1. Is this a customer service problem? Why or why not? a. Why is this a customer service problem? It is a customer service problem because ultimately it is reflecting poorly upon the company and providing customers with poor and inadequate customer service. The distributors are lying to customers to inflate sales. The distributors are not rendering adequate customer service all of which whether direct or indirect is associated poorly in the customer’s reflection and association with Handy
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Custom Fabricators‚ Inc. Case Study With the constant change in demand‚ businesses must consistently review various strategies‚ customer needs and core competencies to determine all are in align with the company purpose and mission. Manufacturing companies are endeavoring to be order winners in the various markets today. They must differentiate between the competition and core competencies in a very challenging economy. Custom Fabricators‚ Inc has been the primary manufacturing company for Orleans
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The Merger of Suncor Energy Inc & Petro Canada Date: November 23‚ 2010 Deal Summary Event | Merger | Bidder | Suncor Energy Inc | Target | Petro-Canada | Announcement Date | March 23‚ 2009 | Effective Date | August 1‚ 2009 | Type | Stock Exchange | Exchange ratio | 1.28 | Stock Price | Petro Canada- C$29.67 and Suncor- C$30.74 (as of March 20‚ 2009) | Premium Paid | 28% (Based on stock price at March 20‚ 2009) | Total Offer | C$18.43 billion | Table of
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ELEKTRA PRODUCTS‚ INC. CASE ANALYSIS REPORT I. BACKGROUND: As to the Company: Elektra Products‚ Inc. is an 80 year old company‚ publicly held and had once been a leading manufacturer and retailer of electrical products and supplies. Challenges that have to be addressed: In recent years‚ the company experienced a host of problems as follows: declining market share due to increased foreign and domestic competition; new product ideas were few and far between; departments such as manufacturing and
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As a newly appointed CEO of Minnesota Micromotors‚ Inc.‚ I am responsible for designing the company’s marketing strategy‚ “This includes determining all aspects of the company’s go-to-market approach and associated elements of product policy‚ including pricing and market positioning of the company’s orthopedic motor line. ”(Harvard Business Publishing‚ 2014). MM is a member of a mature‚ saturated and highly competitive Orthopedic Motor market‚ such that every decision needs to be deliberate and appropriate
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Polar Sports‚ Inc. Fall 2014 BA 615 Polar Sports Question 1 1. Which factors should Mr. Weir consider in deciding whether to adopt level production? Mr. Weir must analyze both business and financial risks of adopting level production. As a for profit firm‚ the first thing that Mr. Weir should consider is whether level production will increase net income and provide more value for the shareholders. The pro forma statements show that Polar Sports will be more profitable. Polar Sports will make $406
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Management Control Homework 2 Azizi Nabil Le 10/01/2014 Houston Fearless 76 Inc 1. Why are Houston Fearless 76‚ Inc. (HF76) managers unhappy with the company’s existing sales incentive plan? Are weaknesses in this plan a major cause of the company’s performance problems? We see on the text that the CEO is unhappy about some problems in the company. We see in the text in the first page that the CEO isn’t happy about the sale ‚ we see that the company need revenue
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Custom Molds‚ Inc. Summary: Custom Molds is a design & fabricator of precision molds and molds part for the electronic industry. The company has to face an environmental change when the electronic industry began to have partnership with parts suppliers. Problem statement: On a short term‚ Custom Molds is not able to satisfy its customers by having a high quality custom product: there was orders returned because of defective parts; and Custom Molds is also not able to respect it’s delivery
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FALL 2013 RSM225/MGT 393 – ASSIGNMENT #1 – value 5%; DUE DATE – As assigned in class. Please Note: This assignment must be completed in groups of 2 and be no longer than 6 pages (typed‚ space and one-half; Times New Roman – Font 11; 1 inch margins) in length. Given TA restrictions‚ your group must be formed with both members of the group being registered in the same section. It must be handed in at the beginning of class of your registered section. Only one assignment per group must be submitted
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In 1930‚ a man by the name of George W. Jenkins founded one of the most dynamic employee-owned supermarket chains in the state of Florida. With challenging work and determination‚ George and his associates made Publix Supermarket Inc. an industry leader throughout the southeast region of the United States. It has been known to be a wonderful place to work‚ tops in customer service and satisfaction‚ while being nationally involved in the community. As of today‚ Publix has grown to over 1‚144 stores
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