CASE STUDIES IN FINANCE CASE 3: TELETECH CORPORATION 2005 Q1. Teletech has two divisions- Telecommunications and Products & Services. For the purpose of investment and performance analysis at the firm‚ there is an applied hurdle rate of 9.30% for both divisions. Based on the firms’ WACC‚ this rate represents the cost of capital‚ and essentially‚ the opportunity cost of money. Teletech Corporation uses this hurdle rate to assess the performance of its two divisions; however there is argument
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1. Teletech Corporation currently uses its hurdle rate to measure its economic profit and NPV. It is used to measure value creation‚ and providing information on each unit’s performance for investors. Teletech’s current practice of “one size fits all” hurdle rate is not the best practice because each division has its own risks and nature of operations. Therefore‚ each division’s profitability should be compared to that division’s own WACC. 2. See attachment 3. According to Rick Phillip’s
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to the firm’s vice president suggests a target capital structure of 45% debt in every division and differing hurdle rated for low‚ average‚ and high risk projects. This paper critically reviews the different suggested measures and finally proposes measures that should be taken to improve the performance of the Randolph Corporation. Divisional Hurdle Rates To estimate the hurdle rates for every division of the Randolph Corporation that weighted average cost of capital (WACC) have to be calculated
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Background Headquartered in Texas‚ Teletech Corporation operates under two main business segments: the Telecommunications Services segment‚ providing various telephone services to business and residential customers and the Products & Systems segment‚ which manufactures computing and telecommunications equipment. In late 2005‚ the Securities & Exchange Commission revealed that billionaire Victor Yossarian acquired a 10% stake in Teletech and demanded two seats on the board of directors. He felt
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1.) Currently Teletech Corporation uses 9.30% as their hurdle rate and satisfied with the intellectual relevance of a hurdle rate as an expression of the opportunity cost of money by the managers. As a result the firm’s share prices are inactive. Their price-to-earnings ratio is also below investor’s expectation in comparison to the company’s risk. The relationship between risk and return is important to take into consideration. The constant hurdle rate results in a flat line and doesn’t correlate
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Analysis Teletech is a business process outsourcing multinational Organization‚ founded in 1982 by Kenneth D.Tuchman and headquartered in Englewood‚ Colorado. Teletech provides services for customer management‚ transaction-based processing‚ database marketing services‚ professional sales and eCommerce. Teletech operates in diverse industries of Automotive‚ Communications and Media‚ Financial Services‚ Government Services‚ Healthcare Services and Technology. The firm is based in 17 countries with
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management not doing their job to maximize shareholders wealth. Moreover‚ the managers were having issues with the hurdle rate‚ because it is just generally accepted‚ but not scientifically proven. On the other hand one TV Commentators opinion about Teletech Corp. is that “there is no way to have a hostile takeover in this sector‚ but for the Teletech Corp. there are many reasons to try.” Teletech Corp. has two major business segments‚ Telecommunication Services and both Product and System Manufacturing
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1. The top management of Teletech Corporation was applying 9.30% as a hurdle rate to all capital projects and as a performance evaluation‚ regardless of the business units. 2. Corporate Telecommunications Services Products and Systems MV asset weights 100% 75% 25% Bond rating A- / BBB+ A BB Pretax cost of debt 5.88% 5.74% 7.47% Tax rate 40% 40% 40% After-tax cost of debt 3.53% 3.44% 4.48% Equity beta 1.15 1.04 1.39 Rf 4.62% 4.62% 4.62% Rm
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Teletech Corporation Background of the case Victor Yoarian‚ a reclusive billionaire had acquired a 10 percent stake of a telecommunications company named Teletech Corporation and has demnded two seats on the firm’s board of directors. Headquartered in Dallas‚ Texas defines itself as a “provider of integrated information movement and management.” The firm had two main business segments: Telecommunications Services‚ which provides long-distance‚ local and cellular telephone service to business
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Introduction The Teletech Corporation is a “provider of integrated information movement and management”‚ as it defined itself. It had two main business segments: the first one was Telecommunications Services‚ which provided long-distance‚ local‚ and cellular telephone service‚ accounted for 75% of the market value of the firm; the second one was the Products and Systems segment‚ which produced computing and telecommunications equipment‚ accounted for other 25% of the market value of the firm. The
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