Both TQM and BPR are customer-oriented. They both aim on improving the customer satisfaction. Also‚ they both suggest thinking outside in. On the other words‚ they both suggest to think from the customer’s viewpoint. Also‚ both TQM and BPR are process-oriented. They both target to alter the processes‚ but not just on the product. Moreover‚ they both take team approach. Nearly all BPR projects are initiated by top-down approach. Since BPR would results great changes‚ staff resistance is obvious.
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Case Studies - BPR in Poland The first ever Business Process Reengineering (BPR) project in the formerly communist countries of eastern Europe was completed on October 28th‚ 1994 by Wizdom Polska‚ the Polish subsidiary company of Wizdom Systems‚ Inc. Wizdom has once again taken BPR to new frontiers‚ achieving unprecedented results in the massive task of Reengineering a company laden with the residuals of 50 years of central planning. The company‚ Stomil Sanok S.A.‚ is a manufacturer of rubber
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Business process re-engineering (BPR) was found in the early 1990s as a strategy of business management and its focus is to create a new transformation to redesign business processes in order to improve cost‚ quality and customer services by eliminating operational costs and repetitive old fashioned business processes within organizations. In recent years‚ as information technology plays an important role in business world‚ it becomes clear that changes in management process in business due to technology
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State Bank of India (SBI) came into existence by an act of Parliament as successor to the Imperial Bank of India. Today‚ State Bank of India (SBI) has spread its arms around the world and has a network of branches spanning all time zones. SBI’s International Banking Group delivers the full range of cross-border finance solutions through its four wings - the Domestic division‚ the Foreign Offices division‚ the Foreign Department and the International Services division. The SBI was formed in 1955
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SBI CASE STUDY: “SMS Unhappy” Markets are ever evolving and keep getting competitive day by day‚ and the BFSI sector is no exception. With SBI being the current market leader‚ the challenges are more profound for them to retain their foothold. The entry of private players like ICICI‚ HDFC‚ and UTI added to the existing challenges faced by SBI. Private players have increased competition by offering attractive schemes and convenience‚ in sync with customers’ demand. With a boom in the IT and
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iii) The date of passing eligibility examination will be the date appearing on the mark-sheet or provisional certificate issued by the University / Institution. In case the result of a particular examination is posted on web site of the University / Institution indicating the date on which the result was posted on the web site‚ the same date will be taken as the date of passing of examination. ADVERTISEMENT NO. CRPD/SME & STE/2010-11/02 RECRUITMENT OF SPECIALIST MANAGEMENT EXECUTIVES & SPECIALIST
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and implementation of a new methodology Maria Vakola and Yacine Rezgui University of Salford‚ Salford‚ UK Keywords BPR‚ Methodology‚ Organizational change Abstract Explores the need for a business process re-engineering methodology and presents a critique of the existing methodologies. The identified weaknesses served as a basis for the development of a new eight-stage BPR methodology which was implemented and evaluated within three European construction companies. Summarises these stages
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Tools to support BPR When a BPR project is undertaken across the organization‚ it can require managing a massive amount of information about the processes‚ data and systems. If you don’t have an excellent tool to support BPR‚ the management of this information can become an impossible task. The use of a good BPR/documentation software is vital in any BPR project. The types of attributes you should look for in BPR software are: Graphical interface for fast documentation "Object oriented" technology
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THE ROLE OF ECONOMISTS IN BANKS The Crucial Role Of Bank Economists In Transforming The Banking System In India. Economists Have To Be More Main Streamed Within The Operational Structure Of Commercial Banks. Apart From The Traditional Functioning Of Macro-Scanning‚ The Interlinkages Between Treasuries‚ Dealing Rooms And Trading Rooms Of Banks Need To Be Viewed Not Only With The Day-To-Day Needs Of Operational Necessity‚ But Also With Analytical Content And Policy Foresight. Today‚ Operational Aspects
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SBI Global Factors Ltd. Contents Contents List of Directors Board of Directors Directors’ Report Corporate Governance Report Management Discussion and Analysis Auditors’ Report Report of Comptroller & Auditor General of India Balance Sheet Profit and Loss Account Cash Flow Statement Schedules To Balance Sheet and Profit And Loss Account Balance Sheet in US $ Profit and Loss Account in US $ Market Share Events 2 3 5 11 14 16 20 22 23 24 25 54 55 58 59 SBIGFL 1 Annual Report 2009-2010
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