MANAGING SERVICE QUALITY (Application in Carrefour Retail Store) Individual Assignment of Operation Management by : Yessy Saputra MMR 39 – 151091013 PRASETIYA MULYA BUSINESS SCHOOL MAGISTER MANAGEMENT REGULAR PROGRAM JAKARTA 2010 Dalam industri jasa‚ salah satu faktor penting yang perlu diperhatikan oleh perusahaan adalah kualitas jasa. Karena jasa merupakan sesuatu yang tidak berwujud‚ maka evaluasi akan jasa menjadi suatu hal yang sulit dilakukan. Namun‚ kita tidak boleh mengabaikan hal ini
Premium
Hamlet Leadrship Essay Hamlet is an indecisive leader‚ who lacks focus and the ability to delegate effectively. His inability to act showcases the numerous flaws in his character exposing him as a poor leader and an ineffective strategist. His main character flaw is his indecisiveness. Throughout the play he chooses to procrastinate instead of making firm decisions. This is first illustrated when he sees his father ’s ghost in the opening Act. Following his conversation with the ghost
Premium Leadership General Electric Management
exposed to excessive financial risks in particular foreign currency risk since the borrowings were mostly denominated in foreign currencies. This high borrowing had resulted in an unstable credit ratings made by domestic and international rating agencies which might affect the perception of local and foreign investors as well as the financial institutions towards the company. In addition‚ single customer limit was also one of the reasons why TNB had to commit foreign currencies borrowing. Other main constraints
Premium Electricity generation Malaysia Cash flow
Executive Summary This paper discusses the strategic marketing of Sa Sa International Holdings Limited‚ a leading beauty retail and service group in Asia by analyzing its competitive advantages‚ marketing strategies‚ industry environment‚ major challenges and followed by some problem solvers. Sa Sa has four major competitive advantages. First‚ she can offer competitive prices for her long-term relationship with suppliers. Besides‚ excellent service with number of recognized winning awards accounts
Premium Marketing Customer relationship management
Logistic Regression Using SAS For this handout we will examine a dataset that is part of the data collected from “A study of preventive lifestyles and women’s health” conducted by a group of students in School of Public Health‚ at the University of Michigan during the1997 winter term. There are 370 women in this study aged 40 to 91 years. Description of variables: Variable Name Description Column Location IDNUM Identification number 1-4 STOPMENS 1= Yes‚ 2=
Premium Variable
porter The power of competitors : Carrefour undergoes a competion pressure because of the presence of giant of rtailed companies. Indeed‚ regarding intrenational companies Auchan holded 12% of market shares in 2012‚ followed by Walmart with 11‚2% and Carrefour with 8‚1%. The‚ the local distributors like Shangai Bailin dominate the Chinese market. Indirect competitors : hard discount supermarket such as DIA. Before this brand belonged to Carrefour but since 2012‚ Dia is a independent brand
Premium Hypermarket Economics Wal-Mart
A Project report On Currency futures market in India Undertaken At Anagram capital In Partial Fulfillment of the Project Study in Masters of Business Administration Programme of Gujarat Technological University Submitted by: Submitted to: Milan Adodariya [09001] Dr. Sneha Shukla Khima Goraniya [09024] Batch: 09-11 N. R. Institute of business management
Premium Foreign exchange market
PABASA SA NUTRITION: Its effectiveness on the knowledge‚ attitudes and practices as acquired by mothers of selected Barangays in Hindang Leyte. INTRODUCTION: Nutrition is recognized as a basic human right‚ vital to the survival‚ growth and development of children according to the United Nations Children’s Fund (UNICEF). And proper nutrition is a key to having a happy‚ healthy life‚ but despite this pronouncement‚ millions of people around the world suffer from malnutrition and continues to
Premium Nutrition
Currency Conversion Pseudocode Main Module { Declare ExchangeRate as real; Declare VariableCurrency as String; Declare UnitedStatesValue as real; Declare AmountVariable as real; Call Input DataModule; EndMainModule; InputDataModule; Write "Welcome to International Currency Conversion"; Write "Please choose Currency Type" Write "International Currency Types:" Display "1. Japanese Yen."; Display "2. French Francs."; Display "3. Mexican Peso."; Display "4. Quit." Write "Enter Amount
Premium United States dollar Currency
of a price of goods or products. This term is specially used as revaluation of a currency‚ where it means a rise of currency to the relation with a foreign currency in a fixed exchange rate. In floating exchange rate correct term would be appreciation. Altering the face value of a currency without changing its foreign exchange rate is a redenomination‚ not a revaluation. In general terms‚ revaluation of a currency is a calculated adjustment to a country’s official exchange rate relative to a chosen
Premium Foreign exchange market Currency United States dollar