University of the Philippines - Cebu Management Division CASE NO. 1 NOGO RAILROAD Submitted to Prof. Yvonne C. Gomos February 18‚ 2013 NOGO RAILROAD CASE ANALYSIS FORM I. Problems A. Macro 1. There is a strong resistance to change for both the management and the employees of NOGO Railroad. Although the case emphasizes on how the employees would resist to changes such as performing multifunction
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Case Study —— Service Quality at the Excelsior Hotel Kristen Adams had recently transferred to the Excelsior Hotel to improve the level of customer service. She had been with the company for five years and had been quite successful in improving the level of customer satisfaction at the two previous hotels to which she had been assigned. Kristen knew that the Excelsior was going to be a real challenge. The mix of business was 60 percent individual transient guests and 40 percent group business
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NBER WORKING PAPER SERIES HUMAN RESOURCE MANAGEMENT AND PRODUCTIVITY Nicholas Bloom John Van Reenen Working Paper 16019 http://www.nber.org/papers/w16019 NATIONAL BUREAU OF ECONOMIC RESEARCH 1050 Massachusetts Avenue Cambridge‚ MA 02138 May 2010 This paper has been prepared for a chapter in the Handbook of Labor Economics Volume IV edited by David Card and Orley Ashenfelter. We would like to thank the Economic and Social Research Council for their financial support through the Center for
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How to improve Productivity? Introduction The topic of the essay reminds me of the 1924 Charlie Chaplin classic “Modern Times” which showcased the insane attempts made by the capitalists to improve productivity and hence rake in maximum profits. The attempt of organisations towards increasing productivity still continues but in a more subtle fashion. Most organisations irrespective of their constitution‚ are finding ways to improve the productivity of their employees. It is especially relevant
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CASE STUDY ANALYSIS: The New Plant Manager Background Summary Toby Butterfield was promoted as new plant manager of Montclair Company in the Houston plant. The plantation where he was appointed was having difficulty in meeting its budget. Toby Butterfield decided to take control‚ make decisions and use his authority. He monitored his employees’ activities‚ determined whether the organization is moving toward its goal and he made corrections. At last‚ he produced remarkable results and the
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Case Analysis: Slastyona Confectionary Problem statement The underlying issue is the introduction of compensation policies that would support Slastyona’s business strategy of rapid growth. Slastyona is willing to transform factory A into their flagship manufacturing site in Russia and in this region of the world‚ which would require changes in the compensation and benefits policies that are being applied. Taking into consideration the rapidly changing and complex environment in Russia‚ it is
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Who are the good citizens of an Organization? Ravi was leaving for the day from his office and was planning to watch a newly released blockbuster. As he was just about to log out from his system‚ he saw the new joinee in the next cubicle worried about something. Ravi went and spoke to him and found that the new guy has to submit his first project report the next day and is worried since this project is a vital one not only for him but also for the company. Ravi decides to postpone the movie plan
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In the video The Life as a Case Manager was a major eye opener. I was not sure of what a case manager actually was. I did not understand the full meaning of what a case manager was and what they did. I thought that it wasn’t as hard as the video depicted it to be. The video showcased actuality and thing that really took place. I know it is difficult to separate ones personal life and feelings from the families. I thought the video was very insightful as to what you can expect and what really goes
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In my view‚ all the workplaces should have limited internet access as it affects the overall productivity of the company because of the lack of work-efficiency of every individual. There are two reasons in support of my opinion. Firstly‚ now days‚ Internet has a lot of entertainment than knowledge. And people are prone to watch more of entertainment shows than reading any useful information from websites which would enrich one’s knowledge. For instance‚ today’s internet has so many social networking
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Introduction to Project Manager 2 Responsibilities of A Project Manager 3 Chapter-2: Project Manager & Arguments 4-6 As A Project Manager 4 Priorities Make Things Happen 5 Common ordered lists 6-8 Things Happen When One Say No 9 Keeping It Real 10 Know the Critical Path 11 Be Relentless 12 Be Savvy 13 Chapter-3: IS Manager & Answering 14-16
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