A Study on Customer Satisfaction and Service Gap Analysis with Special Referene to the after Sales Service of Bajaj two wheelers in Jaipuria Institute of Management Noida. Introduction The two wheeler industry is one of the most vibrant industry in the Indian market. According to the figures published by SIAM‚ it holds a domestic market share of 76% (2010-2012) in the automobile sector. Two wheeler sections in India have witnessed one of the more impressive levels of growth vis-à-vis other segments
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To: JetBlue Management Team From: Subj: JetBlue IPO Price Recommendation Date: April 11‚ 2002 Introduction JetBlue is a company that was founded on not accepting the status quo with regard to how airline travel is “supposed to be”. Recent history shows that low-fare airlines are gaining momentum‚ and JetBlue’s business model sets us apart- our fleet is newer‚ more reliable and efficient. We offer the lowest cost per available seat mile than any other U.S. airline‚ and we do it while maintaining
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JetBlue Airways Case 04-75-498-01 Submitted To: Professor T. Mao November 15‚ 2013 Dustin Barnier 103168582 David Gudalj 103450148 Christina Longo 103141910 Audrey Xue Weng 103699389 longof@uwindsor.ca Table of Contents Problem Identification 1 External Analysis PESTLE Analysis 1 Industry Analysis 2 Porters Five Forces Analysis 2 Market Analysis 3 Key Success Factors 3 Internal Analysis VRINE Analysis 4 Value Chain
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Introduction David Neeleman is Chairman and CEO of JetBlue Airways Corporation.He started his career in the airline industry in 1984 when he co-founded Morris Air. As president of Morris Air‚ he implemented the industry’s first electronic ticketing system and pioneered a home reservationist system .JetBlue is Neeleman’s third successful launch in the aviation business‚ His goal is to bring people back to air travel by offering low fares‚ friendly service and a high quality product. JetBlue
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group. The Australian and International Pilots Association v Qantas Airways and Jet Connect case is a key case in shaping a conclusion for this case given the strikingly similar facts and issues. In this case‚ the association also wishes to take legal action against Qantas for the considerably inferior employment entitlements received by the Jet Connect pilots against those provided by the parent Qantas. Also Qantas provided Jet Connect with planes as capital and responsibility for a number of flight
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“JetBlue Airways: Managing Growth” Samuel Natkovitch I. Introduction The airline industry is one of a highly complex and unpredictable nature. “JetBlue Airways: Managing Growth” presents a case about a brand that can attest to this fact‚ a brand that also happens to be one of the big airline corporations of America- JetBlue. Former Executive Vice President of Morris Air‚ David Neeleman‚ founded JetBlue in 1999. Neeleman entered the market with 10 planes and in just under 6 years‚ the JetBlue fleet
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Jet Copies Case Problem Shelandria Jones Strayer University MAT 540-Quantitative Methods Dr. Raymond Ottinot February 5‚ 2013 Introduction Jet Copies is a business venture of a couple of young men who had the insight to open up a copy business. James Ernie and Terri received a loan from Terri’s parents of $18‚000. Due to information they have received the large copier they purchased has a history of breakdowns often for a few days. So the three guys are looking into possibly getting
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MANAGING PEOPLE AND ORGANIZATIONS Outcome 1 – Scotia Airways case study 1. Illustrate the relationship between organisational goals‚ objectives‚ and policy and justify their contribution to the effective management of Scotia Airways. Goal is the end of result the organization strives for. It is established specific‚ measurable‚ and observable end result‚ which has one or more time- targeted objectives. Objectives encourage action which means there is certain effort made in order
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congestion and elevated upper venous pressures. These require urgent intervention if associated with symptoms suggesting airway compromise (i.e.‚ dyspnea‚ orthopnea‚ cough‚ stridor‚ hoarseness) or cerebral edema (i.e.‚ head fullness‚ headache‚ nausea‚ lightheadedness‚ syncope‚ distorted vision‚ altered mental status). The rapidity of progression of symptoms‚ presence of airway compromise‚ and neurological symptoms are important in triaging the patient for detailed evaluation for etiology versus an
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Etihad-Jet Airways deal Etihad Airways of the United Arab Emirates and Jet Airways of India yesterday announced that the UAE national carrier has agreed to subscribe for 27‚263‚372 new shares in Jet Airways at a price of INR754.74 per share. The value of this equity investment is $379 million and will result in Etihad Airways holding 24 per cent of the enlarged share capital of Jet Airways. Etihad Airways’ wider overall commitment to Jet Airways includes the injection of $220m to create and strengthen
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