"Carnival cruises crm case study" Essays and Research Papers

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    Cruise Shipping in Jamaica According to Greekwise.com (N/A)‚ a cruise ship is a passenger ship used for vacations or pleasure trips‚ they are usually very large and are able to accommodate hundreds to thousands of people. This all depends on the size of the ship. These ships generally make round-trips‚ returning to their first port of departure after a certain number of days at sea. Cruise ships make stops at various ports‚ where passengers are allowed to leave the ships and explore as they wish

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    Carnival Corporation began their operations in 1972 when Ted Arison purchased an aging ship and converted it into the first vessel for their cruise line. Since then‚ Carnival Corporation has grown into the world’s largest cruise line with Ted Arison’s son Mickey Arison taking over as CEO of the Corporation. Carnival has cruise brands that offer a broad range of travel from contemporary to luxury to fit everyone’s budget. Carnival currently has six cruise brands. Those include Carnival Cruises (family

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    COMPETITION Carnival Corporation is part of different industries and sectors: on one hand we have the cruise industry‚ which is the fastest growing segment of the travel industry. Carnival is the largest cruise operator in the world‚ so it’s the most important player of the cruise industry. On the other hand the company is also part of a bigger sector: Hotels‚ Resorts and Cruise Lines‚ in which the competition list grows‚ having hotels and motels and the largest segment with 92.4% share of the

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    coke crm

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    Customer Relationship management Coca Cola is the world’s largest beverage company. They sell their products in more than 200 countries and more than one billion of their products are consumed daily. Keeping finance and logistics is an important task. Coca Cola started using a system called the traditional system‚ which has proved very effective. This system was generating high value and was not user friendly. All financial plans manually entered and is used to enter again to update the information

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    Sap Crm

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    Finance and Risk Management 180+ Transactional Banking 200+ mBanking‚ eBanking and mPayments © 2011 SAP AG. All rights reserved. Confidential 2 SAP in BFSI in South Asia General Ledger‚ Financial Consolidation‚ Procurement Mobility CRM‚ Business Analytics Human Capital Management Corporate Connectivity Business Analytics Treasury (Asset Management) © 2011 SAP AG. All rights reserved. Confidential 3 Notable Analysts recognize SAP Solutions in Banking FORRESTER

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    Cruises: the Ugly Truth

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    Cruises: The Ugly Truth When most people think of taking a cruise‚ they imagine visiting exotic places‚ lounging by the pool or beach and sipping on exotic drinks. Add to this the promise of all you can eat gourmet food and days of pampering and you have what sounds like the vacation of a lifetime. This is for good reason. The cruise industry spends millions of dollars a year in advertising to ensure that this fantasy image fills the minds of not only potential cruisers but also veteran

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    Crm recommendation

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    which need to strengthen no matter how good is it. There is some recommendation we would like to give Maybank. Currently‚ Maybank has go through many CRM project to increase customer retention beside attract more new customer. Based on that‚ we would like to recommend Maybank should build a higher customer service performance staff culture before the CRM project implemented. This culture can be build through strengthen the objectives of Maybank which is “humanizing financing service across Asia”. The

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    E-CRM

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    methods‚ strategies‚ software and other web-based capabilities can be used by an organization to improve its customers’ knowledge in term of products and services provided. It is called Electronic Customer Relationships Management (Chaffey‚ 2009). E-CRM can also improve its product value-added provided to their customers as it can satisfy customers’ sophisticated demand by capturing‚ integrating and distributing data gained by that organization at its Website (Shan and Jea‚ 2003). Because of e-CRM’s

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    Spree Cruise Line

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    Communication Case Study – Spree Cruise Lines Executive Summary: Determining the course of action with damage to port‚ prop‚ and passenger moral. There are three key issues that Spree Cruise Lines are being faced with. One‚ they were accused of damage to the port that they went out of on (DATE). The problem here is that the engine and prop may have not been properly fixed or maintained from the last voyage. The second issue is the actual damage to the 2nd prop and what that will do to the cruise ship

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    Cruise Line

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    Opportunities in Hospitality Industry Cruise Line Hotel Director - The Hotel Director oversees the whole Hotel Operations including the Guest Services department‚ the Food and Beverage department‚ the Housekeeping department‚ and the Entertainment department. Marketing and Revenue Manager - Oversees all the revenues onboard the ship and helps implement strategies to increase onboard sales within various departments. Candidate works closely with the Hotel Director and Cruise Director as well as the Training

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