Q1. What do you mean by Customer services? Ans:- According to Paul(2017)‚ Customer service is the support or assistance you give to your customers that is both before and after they buy your product . It is an important part of the promise your brand makes to its customers. Customer service adds value to a product and builds enduring relationship between the sellers and their customers. Some characteristics of good customer service include: 1. Promptness: Under this‚ the sellers should be sure
Premium Customer Sales Customer service
1. What are the strategically relevant components of the global and U.S. beverage industry macro-environment? How do the economic characteristics of the alternative beverage segment of the industry differ from that of other beverage categories? Explain. The strategically relevant components of the US beverage industry macro-environment: • Global beverage companies such as Coca Cola and PepsiCo had relied on such beverages to sustain in volume growth in mature markets where consumers were reducing
Premium Coca-Cola Soft drink
The San Andreas Fault by Sandra S. Schulz and Robert E. Wallace The presence of the San Andreas fault was brought dramatically to world attention on April 18‚ 1906‚ when sudden displacement along the fault produced the great San Francisco earthquake and fire. This earthquake‚ however‚ was but one of many that have resulted from episodic displacement along the fault throughout its life of about 15-20 million years. What Is It? Scientists have learned that the Earth’s crust is fractured into a series
Premium San Andreas Fault 1906 San Francisco earthquake Earthquake
SYNOPSIS ON CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES IN SERVICE SECTOR– A COMPARATIVE STUDY OF L.I.C & BANKING IN WARANGAL SUBMITTED TO THE DEPARTMENT OF COMMERCE AND BUSINESS MANAGEMENT Dr. B. R. AMBEDKAR OPEN UNIVERSITY FOR ADMISSION INTO Doctor of Philosophy By SHRAVAN KUMAR KURAM DEPARTMENT OF COMMERCE AND BUSINESS MANAGEMENT Dr. B. R. AMBEDKAR OPEN UNIVERSITY HYDERABAD ( A. P ) CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES IN SERVICE SECTOR - A COMPARATIVE STUDY OF LIC
Premium Customer relationship management Bank Customer service
CUSTOMER RELATIONSHIPS AND THEIR IMPACT ON THE ORGANISATION The first and more conventional approach is the transactional marketing‚ based on the single sales. In this case Innocent doesn’t have any contact with the customers more than the simple purchase. It occurs when the customer doesn’t want to undertake any long-term relationship‚ either because he doesn’t feel tied with the brand values or for his sporadic purchase behaviour. In this situation‚ the customer is more focused on the product
Premium Marketing Customer relationship management
Francisco Goya’s Disparate de Carnival‚ also known as the Carnival folly‚ depicts a circus of disfigured animations with human-like qualities. Regardless of being called a “carnival‚” the work seems extremely dreary and very much less lighthearted. This piece was made as a mere reflection of Goya’s depiction of his society. The artist is attempting to expose the monstrous qualities of mankind through the use of anthropomorphic animations. Although this specific piece might look like the works of
Premium Frankenstein Human Mary Shelley
1. How did the DTIS CRM team change the business process for dealing with abandoned vehicles in San Francisco? How did the old business process work‚ and what kinds of problems arose? Why was it necessary to change the business process before developing a new CRM system? They redesigned the business processes in a way that instead of the old voicemail system‚ people with complaints now could still call the old number‚ but would be helped by a person so complaints would be dealt with immediately
Premium Customer relationship management Sales Customer service
Customer Care 2013 The importance of Empowerment in Customer Service Management The importance of Empowerment in Customer Service Management Introduction: Empowerment: As mentioned above the very few number of employees at Dubai Judicial Institute‚ is one of the factors which entails the necessity of implementing “Empowerment”‚ that’s besides to the Leadership style and management system at the institute which indeed supports this approach. Dubai Judicial Institute Leadership
Premium Customer service Customer Management
Facts Tire City Inc‚ a retail distributor of automotive tires‚ has had a significant increase in sales for the past three years. Sales had grown at a compound annual rate in excess of 20% as a reflection of excellent service and customer satisfaction. In order to keep up with this growth in sales‚ Tire City has decided to expand its warehouse facilities to accommodate future growth‚ maintain great service‚ keep competitive pricing‚ and to continue yielding high levels of customer satisfaction
Premium Balance sheet Accounts receivable Asset
Case 10.4 — Investing for Retirement Executive Summary Retirement plans represent a unique opportunity to divert a portion of income into tax-deferred accounts. This report looks at hypothetical sample data from 194 couples with the aim of gaining a deeper understanding of what characteristics affect this group’s tendency to invest or not invest in retirement plans. First‚ basic tests were performed on provided data to examine if the given characteristics were related to the amount invested
Premium Investment Pension Retirement