Title of module: Organisational Behaviour Name of the assignment: Final Exam Organizational Behavior Final Exam 1. Summary of the problem as per the case study CEO is resigning due to a brain tumor and the firm needs an interim CEO to run the firm until they find a suitable replacement. As I am the CEO I‚ What will I do immediately? How I will communicate with my current department and the rest of the company? What will be my key focus? Why? How will I accomplish your goal? 2
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Organizational Behaviour case study Table of Contents Managing Motivation in a Difficult Economy Executive summary In this report‚ a case of Morgan-Moe’s drug stores will be studied. The company is suffering from a difficult economy situation‚ with stores being downsized and employees being dismissed. There is a huge problem concerning employee motivations. Therefore‚ the human resource team decided to change the management system‚ and they had conducted an
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BACHELOR OF INTERNATIONAL HOSPITALITY MANAGEMENT ORGANIZATIONAL BEHAVIOUR The first important element of organizational behavior identified in the case situation is the communication between the guest and Johan. In Johan perception‚ the way the guest calling for Johan or other staff was rude‚ but maybe for the guest‚ it was nothing and it is the way how she called every other staff at other hotel as well. Hospitality industry is mainly about service. Therefore‚ no matter how rude the guest
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Social psychology is defined as “the scientific study of how a person’s behavior‚ thoughts‚ and feelings are influenced by the real‚ imagined‚ or implied presence of others.” This definition is the basis upon which aggression and prosocial behavior are built. As a human being‚ each of us is given a daily choice of how and if we choose to interact with others. Although aggression and prosocial behavior are at opposite ends of the scale‚ the general idea behind each of them is that what we see‚ feel
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Tran Lan Thu – 16725797 Consumer Behavior – Diploma of Commerce Case Study – What’s in Store at Umpqua Bank 1. How does Umpqua enhance consumer motivation by making itself personally relevant to customers? In order to enhance consumer motivation‚ firstly‚ Umpqua is supposed to get to know its consumer behavior by making itself personally relevant to customers. Secondly‚ the company should be creative to be outstanding among of its competitors. In details‚ beside of making different
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Name: Septiawan Vergian Fachrozie 125020207121023 Rizky Akbar 125020207121005 Pepsi Next Case Study In February 2012 the Pepsi Next product was launched into the US market. This case study provides students with an interesting insight into PepsiCo’s new product process and some of the challenging decisions that they faced along the way. Introduction Pepsi Next was launched by PepsiCo into the US market in February 2012‚ and has since been rolled out to various international markets (for instance
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References: Baker‚ T.‚ Hunt‚ T. & Andrews‚ M. (2006). Promoting ethical behaviour and organizational citizenship behaviors: The influence of corporate ethical values. Journal of Business Research‚ Vol. 59‚ pp. 849-857 Festinger‚ L. (1957). A theory of cognitive dissonance. Stanford‚ CA: Stanford University Press Goleman‚ D. (2001)
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Organizational Behavior Case for Discussion #1 Rewarding the Hourly Worker Hourly workers—people who are paid a set dollar amount for each hour they work—have long been the backbone of the U.S. economy. But times are changing‚ and with them so also is the lot of the hourly worker. As they can with most employment conditions‚ organizations are able to take a wider variety of approaches to managing compensation for hourly workers. And nowhere are these differences more apparent than in
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Organizational Behavior Option A Cases: Automation in the Book Store and The Night Owl Answering Service Part 1) The field of Organizational Behavior is one that is very important when it comes to managing people and to make them work effectively. This begins with training. In order to understand these cases it is important to look at both the structure and environment of the company. In the case of the Automation in the Book Store‚ the company is a medium sized bookstore. Because this company
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CASE INCIDENT: BULLYING BOSSES Question 1 Workplace bullying demonstrates a lack of which one of three types of organizational justice? Answer: * Distributive justice concentrates on results and outcomes that are fair for everyone. * Procedural justice concentrates on the methods and procedures that should be fair for everyone. * Interactional justice looks at the way people interact with each other in a way that is fair for everyone. Workplace demonstrates a lack of interactional
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