Background Headquartered in Texas‚ Teletech Corporation operates under two main business segments: the Telecommunications Services segment‚ providing various telephone services to business and residential customers and the Products & Systems segment‚ which manufactures computing and telecommunications equipment. In late 2005‚ the Securities & Exchange Commission revealed that billionaire Victor Yossarian acquired a 10% stake in Teletech and demanded two seats on the board of directors. He felt
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Analysis Teletech is a business process outsourcing multinational Organization‚ founded in 1982 by Kenneth D.Tuchman and headquartered in Englewood‚ Colorado. Teletech provides services for customer management‚ transaction-based processing‚ database marketing services‚ professional sales and eCommerce. Teletech operates in diverse industries of Automotive‚ Communications and Media‚ Financial Services‚ Government Services‚ Healthcare Services and Technology. The firm is based in 17 countries with
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the managers were having issues with the hurdle rate‚ because it is just generally accepted‚ but not scientifically proven. On the other hand one TV Commentators opinion about Teletech Corp. is that “there is no way to have a hostile takeover in this sector‚ but for the Teletech Corp. there are many reasons to try.” Teletech Corp. has two major business segments‚ Telecommunication Services and both Product and System Manufacturing make up the other segment we will analyze. The ROC of both the segments
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Case study 1 (a) What is the intrinsic value? A: The intrinsic value is a way to estimate the real value of a company or a capital‚ according to the present value of its future cash flow. Why is the intrinsic value so important? A: Intrinsic value is all important and is the only logical way to evaluate the relative attractiveness of investments and businesses. It shows investors the growth ability and profitability of the company or capital‚ which focus on its future trends. How to estimate
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NOVA School of Business and Economics Corporate Finance‚ 2nd Semester 2012/2013 Case Study TOSCO is a company listed in the Portuguese Stock Exchange operating a supermarket chain established in Portugal for many years. The market for traditional food retailers is saturated‚ and there is no room for growth under the same business model. TOSCO’s shareholders have been pressuring the management to pursue new opportunities in order to increase the value of their shares. The management
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Teletech Corporation Background of the case Victor Yoarian‚ a reclusive billionaire had acquired a 10 percent stake of a telecommunications company named Teletech Corporation and has demnded two seats on the firm’s board of directors. Headquartered in Dallas‚ Texas defines itself as a “provider of integrated information movement and management.” The firm had two main business segments: Telecommunications Services‚ which provides long-distance‚ local and cellular telephone service to business
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Assess the strengths and weakness of the company Horniman Horticulture. Over the past years‚ Horniman Horticulture ran very well under the control of Bob and with the overseen of its finance by Maggie. Firstly‚ no debt happened through the management. Secondly‚ their equity capital kept increasing which resulted from the revenue was $788‚500 in 2002‚ however‚ it was $1‚048‚800 in 2005 with the revenue increased by 15.5% based on 2004. It is obviously that the business had a overall prospect. Finally
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Teletech Corporation‚ 2005 Kyle Fortin My recommendation for Teletech Corporation is to change from a constant hurdle rate to the use of two risk-adjusted hurdle rates‚ one for each segment. Teletech’s performance is evaluated based on economic profit calculations. Through this measure‚ the risk-adjusted hurdle rates return a higher amount of profit compared to a single corporate hurdle rate. Currently‚ the firm has been using 9.30% as their hurdle rate‚ and as a result the firm’s share prices
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Case Study 3: Estimating the Cost of Capital 1. Currently Teletech Corporation (TC) uses a single hurdle rate for both their Telecommunications Services (TS) and Products and Services (P&S) divisions. This hurdle rate obtained by an estimate of TC Weighted Average Cost of Capital (WACC)‚ which is calculated at 9.3%. When analyzing critically at this point‚ TS is underperforming with a return on capital (ROC) of 9.1%‚ whereas‚ P&S segment is well over the required rate of return as it is gaining
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Teletech Corporation 1996 Teletech Corporations has headquartered in Dallas‚ Texas‚ defined itself as a "provider of integrated information movement and management. The firm had two main business segments: The Telecommunication Services and the manufacture of computing and telecommunications equipment named‚ Product and Systems. Margareth Weston‚ a Teletech chief financial officer‚ learned of Yosarrian’s letter in January 1996. Margareth organized a team immediately of lawyers and finance
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