Dell CSR Company Profile Michiel van Dijk & Irene Schipper Amsterdam‚ May 2007 Dell – CSR Company Profile Colofon Dell CSR Company Profile By: Michiel van Dijk & Irene Schipper May 2007 Stichting Onderzoek Multinationale Ondernemingen (SOMO) Centre for Research on Multinational Corporations This document is licensed under the Creative Commons AttributionNonCommercial-NoDerivateWorks 2.5 License. To view a copy of this license visit: http://creativecommons.org/licenses/by-nc-sa/2.5 SOMO‚ Amsterdam
Premium Dell Personal computer Supply chain management
This rapid success of the Dell Computer Corporation has interested business analysts the world over. The paper from the Harvard Business School is an analysis of the meteoric rise of this company until 1994. It delves into the factors that made the company a success and the kind of strategic decisions that the management of the company needed to make at various junctures. One such strategic decision that the management made was to shift from its existing "Direct Made to Order" business model to
Premium Dell Sales Retailing
SWOT Analysis of Dell Computers Strengths‚ Weaknesses‚ Opportunities and Threats Analysis Dell Computers relies on its Direct Method to sell its products. This model is not perfect.. Addressing its flaws is key to maintaining Dell ’s competitive edge. Dell Computer Corporation started in 1984 by Michael Dell with this very simple premise as its basic foundation: that personal computers could be built and sold directly to customers and by doing this‚ Dell could address their specific needs
Premium Personal computer Dell Customer service
DELL INC. Michael Dell is the founder of Dell Inc. He started his business by simple built-to-order concept selling directly to customers. Later on he started direct sales by mail and phone. Dell is the first company to list a website. The profits dramatically increased when Dell started to sell its products through the website. Dell Effect  collective commitment to our customers‚ direct relationships‚ global citizenship‚ team success and winning. Dell’s aim is to create loyal
Premium Customer Dell Sales
the essence of what MIS is (Currie & Galliers‚ 1999). Dell Computer Corporation: Company Background Dell Computer Corporation is a major manufacturer of personal computers‚ computer peripherals‚ and software. Among the leading producers of computers in the world‚ Dell sells its products directly to customers through the Internet and mail-order catalogs rather than through retail outlets. The company is based in Round Rock‚ Texas. At Dell Computers‚ customers are brought into the product planning
Premium Personal computer Dell Computer
Management: Dell Value Chain Activities Analysis INTRODUCTION According to Porter the value chain is defined as the complete flow of products from the suppliers to the customers and management of the information flow in a way that maximizes the consumer satisfaction with the increase in the profit margins of the company.(ivythesis‚2009) Dell’s value chain is one of a kind‚ they outsource all there components across the world and then assemble and sells it directly to the customers. Dell works in a
Premium Customer service Supply chain Value chain
Dell Computers Sales Function Paper Week One MKT-445: Sales Tools and Strategies The company chosen is Dell Computers. Dell is a computer sales-oriented company that began in 1984 by Michael Dell in Austin‚ Texas. Dell Computers focuses on customer satisfaction. This does not stop at the final purchase of a computer. This satisfaction started with the idea and the design‚ manufacturing‚ packaging‚ the sale‚ and continues with the technical support after the sale has been made. Without the
Premium Sales Dell Personal computer
PEBA 1-2 Part 1: Introduction to E-Commerce and E-Marketplaces ONLINE FILE W1.2 Application Case DELL—USING E-COMMERCE FOR SUCCESS The Problem/Opportunity Founded in 1985 by Michael Dell‚ Dell Computer Corp. (now known as Dell) was the first company to offer personal computers (PCs) via mail order. Dell designed its own PC system (with an Intel 8088 processor running at 8 MHz) and allowed customers to configure their own customized systems using the build-to-order concept (see Chapter
Premium Dell Personal computer Customer service
was ditching classes to sell homemade PCs out of his University of Texas dorm room. Michael Dell was the scrappy underdog‚ fighting for his company’s life against the likes of IBM and Compaq Computer Corp. with a direct-sales model that people thought was plain nuts. Now‚ Michael Dell is worth $17 billion‚ while his 40‚000-employee company is about to top $40 billion in sales. Yet he continues to manage Dell with the urgency and determination of a college kid with his back to the wall. "I still think
Premium Marketing Computer Personal computer
Dell was founded by Michael S. Dell in the 80s. It grew form a one-man show to be the leading manufacturer and distributor of low-cost PCs today‚ employing more than 40‚000 people worldwide with businesses globally. From the findings‚ we learn about the management style of both‚ Michael S. Dell‚ Kevin B. Rollins and his management. At start‚ Mr. Dell was seen as aloof and Mr. Rollins as autocratic. Trying to improve the company‚ Mr. Dell took step to enhance relationship with their team. In order
Premium Management Leadership Dell