Eugene Williams Advanced Business Logistics‚ TLMT 441 Case Study 8-1 Telco Corporation May 25‚ 2012 Telco Corporation Customer Relationship Management allows businesses to leverage information from their databases to achieve customer retention and to cross sell new products and services to existing customers. In the case study regarding Telco Corporation‚ the company will need to implement a customer relationship management program to better their relationships with their customers‚ retain
Premium Customer relationship management Customer service Marketing
A successful story of JOLLIBEE Jollibee is a fast-food restaurant chain based in Philippines. Where by the founder is Tony Tan CakTiong. Something to share with of the successful story of JOLLIBEE! Tony Tan Caktiong’s Jollibee has been one of the most admired‚ most copied‚ most innovative and most professionally-run company here in the Philippines. It has been the number one fastfood chain overtaking giants such as Mc Donalds and Kentucky Fried Chicken or KFC. How did a local jolly red bee
Premium Fast food Hamburger Philippines
far too saturated; they had to change their growth strategy. For that reason‚ they started its global expansion by entering Spanish natural export exit: Portugal. Shortly after‚ Inditex started its outer expansion in France‚ the US and the rest of the world. But let’s focus on which entry strategies Inditex had to pursue to become global. Inditex choose a localization strategy which meant: 1) increasing profitability by customizing their outlets providing a good match to tastes and preferences
Premium Inditex Economics
The Original Store Expansion Strategy: In 1992 and 1993 Starbucks developed a three-year geographic expansion strategy that targeted areas with favorable demographic profiles‚ that could be serviced and supported by the company’s operations infrastructure. A large city was selected to serve as a focal point for each targeted region. Starbucks professional teams were strategically positioned at these focal points to supervise opening of another 20 stores in each city in the first two years. Following
Premium Saudi Arabia Middle East United Arab Emirates
Case Analysis #1: Will GM’s Strategic Plan Lead to Future Success? Ivy Tech Community College Business 105-00F In an ever changing world‚ where a business can appear one day and are gone the next‚ General Motors has adopted a strategy to avoid this catastrophe. Knowing if they wanted to stay in the game‚ they would have to make a few sacrifices and changes for the better future of the company. 1) Which of the four basic strategy types were used by GM? Explain your rational
Premium Management General Motors Mobile phone
Bcor 120: Principles of management Safa Manai Group 8 Case application 1: Goodwill Industries International 1/ Goodwill industries international is a non-profit organization that uses surplus revenues to achieve its goals through planning to obtain more donations‚ organizing by preparing plans and deciding how and when to use them‚ leading by motivating employees and encouraging them to work hard and controlling by monitoring the progress of the organization‚ making corrections and being responsive
Premium Management
Trident University International Module 1 Case 1 Topic: THE COMPARISON OF THE ORGANIZATIONAL SOCIAL AND TECHNICAL SYSTEM IN PAINTER ’S CASE STUDY AND ITS OBJECTIVE PRINCIPLES: Can applying a socio-technical perspective improve the odds of success? Student Name: Franklin Nnaemeka Okoye Course Code: ITM 524 Course Name: Foundations of Information Technology Management Lecturer: Dr. Rebecca Hudson Date: June 21‚ 2015 INTRODUCTION A socio-technical system (STS) is a social system
Premium Technology Knowledge management Management
integration and quick-response are also keys to Zara’s business model. Zara started to expand internationally in late 1980’s. The first Zara store outside Spain was opened in Portugal in 1988. Then they entered New York in 1989 and in Paris in 1990. The expansion of Zara stores keeps growing‚ and until now‚ it presents in seventy three countries‚ with 1‚341 stores in prime locations of major cities. Business environment The apparel market is a consumer-driven industry‚ and globalization and new technologies
Premium Management Strategic management Marketing
become the first of many Jollibee chains around the world. Caktiong with his wife Grace‚ at the suggestions of their patrons‚ diligently took a hands on approach to add variety and improve the taste in their menu (Martin‚ 2013). Eventually‚ Jollibee’s distinctly Filipino menu and customer/family friendly atmosphere made it extremely popular with the domestic market (Bartlett & Beamish‚ 2011‚ p. 34). Within a year of its transition into the fast food industry‚ Jollibee had already opened 5 stores
Premium Philippines Fast food Fast food restaurant
Case Study #1: Wal-Mart’s Foreign Expansion 1. Do you think Wal-Mart could translate its merchandising strategy wholesale to another country and succeed? If not‚ why not? I don’t think Wal-Mart could translate its merchandising strategy wholesale directly to another country and succeed. Because different countries have different cultures and backgrounds‚ in order to succeed in another country‚ it needs to adapt to these differences and find a way that best fits in the local market. Apparently
Premium Mexico United States Commerce