hilton Hotels is one the biggest lodging company worldwide and has been recently acquired by Blackstone Group. In 2007 Hilton’s portfolio characteristics are: • close to 3‚000 hotels between all its brands; • Properties can be: a) directly owned; b) managed; c) franchised. The latter is the most common solution; • covers almost the possible spectrum of lodging. The IT function is considered part of the core business and the

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    Health Cruises Case

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    Health Cruises‚ Inc. Health Cruises‚ Inc. packages cruises to Caribbean islands such as Martinique and the Bahamas. Like conventional cruises‚ the packages are designed to be fun. But the cruise is structured to help participants become healthier by breaking old habits‚ such as smoking and overeating. The Miami-based firm was conceived by Susan Isom‚ 30‚ a self-styled innovator and entrepreneur. Prior to this venture‚ she had spent several years in North Carolina promoting a behavior-modification

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    03/15/2010 Carnival Corporation-2007 Carnival Corporation is the largest cruise and most profitable cruise ship operator in the world. Carnival is headquartered in Miami‚ Florida and London England and employs 80‚000 employees. “Carnival operates a fleet of 95 ships‚ with another 11 ships scheduled for delivery between 2010 and 2012 (Carnival Corporation‚ 2010).” Carnival cruises to Alaska‚ the Caribbean‚ Panama‚ South America‚ Mediterranean‚ New England‚ Bermuda‚ South Pacific‚ and the Bahamas

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    Cruise

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    Administration North American Cruise Statistical Snapshot‚ 2011 Office of Policy and Plans For additional information about the Office of Policy and Plans and its products and services‚ contact: Information Service Phone: 202-366-2278 Fax: 202-366-7403 Email: data.marad@dot.gov Mail: Office of Policy and Plans Maritime Administration U.S. Department of Transportation 1200 New Jersey Ave. S.E. Washington‚ D.C. 20590 March 2012 eee North American Cruise Statistical Snapshot

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    Health Cruises Case

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    Health Cruises Case Read the Health Cruises Case and submit answers to the following questions. 1.    What is the minimum number of passengers Health Cruises must sign up by November 20th to break even?  [show your calculations] Considering that an average ticket price is $1500 and the cost per passenger is $200‚ each sold ticket generates $1‚300 of the positive cash flow. Since $295‚000 of the initial capital had been spent by November 14th‚ the following minimum number of passengers must

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