1. A symbol used to convey feeling is called ___________ EMOTICON 2. A _____________ is a series of questions that ask customers to provide feedback on their perception of the support services being offered. CUSTOMER SATISFACTION SURVEY 3. A _____________ transfer only occurs when you stay on the line only long enough to ensure that the call has been transferred successfully. COLD 4. An abbreviation formed from the first letters of a series of words is called _____________. ACRONYM
Premium Customer service Nonverbal communication Customer
A Doll’s House Themes Marriage Women and Femininity Men and Masculinity The Home Respect and Reputation Love Lies and Deceit Money Love and Marriage As a play focused around the marriage between Nora and Torvald‚ A Doll ’s House can be seen as an exploration of love and marriage‚ or even‚ more profoundly‚ on whether there can be love in marriage. At the beginning of the play‚ Nora and Torvald appear to be very happily married‚ even to themselves. Nora talks joyfully about her love for Torvald‚
Premium Love Marriage
The Cuban Missile Crisis of October 1962 was a time of consistent danger‚ stress‚ and constant conflicts between the United States and the Soviet Union. This was a moment when the two states came closest to nuclear war. After the United States failed to dethrone the Castro regime using the Bay of Pigs invasion‚ the Soviet premier Nikita Khrushchev made a secret agreement with the Cuban premier Fidel Castro. The plan was to place Soviet nuclear missiles in Cuba to prevent any attempted invasions.
Premium Cuban Missile Crisis Nikita Khrushchev Cold War
1920s‚ America was at its peak of prosperity and economy growth. This time period was labeled the “New Era” and “Roaring Twenties” because of the decade’s high-spirited energy and cultural changes. American men and women had this idea that business and its wonderful products were what made America great and they would indulge in spending in new consumer items American factories send forth. Mass production of goods fueled corporate profits and national economic prosperity. Though the America had become
Premium
Home-Based Childcare Legislation & Regulatory Bodies Factsheet Currently‚ there are over 20 pieces of legislation governing home-based childcare. However‚ the most significant are the 4 summarised below: Children Act 1989 * children’s needs come first- they are paramount * first Act to put these above the parents’ desires‚ should there be a conflict * parents are central to child’s life & their role is life-long * childcarers must not undermine parents’ roles & responsibilities
Premium Early Years Foundation Stage Childcare Act 2006 Child abuse
Task 1 1.1 There are many legislations that as a childminder I must adhere to. Some include: • Childcare Act 2006 The act introduces the Early Years Foundation Stage (EYFS) which is the statutory framework for all childcare providers of children from birth to 5 years. I will meet the requirements of this legislation by providing care that is relevant to the age and ability of a child and encouraging learning‚ development‚ and staying safe. I will record daily activities on a form to hand to
Premium Data Protection Act 1998 Children's rights in the United Kingdom Childcare Act 2006
dependent upon its literacy rate‚ 3 out of 4 cubans are illiterate. The Cuban Revolution strained Cuba’s already staggering economy. With the cold war‚ rise of a new authoritarian figure‚ collapse of communism and requesting aid from other countries; Cuba is known to owe over $38.046 billion
Premium Cuba Fidel Castro Economic system
* Week 5 syllabus * 350-700 word paper outlining 3 points * * 1) Explain what choices a student can make to reduce the amount borrowed amount. * 2) Explain/highlight areas where you felt compelled to borrow more to cover expenses or managed to trim back your borrowed amounts. * 3) Options to make your student loan payment more manageable
Premium Debt
Explain why relations changed between the USA and the USSR as a result of events in Cuba between 1959 and 1962 and how the Cuban missile Crisis affected relations between the USA and the USSR. The USA and the USSR never really got on after WW2 ended‚ it was always a competition to see who the greatest superpower was. The Cuban Missile Crisis was the nearest that both sides came to an actual nuclear war. The tensions were intense for both sides‚ for both USA and USSR could have started a war if
Premium Cuban Missile Crisis Cold War Cuba
Chapter 1 Lecture Accounting is a service activity. Its function is to provide useful financial information about economic entities to interested parties‚ such as managers‚ investors‚ and creditors. Financial accounting provides information to those decision makers who are outside the economic entity‚ such as investors‚ creditors‚ and governmental agencies. Financial accounting information also is used by managers inside the economic entity. A. What is accounting? 1. Identification
Premium International Financial Reporting Standards Financial Accounting Standards Board Financial statements