The Selling Process Objectives Objections Why objections Types of objections Handling objections Closing the Sale When to close the sale How to close the sale Problems with closing the sale The Eight Steps of the Selling Process. Pre-Approach. Looking for customers and getting ready for the sale. Approaching the Customer. Greeting the customer face-to-face‚ or in the case of electronic sales‚ through a Live Discussion Thread or Live Chat.
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Enterprise Resource Systems and Kroger Anne-Marie Hughes Caroline Sawyer Ed Przezdecki Adam Jesse Introduction In business‚ it is important for companies to be able to communicate effectively. Each department of a company relies on the other departments as they add to the value chain. One way for a company to integrate its different departments is enterprise resource planning. ERPs are software programs that allow companies to join together data across operations on a company wide basis
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COMP212 Computer Organization and Systems Tutorial/Lab #4 Problems about Cache Memory 4.2 A two-way set associative cache has lines of 16 bytes and a total size of 8 bytes. The 64-Mbyte main memory is byte-addressable. Show the format of main memory address. Kb => 1‚024 Mb => 1024 * 1024 Ans. A two-way set => 2 lines / set in the cache; The cache has lines of 16 bytes and a total size of 8K bytes => There are a total of 8K bytes/16 bytes = 512 lines (23*210/24) in the cache;
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More and more organizations are seeking to integrate the core functions of their business with technological advances. Enterprise systems facilitate this integration process through a single software architecture that links all aspects of business to function as one unit. Organizations continue to reap the benefits of enterprise systems‚ but they also encounter challenges. Operational Benefits Organizations implement enterprise systems with the purpose of synchronizing the functions of different
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companies provide customers with the temporary use of a car. How do Enterprise’s original target customers in the local or “home-city” market—and their needs—differ from the target customers of their major competitors such as Hertz and Avis? How does Enterprise match (or not) the needs of their local market customers? The local market consists of (i.) discretionary and (ii.) repair/insurance replacement rentals. Both categories place a premium on price (relatively lower)‚ location‚ and customer service.
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Case 1: How FedEx Works: Enterprise System 1. Question 1: List the business processes displayed in the video. FedEx is a logistical service company specialized in transportation‚ e-commerce and business services. The success of FedEx lies on an efficient information system. The business process is as follows: A FedEx employee picks up the customer’s box and scans it so FedEx recognizes it. Now the product is registered and traceable. The product is then taken to a sorting center where it
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Southeastern University Wayne Huizenga Graduate School of Business & Entrepreneurship Assignment for Course: MKT5017- Delivering Superior Customer Value Submitted to: Donovan McFarlane Submitted by: Paige Chin- paige.chin@live.com Date of Submission: July 25‚ 2012 Title of Assignment: Case Analysis 1- Enterprise Rent A Car CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is
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Enterprise has become the most profitable car rental company in the United States because of the exceptional customer service they provide. They have been the front runner for a very long time and with the current approach they are implementing‚ they can maintain this for years to come. The human resources management is what sets them apart from the rest of their competition. One thing that changes the way their employees perform on a daily basis is the way their employees are paid based upon customer
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MODULE-6 ENTERPRISE SYSTEM Traditional “Silo” View of Information Systems • Within the business: There are functions‚ each having its uses of information systems • Outside the organization’s boundaries: There are customers and vendors Functions tend to work in isolation. Traditional View of Systems: Systems for Enterprise-Wide Process Integration: Enterprise applications: • Designed to support organization-wide process coordination and integration. • Consist of : • Enterprise systems
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ENTERPRISE RESOURCE PLANNING SYSTEMS Enterprise resource planning (ERP) systems integrate the planning‚ management‚ and use of all of an organization’s resources. The major objectives of ERP systems are to tightly integrate the functional areas of the organization and to enable information to flow seamlessly across the functional areas. Tight integration means that changes in one functional area are immediately reflected in all other pertinent functional areas. ERP systems provide the
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