GTZ READER: Knowledge Management and Knowledge Systems for Rural Development Knowledge Management and Knowledge Systems for Rural Development By: C. G. Hess‚ Consultant‚ mail@carmen-hess.de; May 2006 In: READER: GTZ Knowledge Management. GTZ Sector Project Knowledge Systems in Rural Development‚ www.gtz.de/agriservice Introduction Knowledge Management Knowledge Management (KM) is a relatively novel management concept. It has been pushed by the rapid developments of Information and Communication
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Knowledge management systems: strategic asset or not? Abstract In the knowledge based economy today‚ it is important for organisations to rapidly collect and share knowledge with globally dispersed locations. KMS is collection of technical artefacts designed to help organisations to achieve such goal. The purpose of this essay is to evaluated whether KMS are strategic asset from resource based view. The outcome of the finding determines whether KMS can be leveraged to facilitate knowledge dissemination
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What Is Knowledge Management? Knowledge Management is one of the hottest topics today in both the industry world and information research world. In our daily life‚ we deal with huge amount of data and information. Data and information is not knowledge until we know how to dig the value out of of it. This is the reason we need knowledge management. Unfortunately‚ there’s no universal definition of knowledge management‚ just as there’s no agreement as to what constitutes knowledge in the first place
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Knowledge Management "Knowledge management is the set of practices aimed at discovering and harnessing an organization ’s intellectual resources. It ’s about finding‚ unlocking‚ sharing‚ and altogether capitalizing on the most precious resources of an organization: people ’s expertise‚ skills‚ wisdom‚ and relationships. Knowledge managers find these human assets‚ help people collaborate and learn‚ help people generate new ideas‚ and harness those ideas into successful innovations" (Bateman
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* Knowledge Retention Strategies in Industries * A brief introduction Knowledge management is the systematic process of finding‚ selecting‚ organizing‚ distilling and presenting information. Tacit knowledge is the knowledge we each carry in our heads about how to do things‚ who to call and the lessons learned through experience. Making it explicit is recording in some media that allows another person to use it. The media can be a complex computer database or a piece of paper tacked
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Introduction The business world at large has embraced the old adage that says knowledge is power‚ and this is reflected in the way organisations now view knowledge. Knowledge has become one of the key resources organisations utilise in their business strategies hence the need to manage it. The field of Knowledge Management is considered fairly new and it has generated a lot of interest within the business circles with individual companies investing a lot of resources in its development and establishment
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KNOWLEDGE MANAGEMENT SYSTEM KNOWLEDGE: Knowledge is a familiarity with someone or something‚ which can include facts‚ information‚descriptions‚or skills acquired through experience or education. It can refer to the theoretical or practical understanding of a subject. It can be implicit (as with practical skill or expertise) or explicit (as with the theoretical understanding of a subject); it can be more or less formal or systematic. In philosophy‚ the study of knowledge is called epistemology;
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1 What is KM? KM involves people‚ technology and processes in overlapping parts‚ and at a minimum includes these parts: Using accessible knowledge from outside sources Embedding and storing knowledge in business processes‚ products and services Representing knowledge in databases and documents Promoting knowledge growth through the organization’s culture and incentives Transferring and sharing knowledge throughout the organization Assessing the value of knowledge assets and impact on a regular
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Aleksander Zgrzywa Politechnika Wrocławska‚ Faculty of Computer Science and Management‚ Institute of Informatics‚ Wybrzeże Wyspiańskiego 27‚ 50370 Wrocław‚ Poland {adam.czyszczon‚aleksander.zgrzywa}@pwr.wroc.pl http://www.zsi.ii.pwr.wroc.pl Abstract. This paper attempts to address the problem of the automatic customer segmentation by processing data collected in Social Customer Relationship Management (Social CRM) systems using Kohonen networks. Presented segmentation approach comprises classic
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San Francisco Public Utilities Commission Preserves Expertise with Better Knowledge Management CASE STUDY A major challenge facing many companies and organizations is the imminent retirement of baby boomers. For certain organizations‚ this challenge is more daunting than usual‚ not only because of a larger spike in employee retirements‚ but also because of the business process change that must accompany significant shifts in any workforce. The San Francisco Public Utilities Commission (SFPUC)
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