Introduction to operations management Learning outcomes After reading this chapter you will be able to: ➜ Define what is meant by operations management ➜ Understand the nature of operations within an organization ➜ Explain what an operations manager does and the role he/she plays in an organization ➜ Discuss the similarities and differences between the manufacturing and service sectors of the economy ➜ Explain the similarities and differences between customer processing operations‚ materials processing
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FACTS Luke is an employee at ABC Company. Luke’s managers asked him to work on a new project to develop land bought by ABC. The company plans to use this land‚ which is located on the corner of his brother’s neighborhood‚ for an adult entertainment store. Luke’s brother‚ Owen‚ asked his opinion on whether he should sell his home to a buyer who had offered a decent price or keep it and wait for a better offer. Luke wants to tell his brother‚ but he is obligated to hold the information about
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Managers and management. Managerial competencies‚ communication‚ planning and administration‚ teamwork‚ strategic action‚ global awareness and self-management. Effective managers must pay attention to what goes inside and outside of their organization. Organization is a coordinated group of people who function to achieve a particular goal. Every organization has a structure and strives to achieve goals that individuals acting alone could not reach. All organizations strives‚ to achieve specific
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HP Case Report 1. Causes for the Inventory Problem: HP was used to guarantee maximum order fill without putting major attention to stock level. The inventory problem was raised from a corporate order that business needed to meet customer needs with less inventory quantities. In fact‚ the situation was increasingly deteriorating due to the growing sales in European and Asian-Pacific‚ resulting in increased inventory levels to ensure satisfactory product availability. From our point of view‚ the main
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Question 1 & 2 were answered. The Coca-Cola Company Struggles with Ethical Crises- A Case Analysis The Coca-Cola Company Struggles with Ethical Crises- A Case Analysis Part I What role does corporate reputation play within organizational performance and social responsibility? Develop a list of factors or characteristics that different stakeholders may use in assessing corporate reputation. Are these factors consistent across stakeholders? Why or why not? Corporate reputation can be taken
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Nuclear Energy Should Be Continued The use of nuclear energy should be allowed to continue for many reasons such as nuclear energy is cleaner and safe when handled properly. An example of where nuclear energy is cleaner than other forms of energy such as coal-burning is in how the energy or heat is produced in the plants. In nuclear power plant the energy or heat it produced by the fission of Uranium; in a coal-burning plant the burning of coal produces the energy or heat. The Uranium power plant
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Q;1: According to Maslow’s hierarchy of needs theory and David McClelland’s acquired needs theory identify and justify which needs dominate the 5 team members and the team leader. Answer: Maslow’s hierarchy of needs theory: Team Leader Belongingness Needs Self-actualization Needs Justifications Melissa Richardson Highly Dominating Moderate to High Richardson had personality more like an agreeable person. She was highly dominated by social needs. In belongingness she preferred
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The Code of Ethics for Nurses This paper discusses the code of ethics of nurses. The nurses are sometimes found in very challenging situations that call for proper decision making. The action taken should not be against this code of ethics. Nurses are guided by a set of laws that are meant to assist them in their duties to offer medical services and at the same time satisfy their patient’s requirements. The code of ethics for the nurses rejects any attempt to perform activities that are
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Running head: Medical Ethics Case Study on Medical Records Administrator 1 Medical Ethics Case Study on Medical Records Administrator Melody Hambright MO 215-8: Ethics and Health Information Management Alana Stephens‚ Instructor Herzing University April 22‚ 2012 Running head: Medical Ethics Case Study on Medical Records Administrator 2 Abstract Medical Records Administrators and health information professionals’ roles are intimately
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Week 1 Case Assignment: Monsanto Attempts to Balance Stakeholder Interests Case 1‚ Pages 382-395 Read the Case Study entitled‚ “Monsanto Attempts to Balance Stakeholder Interests” on pages 382-395. Then‚ answer all three questions at the end of the case. 1. Does Monsanto maintain an ethical culture that can effectively respond to various stakeholders? In my opinion‚ no. Monsanto has tried‚ but fails to even create an ethical culture that can effectively respond to stakeholders. Considering how
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