| | A Research OnPerceived Service Quality of Public Transport(PART I) | Prepared For:Dr. Sunanda SangwanPrepared By:Ng Choon Heong 081296K05Ng Shi Hui 081047L05Yojit N Govindani 081479G05 Tutorial group: 7Project group: 125 September 2009 | | ABSTRACT This report begins with an explanation of the current situation which leads to the formulation of the research problem‚ which is to conduct a research on the perceived service quality of public transport. The current
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Case Study 2 Springfield Express is a luxury passenger carrier in Texas. All seats are first class‚ and the following data are available: Number of seats per passenger train car 90 Average load factor (percentage of seats filled) 70% Average full passenger fare $ 160 Average variable cost per passenger $ 70 Fixed operating cost per month $ 3‚150‚000 Formulae’s: Revenue = Units Sold * Unit price Contribution Margin = Revenue – All Variable Cost Contribution Margin Ratio =
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BA 3102 – Summer 2‚ 2012 Video Case Assignment “End Game: Values and Ethics in America” 1. The most ethical decision is if she turns left into town and report the accident to the police. Even if she turns herself in and jeopardizes to lose her school-funding grant‚ she knows she did the right thing and her conscious is clean. She caused a fatal accident that killed the other driver‚ which means she must report to the police. If she doesn’t‚ then her friend should turn her in and help
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Hong Kong-based international airline. It network covers 49 destinations across the Asia-Pacific region. (Dragonair‚ no date) The nature of Dragonair is to provide air transport service for the travelers. It ensures the flight safety and provides the excellence services to customers. Dragonair provides customization service to satisfy the variability of customers’ needs. It also provides the low cost ticket sometime to solve the perishability problems. From the competitive‚ airline is not an easy entry
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2-5 Homework Assignment Question #1 (1): What are the four parts of a technical proposal? the four parts of a technical proposal are: 1. The Technical Approach 2. The Implementation Plan 3. The plan for Logistic Support and administration 4. Past Experience Question #2 (2): By what criteria do you think managers judge selection models? What criteria should they use? managers judge selection models based on the following criteria: realism‚ capability‚ flexibility‚ ease of use‚ and cost
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Finance managers‚ students‚ or anyone involved in the study of business and finance should have proper background and knowledge of the concepts of time value of money (TVM) in order to apply them correctly. Hence‚ the author of the abstract‚ Norman Gardner; suggest that these concepts be clarified and simplified in teaching in order for the students to understand these concepts better. Because these concepts are to be employed by financial managers in a competent manner‚ they should have a clear
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Case Study 5: Cerebrovascular Accident Situation: It is early morning and the client‚ an 80-year-old woman‚ is getting out of bed. She has a mild headache over the right temple‚ is fatigued‚ and feels slightly weak. She calls for her husband to let him know she will be going back to bed for a while. When her husband comes in to check on her‚ he finds that she is having trouble saying words and has a slight left-sided facial droop. When he helps her up from the bedside‚ he notices weakness in her
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DVD4LESS.COM Case Study Kaplan University GB570 Managing the Value Change DVD4less.com is a successful company that specializes in providing high-end DVD players. Their technique is purchasing large quantities of DVD players from a small number of suppliers. By conducting business in this manor‚ it allows for significant discounts. “DVD4less.com manages to sell its DVD players for $200 less than all of its high-end competitors‚ thereby creating competitive advantage.” (Coyle‚ 2008)
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Ethics is based on a set of moral and ethical values. These values must be absolute - that is‚ you must take them seriously enough to override any human rationalization‚ weakness‚ ego‚ or personal faults. Alcoa’s ethical work climate is diverse‚ encourages open communication and learning‚ and community outreach. Alcoa’s core values are held to a high standard. Standing by these values: Integrity; Environment‚ Health‚ and Safety; Customer; Accountability; Excellence; People; and Profitability helps
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